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Top Software Companies In Jobs in Ohio (NOW HIRING)

Advanced knowledge in cross sectional and vascular anatomy. * Ability to communicate and interact ... Act as a liason between software companies, IS and the 3D lab. * The 3 D technologist is a ...

Advanced knowledge in cross sectional and vascular anatomy. * Ability to communicate and interact ... Act as a liason between software companies, IS and the 3D lab. * The 3 D technologist is a ...

With that context, safety is our top priority. We provide an integrated system of healthcare ... Act as a liason between software companies, IS and the 3D lab. * The 3 D technologist is a ...

With that context, safety is our top priority. We provide an integrated system of healthcare ... Act as a liason between software companies, IS and the 3D lab. * The 3 D technologist is a ...

Named a Top Workplace in 2024 by The Cincinnati Enquirer * Recognized by Forbes as one of America ... Companies in 2021, 2022, 2023 and 2024 * Continually recognized with CRO Leadership Awards from ...

Named a Top Workplace in 2024 by The Cincinnati Enquirer * Recognized by Forbes as one of America ... Companies in 2021, 2022, 2023 and 2024 * Continually recognized with CRO Leadership Awards from ...

... most companies in the Dayton OH area. Employee ownership, generous 401K, full health/dental/life ... The Full Stack Software Engineer will support the National Air and Space Intelligence Center (NASIC ...

Named a Top Workplace in 2024 by The Cincinnati Enquirer * Recognized by Forbes as one of America ... Companies in 2021, 2022, 2023 and 2024 * Continually recognized with CRO Leadership Awards from ...

... most companies in the Dayton OH area. Employee ownership, generous 401K, full health/dental/life ... The Full Stack Software Engineer will support the National Air and Space Intelligence Center (NASIC ...

AVI Foodsystems is seeking an experienced Software Developer to be part of the Information ... companies in the nation. Providing comprehensive food services with a focus on the highest quality ...

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Top Software Companies In information

What are popular job titles related to Top Software Companies In jobs in Ohio? For Top Software Companies In jobs in Ohio, the most frequently searched job titles are:
What cities in Ohio are hiring for Top Software Companies In jobs? Cities in Ohio with the most Top Software Companies In job openings:
Software Support Representative

Software Support Representative

Foundation Software

Strongsville, OH

Full-time

Posted 10 days ago


Foundation Software rating

9.3

Company rating: 9.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

10th of 186 rated software companies


Job description

Are you an analytical person with a passion for technology? Are you looking for an exciting opportunity to apply your skills and make a real impact? Then look no further! Foundation Software is seeking Full Time Software Support Representatives for our Strongsville, Ohio location.

Your tech-savviness and critical thinking skills will be put to the test as you provide exceptional customer service and ensure client satisfaction. As an onsite position, you will collaborate closely with our team in a fun and energetic environment. We offer a competitive salary plus bonus, giving you the opportunity to be rewarded for your hard work and dedication.

Responsibilities:

  • Respond to client inquiries addressing issues, answering questions, or providing assistance on software use or implementation.
  • Spend 3-4 hours daily on the phone resolving client issues.
  • Track client issues using CRM software and document details accurately.
  • Collaborate with internal departments to report and address technical issues clients may be experiencing.
  • Maintain expertise in software, new modules, and relevant industry factors.
  • Adhere to all department and company standard operating procedures.
  • Project a professional and positive image as a company representative by providing thorough assistance to associates, clients, and third parties.
  • Perform other duties as assigned.

Skills Required for Success:

  • Proven ability to provide top-level support to customers and associates.
  • Excellent communication and critical thinking skills.
  • Superior organizational skills and the ability to work effectively as a team member.
  • Ability to independently address complex situations while following established protocols.
  • Working knowledge of Microsoft Word and Excel.
  • Detailed and accurate record-keeping skills.
  • Basic math skills: accounting skills are a plus.
  • Salesforce or other CRM software knowledge is a plus.
  • College Degree in related field a plus but not necessary.
  • In lieu of a degree, a comparable combination of education and experience may be considered.
  • Accounting or Payroll knowledge a plus but not necessary.

Foundation is constantly recognized as one of Northeast Ohio's top workplaces. We are a 20-time winner of the NorthCoast 99 award, a multi-year winner of The Plain Dealer's Top Workplaces award, and have been recognized multiple years on the Inc. 5000 list of fastest-growing private companies in the U.S.

Let us start your future at Foundation!