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Tools Manager Jobs in Maryland (NOW HIRING)

GPC - Genuine Parts Company

HR Shared Services Service Delivery Tools Manager The HR Shared Services (HRSS) Service Delivery Tools Manager is a key role in developing the strategic roadmap for HRSS service delivery tools and ...

Sbdinc

Product Manager - Electrical Tools

Towson, MD · Hybrid

$62K - $100K/yr

As a Product Manager, Electrical Tools , you'll be part of our Tools & Outdoor team working as a hybrid employee in Towson, MD. You'll get to: * Manage the complete product lifecycle process ...

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Tools Manager information

What does a tools manager do?

A Tools Manager is responsible for overseeing the selection, maintenance, and organization of tools and equipment within a company or project. They ensure that all tools are properly maintained, inventoried, and available when needed by team members. Additionally, Tools Managers may be involved in purchasing new tools, managing tool budgets, and ensuring compliance with safety standards. Their role is essential in industries such as construction, manufacturing, and technology to maximize efficiency and minimize downtime due to equipment issues.

What are the key skills and qualifications needed to thrive as a tools manager?

To thrive as a Tools Manager, you need expertise in inventory management, procurement processes, and a solid understanding of mechanical or technical tools, often supported by relevant experience or a degree in supply chain management or engineering. Familiarity with inventory tracking software, procurement platforms, and maintenance management systems is typically required. Strong organizational skills, problem-solving abilities, and effective communication help a Tools Manager work efficiently with vendors, technicians, and internal teams. These competencies ensure tools are available, well-maintained, and cost-effectively managed, which supports smooth operations and project success.

What are some common challenges a tools manager might face when supporting diverse teams across an organization?

A Tools Manager often encounters the challenge of balancing the varied needs of different departments, each of which may use different software or hardware tools. Coordinating upgrades, managing licenses, and ensuring seamless integration between tools can be complex, especially in larger organizations. Additionally, Tools Managers must communicate effectively with both technical and non-technical stakeholders to provide training and support, all while maintaining security and compliance standards. Adaptability and strong problem-solving skills are crucial for navigating these challenges and providing effective solutions.

What is the difference between Tools Manager vs Equipment Coordinator?

AspectTools ManagerEquipment Coordinator
CredentialsTypically requires relevant certifications in tools management or inventoryOften requires certifications in equipment handling or logistics
Work EnvironmentManages tools in industrial, manufacturing, or construction settingsCoordinates equipment in similar environments, focusing on logistics and maintenance
Industry UsageCommonly used in manufacturing, construction, and maintenance industriesUsed in construction, event planning, and facilities management

The Tools Manager and Equipment Coordinator roles share similarities in managing tools and equipment within industrial and construction settings. However, the Tools Manager typically oversees the inventory, maintenance, and proper use of tools, often requiring specific certifications. The Equipment Coordinator focuses more on logistics, scheduling, and ensuring equipment availability. Both roles are essential for operational efficiency but differ mainly in scope and focus.

What is the role of a tools manager?

A tools manager oversees the selection, maintenance, and management of tools and equipment used within an organization or project. They ensure tools are available, functioning properly, and meet safety standards, often coordinating with teams to optimize workflows and productivity.

What cities in Maryland are hiring for Tools Manager jobs?

Cities in Maryland with the most Tools Manager job openings:

Tools Manager jobs near you
Infographic showing various Tools Manager job openings in Maryland as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution.

HR Shared Services Service Delivery Tools Manager

On-site

GPC - Genuine Parts Company
Retail • 10K+ employees
Learn more about GPC - Genuine Parts Companyexternal

Full-time

Re-posted 22 days ago

Genuine Parts Company rating

7.3

Company rating: 7.3 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

Job description

HR Shared Services Service Delivery Tools Manager

The HR Shared Services (HRSS) Service Delivery Tools Manager is a key role in developing the strategic roadmap for HRSS service delivery tools and driving the implementation and continuous improvement of innovative solutions to enhance the HRSS service delivery experience. The incumbent will lead the development and enhancement of our HRSS service delivery tools to support the HR Operations organization by leveraging user centered design principles to deliver a consumer-like, omni channel HRSS experience.

Key Responsibilities

Service Delivery Tools and Systems Roadmap

  • Develops the prioritized, strategic roadmap for HRSS service delivery tools in alignment with the HRSS future state vision.
  • Assesses existing HRSS service delivery tools to identify areas of improvement and transformation.
  • Conducts voice of customer sessions and stakeholder listening sessions to understand successes and opportunities in the HRSS service delivery experience.
  • Executes research and conducts benchmarking activities to identify current, emerging, and future trends in HRSS tools and systems.

Implementation and Continuous Improvement

  • Oversees all aspects of tools used in HRSS service delivery including, but not limited to case management, self-service portals, knowledge management platforms, process automation, and communication tools.
  • Leads cross functional teams through the definition of requirement, development, implementation, and sustainment of HRSS service delivery tools with the goal of creating consumer-like experiences.
  • Works with service delivery leadership to define the omni-channel service delivery matrix to drive adoption, reduce manual effort, and improve the employee experience.
  • Puts processes in place to ensure tools are up to date, relevant, and optimized and product documentation is in place.
  • Partners with key stakeholders to ensure compliance with relevant security standards and regulations.
  • Create and maintain a prioritization methodology and backlog to respond to changing priorities.

Stakeholder Management

  • Collaborates with key departments and stakeholders and departments to effectively communicate updates, changes, and best practices related to HRSS service delivery tools.
  • Ensure development and delivery of training programs for HRSS team members, employees, and other key groups.

Required Qualifications

  • Bachelor's degree in HRIS, Information Technology, Human Resources, Business Administration.
  • Minimum 7 years' experience with HRSS service delivery technologies (case management, portal, communication, RPA)
  • Proven experience in developing and executing service delivery tool deployments.
  • Exceptional ability to influence without authority and a proven history of successful project execution, leading peers, partners, and leaders through transformational projects.
  • Ability to translate strategy to independently set objectives, prioritize multiple deliverables, and execute through delivery.
  • Business acumen and the ability to translate organizational objectives to business results.
  • Experience with modern development tools and processes (Agile, Jira, SmartSheet).
  • Demonstrated success in implementing service delivery tools in a dynamic, global environment.
  • Excellent and proactive communicator with the ability to influence and collaborate at all levels of the organization and across organizational boundaries.
  • Knowledge of HR compliance and data privacy laws.
  • Proficiency with ServiceNow HRSD, Paradox, HR technology, Workday, and workflow automation tools.

Preferred Qualifications

  • Master's degree in HRIS, Information Technology, Human Resources, Business Administration.
  • Advanced certifications in project management
  • Global HR Shared Services experience
  • 5+ years of organizational transformation experience

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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