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Tools Associate Jobs in Chicago, IL (NOW HIRING)

Coilcraft

Machine Builder

Cary, IL · On-site

$23 - $38/hr

Proficiency with basic machine shop tools * Associate's degree, specialized education, or vo-tech training in a mechanical field (preferred) WHY YOU'LL LOVE WORKING AT COILCRAFT * CAREER STABILITY:

Coilcraft

Machine Builder

Cary, IL · On-site

$23 - $38/hr

Proficiency with basic machine shop tools * Associate's degree, specialized education, or vo-tech training in a mechanical field (preferred) WHY YOU'LL LOVE WORKING AT COILCRAFT * CAREER STABILITY:

Coilcraft

Machine Builder

Cary, IL · On-site

$20.75 - $27/hr

Proficiency with basic machine shop tools * Associate's degree, specialized education, or vo-tech training in a mechanical field (preferred) WHY YOU'LL LOVE WORKING AT COILCRAFT * CAREER STABILITY:

Harbor Freight Tools

Retail Sales Associate

Lombard, IL · On-site

$17/hr

A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered ... About Harbor Freight Tools We're a 45 year-old, $8 billion national tool retailer with the energy ...

Harbor Freight Tools

Retail Sales Associate

Mchenry, IL · On-site

$16.25/hr

A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered ... About Harbor Freight Tools We're a 45 year-old, $8 billion national tool retailer with the energy ...

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Tools Associate information

See Chicago, IL salary details

$11

$20

$34

How much do tools associate jobs pay per hour?

As of May 31, 2026, the average hourly pay for tools associate in Chicago, IL is $20.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Tools Associate, and why are they important?

To thrive as a Tools Associate, you need a solid understanding of various hand and power tools, inventory management, and customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and safety protocols is typically required. Strong communication, attention to detail, and problem-solving skills help you address customer needs and maintain organized displays. These skills are crucial for ensuring efficient operations, customer satisfaction, and workplace safety in a retail or warehouse environment.

What are some common challenges faced by Tools Associates, and how can they be effectively managed?

Tools Associates often encounter challenges such as keeping up with rapidly changing inventory, assisting customers with diverse technical needs, and maintaining product knowledge across a wide range of tools and equipment. Effective management of these challenges involves staying organized through regular inventory checks, participating in ongoing training sessions to remain updated on product features, and developing strong communication skills to better understand and address customer inquiries. Collaborating closely with colleagues and supervisors also helps ensure that customer service and store operations run smoothly.

What are Tools Associates?

Tools Associates are retail employees who specialize in assisting customers with tool-related purchases and inquiries. They are knowledgeable about various hand tools, power tools, and accessories, and help customers select the right products for their needs. Tools Associates also ensure that the tool department is well-organized, stocked, and maintained, and may provide demonstrations or basic usage advice. They play a key role in delivering excellent customer service and contributing to store sales.

What is the difference between Tools Associate vs Equipment Technician?

AspectTools AssociateEquipment Technician
Required CredentialsHigh school diploma or equivalent; certifications in basic tool handlingHigh school diploma; technical certifications or vocational training in equipment repair
Work EnvironmentWarehouses, manufacturing plants, retail storesIndustrial facilities, maintenance workshops, manufacturing sites
Employer & Industry UsageUsed across retail, construction, manufacturing sectorsCommon in industrial, manufacturing, and maintenance industries
Common Search & ComparisonTools Associate vs Equipment Technician

The main difference between a Tools Associate and an Equipment Technician lies in their scope of work. Tools Associates typically handle inventory, organization, and basic maintenance of tools in various environments. Equipment Technicians focus more on repairing, maintaining, and troubleshooting specific equipment or machinery. Both roles require technical knowledge, but Equipment Technicians usually have more specialized training. Understanding these distinctions can help you choose the right career path or job search focus.

Tools Associate jobs near you
Field Service Engineer

Field Service Engineer

Donato Technologies, Inc

Chicago, IL • On-site

$45K - $60K/yr

Full-time

Posted 18 days ago

Job description

Job Title: Field Service Engineer

Employment Type: Full time / Direct Hire

Location: Chicago, IL 

Job Description:

We are seeking a dynamic and skilled In-House / Field Service Technician to become an integral part of our team. This role involves servicing and maintaining our state-of-the-art measuring instruments, ensuring optimal performance and customer satisfaction. The ideal candidate will be a problem-solver, enthusiastic about technology. We are dedicated to delivering outstanding customer service, with customer satisfaction as our top priority.

 

Key Responsibilities:

  • Provide comprehensive service and support to customers during field visits and in-house repairs.
  • Efficiently use the company CRM for service quotes, tracking repair statuses, and maintaining a troubleshooting log.
  • Conduct onsite installations, repairs, and preventive maintenance with precision and expertise.
  • Manage a travel schedule of up to 50%, including planning, customer issue documentation, ordering parts, and travel arrangements.
  • Diagnose and solve technical issues, offering timely and effective solutions.
  • Maintain thorough service and expense reports, and actively promote our service offerings.
  • Adhere to all company procedures and protocols, fostering teamwork and information sharing within the technical team.
  • Understand and meet customer needs, providing high-quality recommendations and briefings.
  • Cultivate positive customer relationships, enhancing customer satisfaction and loyalty.

 

Requirements:

  • 2 years of demonstrated field service experience, with a strong foundation in troubleshooting and servicing technical equipment.
  • Fluent in English
  • Excellent communication skills, both verbal and written.
  • Flexibility and openness to adapt to changing schedules.
  • Willingness to travel, including overnight stays, for service and maintenance tasks.
  • Team-oriented mindset with a focus on collaboration and problem-solving.
  • Ability to work with electronic schematics, test equipment, and repair tools.
  • Associate's degree in engineering or related technical field.
  • Valid driver's license.