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Tollway Job Jobs (NOW HIRING)

The Lee Group

Toll Collector -2nd Shift

Chesapeake, VA · On-site

$15.69/hr

Toll Collectors Chesapeake, VA Pay: $15.69/hour Shifts Available: • 2nd Shift: 1:30 PM to 10:00 PM Benefits: Weekly Pay, Medical, Dental, Vision The Lee Group is currently hiring Toll Collectors ...

North Texas Tollway Authority

Be Seen First

Lane Systems Lead

Plano, TX · On-site

$73K - $96K/yr

The Lane Systems Lead supports Toll Collection and Intelligent Transportation Systems (ITS) operations by providing technical leadership, assigning and overseeing technician work, coordinating ...

TTEC

Toll Collector

Chesterfield, VA

As a Toll Collector working onsite in Richmond, VA, youll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and ...

North Texas Tollway Authority

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Landscape Technician

Frisco, TX · On-site

$20/hr

Provides professional landscape maintenance of the Authority's perishable landscape assets on an assigned Tollway. This is accomplished by removing litter/debris, weeding, performing activities ...

North Texas Tollway Authority

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Sr. Landscape Technician

Frisco, TX · On-site

$23/hr

The purpose of this position is to provide professional maintenance of NTTA's perishable landscape assets on an assigned Tollway. This is accomplished by removing litter/debris in landscape beds ...

North Texas Tollway Authority

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Roadway Technician

Frisco, TX · On-site

$20/hr

NTTA is dedicated to continuing its legacy as a leader in tolling.

HDR

Tolling Market Lead

Orlando, FL · On-site

Tolling Market Lead The Tolling Market Lead will partner with our local area teams to cultivate and manage client relationships with toll agencies across the globe. This role will champion the ...

HDR

Tolling Analyst

New York, NY · On-site

Tolling Analyst HDR's Mobility and Operational Technology Services (MOTS) team is growing, and we're looking for a Tolling Analyst to help us deliver innovative solutions to tolling agencies across ...

HDR

Tolling Market Lead

Orlando, FL

Tolling Market Lead The Tolling Market Lead will partner with our local area teams to cultivate and manage client relationships with toll agencies across the globe. This role will champion the ...

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All JobsTollway Job Jobs

Tollway Job information

See salary details

$28K

$58.3K

$96.5K

How much do tollway job jobs pay per year?

As of Jul 31, 2026, the average yearly pay for tollway job in the United States is $58,335.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $68,000.00 per year, depending on experience, location, and employer.

What is the difference between Tollway Job vs Toll Collector?

AspectTollway JobToll Collector
Required CredentialsHigh school diploma or equivalent, possibly some certificationHigh school diploma or equivalent, training provided on-site
Work EnvironmentOutdoor toll plazas, highway settingsIndoor toll booths, highway or toll plaza environments
Employer & Industry UsageTransportation agencies, toll authoritiesTransportation agencies, toll collection services
Common Search & ComparisonYesYes

The main difference between a Tollway Job and a Toll Collector is that a Tollway Job refers broadly to employment within toll operations, which may include various roles such as maintenance, administration, or supervision. A Toll Collector specifically focuses on collecting tolls from drivers at toll booths. Both roles typically require similar credentials and work in toll plaza environments, but their responsibilities differ, with Toll Collectors directly handling toll transactions.

What job categories do people searching Tollway Job jobs look for? The top searched job categories for Tollway Job jobs are:
Tollway Job jobs near you
Infographic showing various Tollway Job job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $58,335 per year, or $28 per hour.

Bilingual Tollway Customer Service Specialist

MCI Careers

Tampa, FL

$17 - $23/hr

Full-time

Posted 22 days ago

Job description

Overview

MCI (Valor Intelligent Processing (VIP) is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI (Valor Intelligent Processing (VIP) we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We’re seeking a Bilingual Tollway Customer Service Specialist to support both inbound calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this customer-facing role, you’ll assist with toll account issues, payment processing, and general support delivering a positive experience for every visitor and caller.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities

  • Serve as the welcoming face of toll operations at facility offices in Tampa, FL.
  • Respond to customer inquiries regarding toll balances, account discrepancies, and general concerns.
  • Process payments using toll operations back-office systems.
  • Handle in-person customer interactions, including complaints and service requests.
  • Support inbound customer service calls and resolve issues efficiently.
  • Collaborate with team members to enhance the overall customer experience.
  • Complete end-of-day deposits and balancing reports.
  • Follow attendance and scheduling requirements consistently.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

Qualifications:

  • Must be 18 years or older.
  • High school diploma or equivalent.
  • Fluent in English and Spanish (spoken and written).
  • Experience with computer-based data entry.
  • Strong communication skills written, verbal, and interpersonal.
  • Ability to work shifts aligned with toll operations hours, including weekends and holidays.
  • Experience with non-cash payment processing systems.
  • Skilled in troubleshooting, conflict resolution, and customer follow-up.
  • Customer-focused: empathetic, patient, and responsive.
  • Capable of multitasking and self-management in a fast-paced environment.
  • Team-oriented with a commitment to service excellence.
Preferred:
  • Experience in customer service, inside sales, problem-solving, or back-office support.
  • Familiarity with tolling systems or public infrastructure services.
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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