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Tool Representative Jobs in Paramus, NJ (NOW HIRING)

Planet Fitness

Member Services Representative

Yonkers, NY · On-site

$17.70/hr

  • Medical

  • Retirement

Member Services Representative Yonkers - Yonkers, NY 10701 Overview Salary Range $17.70 - $17.70 ... Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be ...

Planet Fitness

Member Services Representative

Suffern, NY · On-site

$17.70/hr

  • Medical

  • Retirement

Member Services Representative Airmont - Airmont, NY 10952 Overview Salary Range $17.70 - $17.70 ... Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be ...

Planet Fitness

Member Services Representative

Paterson, NJ · On-site

$17 - $19/hr

This product is a tool, a means to an end; not a brand name or a mold-maker, but a tool that can be ... We are searching for a Member Services Representative to join our team! As a member of our staff ...

Planet Fitness

Member Services Representative

Woodside, NY · On-site

$17.70/hr

  • Medical

  • Retirement

Member Services Representative Woodside - Woodside, NY 11377 Overview Salary Range $17.70 - $17.70 ... Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be ...

Planet Fitness

Member Services Representative

Scarsdale, NY · On-site

$17.70/hr

  • Medical

  • Retirement

Member Services Representative Scarsdale - Scarsdale, NY 10583 Overview Salary Range $17.70 - $17 ... Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be ...

Planet Fitness

Member Services Representative

White Plains, NY · On-site

$17.70/hr

  • Medical

  • Retirement

Member Services Representative White Plains - White Plains, NY 10601 Overview Salary Range $17.70 ... Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be ...

Planet Fitness

Member Services Representative

Astoria, NY · On-site

$17.70/hr

  • Medical

  • Retirement

Member Services Representative Astoria - Astoria, NY 11103 Overview Salary Range $17.70 - $17.70 ... Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be ...

Planet Fitness

Member Services Representative

Bronx, NY · On-site

$17.70/hr

  • Medical

  • Retirement

Member Services Representative University-Fordham Heights - Bronx, NY 10453 Overview Salary Range ... Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be ...

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Showing results 1-20

All JobsTool Representative JobsTool Representative Jobs in Paramus, NJ

Tool Representative information

See Paramus, NJ salary details

$36.9K

$60.5K

$101.2K

How much do tool representative jobs pay per year?

As of Aug 20, 2026, the average yearly pay for tool representative in Paramus, NJ is $60,523.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $91,100.00 per year, depending on experience, location, and employer.

What is a tool representative?

Tool Representatives are professionals who sell, demonstrate, and provide information about tools and equipment to businesses, contractors, or individuals. They often work for tool manufacturers or distributors, visiting clients to showcase new products, answer technical questions, and help customers select the right tools for their needs. In addition to sales, Tool Representatives may also provide training on tool usage and maintenance, as well as support after the sale. Their role bridges the gap between manufacturers and end-users, ensuring customers have the tools and knowledge required for their work.

What are the key skills and qualifications needed to thrive as a tool representative?

To thrive as a Tool Representative, you need strong product knowledge of tools and equipment, excellent sales skills, and typically a high school diploma or equivalent, with technical training being an advantage. Familiarity with inventory management systems, CRM software, and point-of-sale platforms is often required. Outstanding interpersonal skills, active listening, and problem-solving abilities help build client relationships and address customer needs effectively. These skills ensure that Tool Representatives can accurately recommend products, drive sales, and provide excellent service in a competitive market.

What are some common challenges a tool representative faces when managing customer relationships?

As a Tool Representative, one of the main challenges is maintaining strong relationships with a diverse customer base while balancing sales targets and service quality. Customers often have varying needs and technical questions, so staying knowledgeable about the latest tools and their applications is essential. Additionally, responding quickly to issues such as product defects or delivery delays requires effective communication and problem-solving skills. Building trust through regular follow-up and providing tailored recommendations can help overcome these challenges and lead to long-term customer loyalty.

How do you become a tool representative?

To become a tool representative, candidates typically need a high school diploma or equivalent, along with experience in sales, customer service, or technical fields. Developing knowledge of tools and equipment, obtaining relevant certifications, and building strong communication skills are also important steps in qualifying for the role.

What cities near Paramus, NJ are hiring for Tool Representative jobs?

Cities near Paramus, NJ with the most Tool Representative job openings:

Tool Representative jobs near you
Infographic showing various Tool Representative job openings in Paramus, NJ as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $60,523 per year, or $29.1 per hour.

Service Representative

Milwaukee Tool

New York, NY • On-site

$27 - $30/hr

Full-time

Medical, Retirement, PTO

Posted 20 days ago

Job description

Job Description:
We are seeking highly motivated and experienced service representatives at our Factory Service Centers to join our dynamic team! Under the direction of the Factory Service Center Branch Manager, the Service Representative will be responsible for delivering a high level of customer support and satisfaction and driving operational efficiency and quality in a safe work environment in accordance with prescribed procedures to ensure proper functioning, safety and reliability in support of the Milwaukee Tool product line in the Factory Service Center. The ideal candidate will seek to gain technical expertise and possess a customer-centric approach as part of a high performing team.
Duties and Responsibilities
Culture Alignment:
  • Exemplify Milwaukee Culture expectations to maximize organizational capacity and contribute to a collaborative, high-performing team.

  • Align with the Factory Service Center Branch Manager's efforts to train, coach & mentor for continuous improvement in his/her performance.

  • Drive cross-functional engagement with key business partners to achieve strategic objectives and exceed metrics.

Operational Excellence:
  • Apply problem-solving skills to address issues and provide timely solutions.

  • Track spare parts inventory and order replacements as needed to ensure they are readily available for repairs.

  • Assist in answering alarm calls indicating service center security breaches and take necessary action to secure company property and goods.

Customer Service Excellence:
  • Provide training or guidance to end users on proper equipment usage and basic troubleshooting procedures.

  • Maintain knowledge and understanding of the current product line to drive productivity and quality of repair while engaging in training on new products to expand capabilities and enhance technical skills.

  • Fill and pack orders and repairs for shipment to customers; prepare shipping documents and determine shipping charges by prescribed procedures.

  • Position self as an expert and resource for the Field Sales, Marketing, and Service organizations in supporting and implementing new product development processes, programs, and operations.

  • Drive resolution for escalated repair requests, warranty guidelines, and program support from users and the Milwaukee Field Sales team.

  • Act as a liaison between Service branches and our end users.

  • Respond to user inquiries and requests while assisting with performing counter procedures in a timely and professional manner via phone, email, chat, or in-person interactions.

  • Engage with end users to understand product service needs, provide updates on repair progress, answer questions, and address concerns.

  • Ensure accurate and timely order fulfillment and maintain end user records and databases, including notes for future reference and analysis.

Quality, Safety & Continuous Improvement
  • Report operational irregularities and defective materials for quality control.

  • Recommend areas for improvement and assist in process enhancements.

  • Help implementation and practice and execute 6S

  • Maintain and update required resources, fixtures, and equipment within the branch to ensure locations follow Milwaukee Service quality and standards.

Education and Experience Requirements
  • Requires an education equivalent to a high school diploma or GED.

  • 1-3 years of experience in a customer service position is preferred.

  • Preferred proficiency in using various hand and power tools, diagnostic equipment, and software.

  • Ability to lift up to 50 lbs.

  • Ability to maneuver heavy material weighing up to 300 lbs.

  • Must possess practical business communication skills and the ability to understand the local branch market.

  • Strong analytical and problem-solving abilities are crucial for diagnosing and repairing equipment issues.

  • Excellent interpersonal, communication, and customer service skills for dealing with end users and customers.

  • Adherence to safety protocols and guidelines is paramount to ensure personal safety and the safety of others.

  • Acquire and maintain industry or product-specific certifications or licenses that may be required.

  • Proficiency in English, written and verbal.

  • Bilingual (English/Spanish) a plus.

  • Must be proficient in computer skills and Microsoft Office applications.

  • Ability to travel up to 10% using the quickest and most cost-effective mode of transportation (Flight, Bus, Train, & etc.)

This position offers an hourly pay range of $27 - $30 in addition to comprehensive benefits including health insurance, paid time off, and retirement options.
Milwaukee Tool is an equal opportunity employer.

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