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Total Wireless Consultant Jobs (NOW HIRING)

Victra

Total Wireless Consultant

San Antonio, TX · On-site

$40 - $50K/hr

Spanish/Bilingual Needed Victra is an Exclusive Retailer for Total Wireless. We are seeking Wireless Consultants who deliver world class service to Every Guest. Every Time. From executing the sales ...

Victra

Total Wireless Consultant

Austin, TX · On-site

$40 - $50K/hr

Spanish/Bilingual Needed Victra is an Exclusive Retailer for Total Wireless. We are seeking Wireless Consultants who deliver world class service to Every Guest. Every Time. From executing the sales ...

Victra

Total Wireless Consultant

San Antonio, TX · On-site

$40 - $50K/hr

Spanish/Bilingual Needed Victra is an Exclusive Retailer for Total Wireless. We are seeking Wireless Consultants who deliver world class service to Every Guest. Every Time. From executing the sales ...

Victra

Total Wireless Consultant

San Antonio, TX · On-site

$40 - $50K/hr

Spanish/Bilingual Needed Victra is an Exclusive Retailer for Total Wireless. We are seeking Wireless Consultants who deliver world class service to Every Guest. Every Time. From executing the sales ...

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Total Wireless Consultant information

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How much do total wireless consultant jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for total wireless consultant in the United States is $15.42, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $16.35 per hour, depending on experience, location, and employer.

What is a Total Wireless Consultant?

A Total Wireless Consultant is a professional who assists customers with selecting, activating, and managing Total Wireless products and services. They provide expert advice on mobile plans, devices, and troubleshooting issues to ensure customers get the most suitable solutions for their needs. These consultants often work in retail environments or customer service centers, handling inquiries, sales, and technical support. Their goal is to help customers have a seamless and satisfying experience with Total Wireless.

What are the key skills and qualifications needed to thrive as a Total Wireless Consultant, and why are they important?

To thrive as a Total Wireless Consultant, you need strong customer service skills, sales acumen, and a good understanding of mobile devices and wireless plans, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, CRM software, and mobile device troubleshooting tools is typically required. Excellent communication, problem-solving abilities, and a personable attitude help consultants build rapport with customers and address their needs effectively. These skills are crucial for driving sales, ensuring customer satisfaction, and meeting performance targets in a competitive retail environment.

What are some common challenges faced by Total Wireless Consultants when assisting customers with device or plan selection?

Total Wireless Consultants often encounter challenges such as helping customers understand the differences between various plans and devices, troubleshooting technical issues on the spot, and addressing concerns about coverage or compatibility. Navigating these situations requires strong communication skills, patience, and up-to-date knowledge about the latest products and promotions. Consultants typically work closely with team members to resolve complex issues and ensure a positive customer experience, making adaptability and teamwork essential for success.

What is the difference between Total Wireless Consultant vs Retail Wireless Associate?

AspectTotal Wireless ConsultantRetail Wireless Associate
CredentialsCustomer service experience, sales skills, basic technical knowledgeCustomer service experience, sales skills, basic technical knowledge
Work EnvironmentIn-store, customer-facing, sales-focusedIn-store, customer-facing, sales-focused
Employer & IndustryWireless carriers, retail stores, telecom industryWireless carriers, retail stores, telecom industry
Common Search & ComparisonSales, customer support, technical assistanceSales, customer support, technical assistance

The Total Wireless Consultant and Retail Wireless Associate roles share similar credentials and work environments, both focusing on customer service and sales within the telecom industry. The main difference lies in the job titles used by employers, with 'Consultant' often implying a more consultative sales approach, while 'Associate' emphasizes retail support. Both positions are essential for customer engagement and sales in wireless retail settings.

How much do total wireless consultants make?

Total Wireless Consultants typically earn an average hourly wage ranging from $12 to $20, with annual salaries between $25,000 and $40,000 depending on experience, location, and sales performance. Many roles include commission or bonus opportunities based on sales targets, and strong customer service skills are often required.

Is a Total Wireless Consultant a good place to work?

A Total Wireless Consultant role involves assisting customers with wireless services and products, often requiring good communication and sales skills. The work environment can vary but typically includes retail settings with flexible schedules and opportunities for advancement. Overall, it can be a suitable job for those interested in customer service and technology sales.

What cities are hiring for Total Wireless Consultant jobs?

Cities with the most Total Wireless Consultant job openings:

What states have the most Total Wireless Consultant jobs?

States with the most job openings for Total Wireless Consultant jobs include:

What are popular job titles related to Total Wireless Consultant jobs?

For Total Wireless Consultant jobs, the most frequently searched job titles are:

Total Wireless Consultant jobs near you
Infographic showing various Total Wireless Consultant job openings in the United States as of June 2026, with employment types broken down into 74% Full Time, 21% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $32,076 per year, or $15.4 per hour.

Total Wireless Consultant

San Antonio, TX • On-site

Victra - Verizon Wireless Premium Retailer
Electronics and Appliance Stores • 5 - 10K employees
Learn more about Victra - Verizon Wireless Premium Retailerexternal

$40 - $50K/hr

Other

Re-posted 14 days ago

Victra rating

5.3

Company rating: 5.3 out of 10

Based on 71 frontline employees who took The Breakroom Quiz

Job description

Spanish/Bilingual Needed


Victra is an Exclusive Retailer for Total Wireless. We are seeking Wireless Consultants who deliver world class service to Every Guest. Every Time. From executing the sales process, to sharing product knowledge, you will connect guests to what matters most. You will be the face of Victra and Total Wireless! We offer uncapped earning potential and endless opportunities for advancement. Our values of performance, collaboration, innovation, integrity, and celebration fuel our culture and make us unique.


Join our dedicated team to connect technology to life in the most trustworthy, fun, and profitable way.


A Day in the Life:

On a typical day, your priority is taking care of guests. You will help them choose from a full range of wireless devices, appropriate rate plans, beneficial accessories, product insurance and much more. You will drive traffic by contacting current or potential customers by phone, text, and web platforms. You will complete assigned training courses to help you stay current on the latest products, services, and industry information. These tools will help you succeed in your store and help you grow into the salesperson you aspire to be.


Wireless Consultant Responsibilities:

•Achieve personal sales goals bi-weekly as set by your Store Manager

•Represent Victra and Total Wireless in a positive way while providing excellent customer service

•Review promotions/plans/devices daily

•Make daily outbound calls/Texts to drive sales using a variety of platforms

•Attend Weekly/Monthly Trainings

•Create a premier Retail environment through cleanliness, merchandising, and organization

•Handle all customer service interactions courteously and professionally

•Maintain White Glove cleanliness standards as they change

•Other duties as assigned


Compensation:

We are proud our wireless consultants earn an average minimum #all-in rate of $40-$50k, with additional earning potential when combining a base hourly rate plus uncapped commission. We provide paid training and a guaranteed ramp-up rate during your first 60 days of employment.


Job Requirements:

Along with a contagious positive attitude, excellent communication skills and a commitment to a Premier Experience, we are looking for the Wireless Consultant to bring the following:


  • High School diploma or GED
  • Spanish/Bilingual
  • 1-2 years of experience in a retail sales environment preferred


Physical Requirements

•Ability to lift to 10 pounds

•Ability to stand for long periods of time


Training Requirements

All Wireless Consultants are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 2 weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based trainings will be required throughout your employment with Victra.


Additional Information

This position is full-time and non-exempt


EQUAL OPPORTUNITY EMPLOYER

We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. 


**This job description is not intended to be a comprehensive list of all duties, responsibilities, and skills required of the position and the duties, responsibilities and skills required may change without notice. 

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About VICTRA

Sourced by ZipRecruiter

Victra, headquartered in Raleigh, NC, US, is the largest Verizon Authorized Retailer in the United States. The company operates within the telecommunications industry, offering customers an array of Verizon-branded products and services such as smartphones, tablets, and wireless connectivity plans. The company was established with a mission to become the top dealer of professional wireless solutions. Victra strives to offer the latest in device and connectivity options while providing an exceptional in-store customer experience.

Industry

Electronics and appliance stores

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1996

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