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Touchpoint Ascension Jobs in Indiana (NOW HIRING)

Compass Group

Milk Transporter

Indianapolis, IN · On-site

$15/hr

Touchpoint Support Services at Ascension St. Vincent Indianapolis Note: online applications accepted only. * Schedule : Full-Time & Part-Time hours available. Saturday and Sunday shifts needed.

Compass Group

HOUSEKEEPER UTILITY

Fishers, IN · On-site

$20/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...

Compass Group

Milk Transporter

Indianapolis, IN · On-site

$15/hr

Touchpoint Support Services at Ascension St. Vincent Indianapolis Note: online applications accepted only. * Schedule : Full-Time & Part-Time hours available. Saturday and Sunday shifts needed.

Compass Group

SHIFT SUPERVISOR

Indianapolis, IN · On-site

$20/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...

Compass Group

Milk Transporter

Indianapolis, IN

$15/hr

Touchpoint Support Services at Ascension St. Vincent Indianapolis Note: online applications accepted only. * Schedule : Full-Time & Part-Time hours available. Saturday and Sunday shifts needed.

Compass Group

HOUSEKEEPER (FULL TIME)

Carmel, IN · On-site

$15/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...

Compass Group

HOUSEKEEPER LEAD

Indianapolis, IN · On-site

$16.50/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...

Compass Group

HOUSEKEEPER

Indianapolis, IN · On-site

$16.75/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...

Compass Group

HOUSEKEEPER (FULL TIME)

Anderson, IN · On-site

$15/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...

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How much do touchpoint ascension jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for touchpoint ascension in Indiana is $15.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.16 per hour, depending on experience, location, and employer.

What is a Touchpoint Ascension?

Touchpoint Ascension typically refers to the process of optimizing and elevating customer interactions (touchpoints) throughout their journey with a brand or organization. Professionals working in Touchpoint Ascension analyze various points of contact between a business and its customers to enhance user experience, improve satisfaction, and drive loyalty. This involves mapping customer journeys, gathering feedback, and implementing strategies to ensure each touchpoint adds value. While not a traditional job title, roles in customer experience or journey management often incorporate touchpoint ascension responsibilities. The ultimate goal is to create seamless, positive experiences that benefit both the customer and the business.

How does a Touchpoint Ascension specialist collaborate with cross-functional teams to optimize customer experience?

As a Touchpoint Ascension specialist, you’ll frequently work with marketing, sales, product, and customer service teams to map and refine every stage of the customer journey. Collaboration often involves workshops, data analysis sessions, and regular meetings to identify pain points and opportunities for improvement across digital and physical channels. You’ll be expected to communicate insights clearly and help implement solutions that ensure a seamless, cohesive experience for customers. This cross-departmental work is essential for aligning touchpoint strategies with broader business goals and delivering measurable results.

What are the key skills and qualifications needed to thrive as a Touchpoint Ascension associate?

To thrive as a Touchpoint Ascension associate, you typically need experience in hospitality, customer service, or environmental services, along with a high school diploma or equivalent. Familiarity with commercial cleaning equipment, safety protocols, and basic computer systems is often required. Strong communication, attention to detail, and teamwork are essential soft skills for delivering exceptional service. These abilities ensure a clean, safe, and welcoming environment for patients and staff, directly impacting satisfaction and operational efficiency.

What is the difference between Touchpoint Ascension vs Customer Journey Specialist?

AspectTouchpoint AscensionCustomer Journey Specialist
Required CredentialsTypically marketing or sales certifications, familiarity with CRM toolsMarketing, communication, or customer experience certifications
Work EnvironmentMarketing teams, sales departments, customer engagement platformsCustomer experience teams, marketing departments, consulting firms
Employer & Industry UsageRetail, tech, finance, service industriesRetail, hospitality, tech, consulting
Search & Comparison IntentUnderstanding specific touchpoint strategies, sales funnel optimizationMapping entire customer journeys, improving overall experience

While both roles focus on customer interactions, Touchpoint Ascension emphasizes optimizing specific contact points to increase conversions, whereas a Customer Journey Specialist designs and improves the entire customer experience from start to finish.

What are popular job titles related to Touchpoint Ascension jobs in Indiana?

For Touchpoint Ascension jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Touchpoint Ascension jobs in Indiana look for?

The top searched job categories for Touchpoint Ascension jobs in Indiana are:

What cities in Indiana are hiring for Touchpoint Ascension jobs?

Cities in Indiana with the most Touchpoint Ascension job openings:

Touchpoint Ascension jobs near you
Infographic showing various Touchpoint Ascension job openings in Indiana as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $32,865 per year, or $15.8 per hour.

PATIENT OBSERVATION ASSISTANT (TRAVELER) (FULL TIME AND PART TIME)

Compass Group

Indianapolis, IN

$16/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,095 frontline employees who took The Breakroom Quiz

349th of 500 rated business services

Job description

  • We are hiring immediately for full time and part time PATIENT OBSERVATION ASSISTANT (TRAVELER) positions.
  • Address: Ascension St Vincent - 2001 West 86th Street, Indianapolis, IN 46260. *Position requires ability to travel reliably between multiple locations, list below. Note: online applications accepted only.
  • Schedule: Full time and part time schedules. Days and hours may vary. Rotating weekends and holidays required. More details upon interview.
  • Requirement: Prior patient observation experience preferred. Position requires ability to travel reliably between multiple locations:
    • Training: All new hires will complete training at Ascension St. Vincent 86th Street, your home unit. 
    • Assigned Locations for travel include:
      • Ascension St. Vincent Heart 10580 N Meridian Street Carmel, IN 46290 
      • Ascension St. Vincent Carmel 13500 N Meridian Street Carmel, IN 46032 
      • Ascension St. Vincent Fishers 13861 Olio Rd Fishers, IN 46037 
  • Perks: $1.00/hour travel stipend per shift!
  • Pay Range:  $15.00 per hour to $16.00  per hour.  Base pay of $15.00 per hour plus an additional $1 per hour to compensate for travel, mileage, and vehicle wear and tear.

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.

We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.

We asked some of our associates why they love working for Touchpoint. Click here to see what they said!

Job Summary


Summary:   Provides visual and audible observation of assigned patients under the direction of a Registered Nurse (RN) and unit manager.  
Essential Duties and Responsibilities:

  • Visually and audibly monitors the assigned patient's condition and behavior at all times.
  • Completes observation reports at established interval.
  • Takes initiative in compassionately rendering service or responding to needs. Interacts hospitably, cheerfully and supportively with staff, patients, visitors and work colleagues.
  • Remains at the bedside of assigned patient at all times unless relieved by an appropriate staff member.
  • Verbally redirects the patient from engaging in at-risk behaviors.
  • Seeks help or advice as soon as possible when patient appears to be in medical distress or poses a threat, and escalates to assigned medical professionals.
  • Participates in collaborative identification and reporting of patient safety issues. Assures patient environment is safe; reports any safety hazards to the charge nurse. Removes visible hazards and reports as appropriate.
  • Assists in calming and/or reorienting patient in cases of agitation or confusion.
  • Assists with keeping patient's room safe and orderly.
  • Accompanies patient when diagnostic testing is required.
  • Immediately summons the nursing staff if the patient requires assistance, control, or other nursing interventions, or exhibits unusual behavior or verbalizations. Immediately reports any potentially dangerous behavior or concerning conversations to the nurse.
  • Participates in hand-off of pertinent information/behavior about assigned patient when arriving on unit and upon completion of shift assignment. Arranges coverage around meal break times with nurse and informs nurse prior to leaving patient for any reason.
  • Assists patient with ordering dietary tray and setting up of patient's meal tray; assists with basic positioning of patient; assists with patient wheelchair rides and/or ambulation if patient is stable and gait has been previously determined safe by assigned staff nurse.
  • Responds rapidly and thoroughly to emergencies, special needs, etc.
  • Accepts suggestions and direction from supervisors and hospital staff.
  • Demonstrates knowledge of department policies and procedures. Honors department's attendance, break, behavior, dress, personal hygiene, and safety codes.
  • Honors all confidentiality and other regulatory requirements.
  • Accepts and absorbs department and hospital education program.
  • Assists other associates as necessary. Responds to direction as provided.
  • Performs other duties as assigned.


Qualifications:  

  • High School Diploma, GED or equivalent is required
  • Current CPR AED or basic life Support healthcare provider (BLS-HCP) certification required within 30 days of hire, if required at the facility.
  • Ability to walk or stand for prolonged periods. Requires bending, stooping, reaching up, and lifting up to 50 pounds.
  • One to two years of previous experience is preferred.

Associates at Touchpoint are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates:

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. 

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
 

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ 

Applications are accepted on an ongoing basis. 
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Touchpoint maintains a drug-free workplace.

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