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Time Jobs in Warren, MI (NOW HIRING)

Community Choice Credit Union

Real Time Analyst

Warren, MI · On-site

$60 - $80/hr

Real Time Analyst Full-time Support Warren, MI, US 1 Attachments 3 days ago Requisition ID: 2842 Real-Time Analyst (RTA) Compensation starting at$50,000 annually. Sponsorship : This position is not ...

Expleo

Labor Time Study Tech

Troy, MI

Carrying out replacement and repair time studies following the documented process and procedures specific to the vehicles. * Working with the service information authoring team to solidify the ...

Expleo

Labor Time Study Tech

Troy, MI · On-site

Carrying out replacement and repair time studies following the documented process and procedures specific to the vehicles. * Working with the service information authoring team to solidify the ...

Expleo

Labor Time Study Tech

Troy, MI · On-site

$60 - $80/hr

Carrying out replacement and repair time studies following the documented process and procedures specific to the vehicles. * Working with the service information authoring team to solidify the ...

Expleo

Labor Time Study Tech

Troy, MI · On-site

Carrying out replacement and repair time studies following the documented process and procedures specific to the vehicles. * Working with the service information authoring team to solidify the ...

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All JobsTime JobsTime Jobs in Warren, MI

Time information

What is a time job?

Time jobs typically refer to roles that involve tracking, managing, or analyzing time and schedules within an organization. These positions may include timekeepers, schedulers, or time management specialists who ensure accurate recording of work hours, coordinate shift schedules, and help maintain compliance with labor regulations. Effective time management in these roles is critical for productivity, payroll accuracy, and smooth operations. Depending on the industry, time jobs can range from administrative support to specialized project management roles.

What are the key skills and qualifications needed to thrive as a time manager, and why are they important?

To thrive as a Time Manager, you need excellent organizational, planning, and prioritization skills, often supported by experience in project or administrative management. Familiarity with scheduling tools like Microsoft Outlook, Google Calendar, and project management software such as Asana or Trello is typically required. Strong communication, attention to detail, and adaptability are crucial soft skills for effective coordination and problem-solving. These competencies ensure tasks are completed efficiently, deadlines are met, and organizational productivity is maximized.

What are some common challenges faced by time management specialists, and how can they be addressed in a team environment?

Time Management Specialists often navigate challenges such as balancing competing deadlines, managing interruptions, and coordinating schedules across various departments. To address these, it's important to implement clear communication protocols and leverage productivity tools that provide transparency into everyone's workload. Successful specialists foster a collaborative culture by regularly aligning priorities with team members and proactively identifying bottlenecks. This approach not only streamlines workflows but also encourages accountability within the team.

What cities near Warren, MI are hiring for Time jobs?

Cities near Warren, MI with the most Time job openings:

Infographic showing various Time job openings in Warren, MI as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Real Time Analyst

Community Choice Credit Union

Warren, MI • On-site

$50K/yr

Full-time

Posted 12 days ago

Job description

Real-Time Analyst (RTA)

Compensation starting at $50,000 annually. 

Sponsorship: This position is not eligible for immigration sponsorship. 

Do you thrive in a fast-paced environment where your quick decisions and sharp analysis directly impact member experience? Join our team as a Real-Time Analyst (RTA) and become the heartbeat of our contact center operations.

As the central command for intraday performance, you’ll monitor live conditions, adjust staffing, and communicate critical updates to ensure our members receive timely, exceptional service across phone, chat, and digital channels. This is the perfect opportunity for someone with strong analytical skills, a keen eye for detail, and the ability to stay cool under pressure.

???? Formal Job Description: 
The formal job description can be found attached to this posting. Please review and complete it to take the next step toward joining our team!

What You’ll Do

  • Optimize Service Levels: Monitor real-time call, chat, and email queues to keep service levels, ASA, and occupancy goals on track.

  • Manage Intraday Staffing: Adjust schedules, breaks, or queue assignments to respond quickly to spikes in volume or staffing gaps.

  • Track Adherence: Ensure team members are following schedules and escalate significant deviations as needed.

  • Analyze Trends: Review intraday data, publish dashboards and hourly reports, and recommend adjustments to forecasts or staffing plans.

  • Collaborate & Communicate: Act as the bridge between workforce planning, operations, and leadership during the day.

  • Incident Response: Be the first line of response during outages, spikes, or system issues by activating protocols and supporting recovery efforts.

What We’re Looking For

  • Education & Experience:

    • Associate or Bachelor’s degree in Business, Finance, Operations, or related field preferred.

    • 2+ years of contact center experience, ideally in workforce management or operations support.

    • Experience with workforce management platforms such as NICE, Verint, or Calabrio.

  • Technical Skills:

    • Strong Excel and reporting skills.

    • Familiarity with telephony systems (e.g., Five9, Genesys, Avaya).

    • Solid understanding of ACD metrics, service levels, and staffing models.

  • Soft Skills:

    • Excellent communication and stakeholder management.

    • Analytical mindset with attention to detail.

    • Ability to multitask in a high-pressure environment.

    • Adaptability when conditions shift.

Why Join Us?

  • Hybrid or remote work flexibility (based on business needs).

  • Opportunity to make a direct impact on member experience every single day.

  • Work in a collaborative environment where your insights are valued.

  • Professional growth in workforce planning and contact center operations.

Key Success Measures

  • % of intervals meeting service level targets

  • Schedule adherence accuracy

  • Speed of response to intraday changes

  • Clear, timely communication during escalations

  • Accuracy and integrity of real-time reporting

Ready to play a critical role in keeping our contact center running at its best? Apply today and help us deliver the service excellence our members deserve!