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Touchpoint Support Services Jobs in Indiana (NOW HIRING)

Compass Group

Milk Transporter

Indianapolis, IN · On-site

$15/hr

Touchpoint Support Services at Ascension St. Vincent Indianapolis Note: online applications accepted only. * Schedule : Full-Time & Part-Time hours available. Saturday and Sunday shifts needed.

Compass Group

Milk Transporter

Indianapolis, IN · On-site

$15/hr

Touchpoint Support Services at Ascension St. Vincent Indianapolis Note: online applications accepted only. * Schedule : Full-Time & Part-Time hours available. Saturday and Sunday shifts needed.

Compass Group

Milk Transporter

Indianapolis, IN · On-site

$15/hr

Touchpoint Support Services at Ascension St. Vincent Indianapolis Note: online applications accepted only. * Schedule : Full-Time & Part-Time hours available. Saturday and Sunday shifts needed.

Compass Group

PATIENT SERVICES LEAD

Anderson, IN · On-site

$19/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...

Compass Group

PATIENT SERVICES LEAD

Anderson, IN · On-site

$19/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...

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Touchpoint Support Services information

See Indiana salary details

$31.4K

$55.8K

$92.3K

How much do touchpoint support services jobs pay per year?

As of Aug 30, 2026, the average yearly pay for touchpoint support services in Indiana is $55,825.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $66,600.00 per year, depending on experience, location, and employer.

What is Touchpoint Support Services?

Touchpoint Support Services is a company that provides support solutions for healthcare facilities, including services such as environmental services (cleaning and housekeeping), patient transport, laundry and linen, and food and nutrition services. Their goal is to enhance patient and staff experiences by maintaining clean, safe, and welcoming environments in hospitals and healthcare settings. Touchpoint Support Services is part of Compass Group, one of the world’s largest contract food service and support services companies.

What are the key skills and qualifications needed to thrive in a Touchpoint Support Services role?

To thrive in a Touchpoint Support Services role, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cleaning equipment, and food safety certifications like ServSafe may be required depending on the specific position. Reliability, teamwork, and strong communication skills help employees excel when interacting with guests and colleagues. These qualities ensure efficient service delivery, safety, and positive experiences in hospitality and healthcare environments.

What are some common challenges faced by Touchpoint Support Services team members, and how can they be addressed?

Team members in Touchpoint Support Services often navigate fast-paced environments where they must coordinate with multiple departments to ensure smooth operations, such as food service, environmental services, or patient transport in healthcare settings. Common challenges include managing shifting priorities, maintaining high standards of customer service, and adapting to frequent changes in client or patient needs. These challenges can be addressed through strong communication skills, ongoing training, and leveraging teamwork to divide responsibilities efficiently. Supportive supervision and access to resources also help employees handle demanding situations effectively.

What is the difference between Touchpoint Support Services vs Customer Service Representative?

AspectTouchpoint Support ServicesCustomer Service Representative
CredentialsTypically requires technical certifications or training in support toolsUsually requires high school diploma or equivalent, with customer service training
Work EnvironmentOften in call centers, technical support centers, or online support platformsIn retail stores, call centers, or office settings
Employer & IndustryTech companies, telecom providers, service providersRetail, telecom, hospitality, and various service industries
Search & ComparisonOften searched by those seeking technical or support rolesCommonly searched by those interested in customer interaction roles

Touchpoint Support Services focus on providing technical and support assistance, often requiring specialized certifications and working in technical environments. Customer Service Representatives handle general customer inquiries, often in retail or service settings, with less technical certification needed. Both roles involve customer interaction but differ in technical complexity and work setting.

What are some careers in support services?

Careers in support services include roles such as technical support specialists, customer service representatives, help desk technicians, and support coordinators. These positions typically require strong communication skills, problem-solving abilities, and familiarity with support tools or ticketing systems. They often involve assisting clients or employees with technical issues, product inquiries, or service requests in various industries.
Touchpoint Support Services jobs near you
Infographic showing various Touchpoint Support Services job openings in Indiana as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution, with an average salary of $55,825 per year, or $26.8 per hour.

DIRECTOR OF ENVIRONMENTAL SERVICES AND FOOD AND NUTRITION, HOSPITALS

Compass Group

Winchester, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,095 frontline employees who took The Breakroom Quiz

350th of 499 rated business services

Job description

Reports To: Systems Director
Schedule: Full time; Monday through Friday, weekends and holidays based on business needs. More details are available upon interviewing.
TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
Job Summary
As the Director of Environmental Services (EVS) and Food & Nutrition, you will be responsible for leading all aspects of the day to day operations including food & nutrition, retail cafe, patient services, catering, and EVS. You will manage and direct a team of about 15 employees, client relationships, profitability of the account, and talent development. This is a 25-bed hospital with an average census of 6 patients.
Key Responsibilities:
  • Oversees all P&L and budgeting as it pertains to the account
  • Maintains excellent relationships with the client
  • Works with the Chef and management team in creating nutritious and top quality food for the students
  • Implements new culinary programs in conjunction with the Company marketing and culinary teams
  • Acts as a liaison between the Company, Client, and the community

Preferred Qualifications:
  • 2 years of foodservice management and/or environmental services experience preferred
  • Strong leadership and communication skills
  • Financial and business insight
  • Excellent communication skills both verbal and written
  • Ability to communicate on various levels to include management, customer and associate levels
  • Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet

Apply to TouchPoint today!
TouchPoint is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Associates at Touchpoint are offered many fantastic benefits.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf
Applications are accepted on an ongoing basis.
Touchpoint maintains a drugfree workplace.
Req ID: 1544994
TouchPoint
PASCHA A BELNAVIS
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