General Manager
Lebanon, TN · On-site
DESCRIPTION Job Title General Manager - Multi-Unit Operations (Tim Hortons) Reports To Owner / Director of Operations / District Manager Position Summary The General Manager (GM) - Multi-Unit ...
General Manager
Lebanon, TN · On-site
DESCRIPTION Job Title General Manager - Multi-Unit Operations (Tim Hortons) Reports To Owner / Director of Operations / District Manager Position Summary The General Manager (GM) - Multi-Unit ...
General Manager
Lebanon, TN · On-site
Job Title General Manager - Multi-Unit Operations (Tim Hortons) Reports To Owner / Director of Operations / District Manager Position Summary The General Manager (GM) - Multi-Unit Operations is ...
General Manager
Lebanon, TN · On-site
Job Title General Manager - Multi-Unit Operations (Tim Hortons) Reports To Owner / Director of Operations / District Manager Position Summary The General Manager (GM) - Multi-Unit Operations is ...
Job Title General Manager - Multi-Unit Operations (Tim Hortons) Reports To Owner / Director of Operations / District Manager Position Summary The General Manager (GM) - Multi-Unit Operations is ...
Quick apply
Job Title General Manager - Multi-Unit Operations (Tim Hortons) Reports To Owner / Director of Operations / District Manager Position Summary The General Manager (GM) - Multi-Unit Operations is ...
Baker
Nashville, TN · On-site
$12 - $14/hr
DESCRIPTION Descripción del Puesto - Panadero(a) Panadero(a) Resumen del Puesto Como Panadero(a) en Tim Hortons, desempeñarás un papel clave en brindar una experiencia excepcional a nuestros ...
Baker
Nashville, TN · On-site
$12 - $14/hr
DESCRIPTION Descripción del Puesto - Panadero(a) Panadero(a) Resumen del Puesto Como Panadero(a) en Tim Hortons, desempeñarás un papel clave en brindar una experiencia excepcional a nuestros ...
Baker
$12 - $14/hr
Descripción del Puesto - Panadero(a)Panadero(a)Resumen del Puesto Como Panadero(a) en Tim Hortons, desempeñarás un papel clave en brindar una experiencia excepcional a nuestros huéspedes mediante ...
Quick apply
Baker
$12 - $14/hr
Descripción del Puesto - Panadero(a)Panadero(a)Resumen del Puesto Como Panadero(a) en Tim Hortons, desempeñarás un papel clave en brindar una experiencia excepcional a nuestros huéspedes mediante ...
Baker
Nashville, TN · On-site
$12 - $14/hr
Descripcion del Puesto - Panadero(a)Panadero(a)Resumen del Puesto Como Panadero(a) en Tim Hortons, desempenaras un papel clave en brindar una experiencia excepcional a nuestros huespedes mediante la ...
Baker
Nashville, TN · On-site
$12 - $14/hr
Descripcion del Puesto - Panadero(a)Panadero(a)Resumen del Puesto Como Panadero(a) en Tim Hortons, desempenaras un papel clave en brindar una experiencia excepcional a nuestros huespedes mediante la ...
Team Member
Murfreesboro, TN · On-site
$12 - $14/hr
DESCRIPTION As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our ...
Team Member
Murfreesboro, TN · On-site
$12 - $14/hr
DESCRIPTION As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our ...
Team Member - Morning Shift
Mount Juliet, TN · On-site
$12 - $14/hr
DESCRIPTION As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our ...
Team Member - Morning Shift
Mount Juliet, TN · On-site
$12 - $14/hr
DESCRIPTION As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our ...
Team Member - Afternoon Shift
Mount Juliet, TN · On-site
$12 - $14/hr
DESCRIPTION As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our ...
Team Member - Afternoon Shift
Mount Juliet, TN · On-site
$12 - $14/hr
DESCRIPTION As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our ...
Team Member - Morning Shift
Nashville, TN · On-site
$12 - $14/hr
DESCRIPTION As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our ...
Team Member - Morning Shift
Nashville, TN · On-site
$12 - $14/hr
DESCRIPTION As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our ...
Team Member
Lebanon, TN · On-site
$12 - $14/hr
DESCRIPTION As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our ...
Team Member
Lebanon, TN · On-site
$12 - $14/hr
DESCRIPTION As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our ...
Team Member
Nashville, TN · On-site
$12 - $14/hr
DESCRIPTION As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our ...
Team Member
Nashville, TN · On-site
$12 - $14/hr
DESCRIPTION As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our ...
Team Member
Mount Juliet, TN · On-site
$12 - $14/hr
DESCRIPTION As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our ...
Team Member
Mount Juliet, TN · On-site
$12 - $14/hr
DESCRIPTION As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our ...
Team Member
Lebanon, TN · On-site
$12 - $14/hr
DESCRIPTION As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our ...
Team Member
Lebanon, TN · On-site
$12 - $14/hr
DESCRIPTION As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our ...
Team Member
Murfreesboro, TN · On-site
$12 - $14/hr
DESCRIPTION As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our ...
Team Member
Murfreesboro, TN · On-site
$12 - $14/hr
DESCRIPTION As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our ...
Team Member
$12 - $14/hr
As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our guests come to ...
Quick apply
Team Member
$12 - $14/hr
As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our guests come to ...
Team Member
$12 - $14/hr
As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our guests come to ...
Quick apply
Team Member
$12 - $14/hr
As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our guests come to ...
Team Member
$12 - $14/hr
As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our guests come to ...
Quick apply
Team Member
$12 - $14/hr
As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our guests come to ...
Team Member - Morning Shift
Mount Juliet, TN · On-site
$12 - $14/hr
As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our guests come to ...
Team Member - Morning Shift
Mount Juliet, TN · On-site
$12 - $14/hr
As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our guests come to ...
Team Member
Nashville, TN · On-site
$12 - $14/hr
As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our guests come to ...
Team Member
Nashville, TN · On-site
$12 - $14/hr
As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our guests come to ...
Tim Hortons information
See Tennessee salary details
$8.29 - $9.28
2% of jobs
$9.28 - $10.27
7% of jobs
$10.27 - $11.27
11% of jobs
$11.58 is the 25th percentile. Wages below this are outliers.
$11.27 - $12.26
16% of jobs
The median wage is $13.21 / hr.
$12.26 - $13.25
15% of jobs
$13.25 - $14.24
18% of jobs
$14.86 is the 75th percentile. Wages above this are outliers.
$14.24 - $15.23
11% of jobs
$15.23 - $16.22
11% of jobs
$16.22 - $17.22
4% of jobs
$17.22 - $18.21
5% of jobs
$18.21 - $19.20
1% of jobs
$8
$13
$19
How much do tim hortons jobs pay per hour?
As of Aug 11, 2026, the average hourly pay for tim hortons in Tennessee is $13.52, according to ZipRecruiter salary data. Most workers in this role earn between $11.35 and $14.86 per hour, depending on experience, location, and employer.
What are some common challenges faced by team members working at Tim Hortons, and how can they be managed?
Team members at Tim Hortons often face challenges such as working during busy rush hours, maintaining high standards of customer service, and handling multiple tasks simultaneously like taking orders, preparing food, and keeping the work area clean. Managing these challenges involves developing strong time-management skills, staying organized under pressure, and communicating effectively with coworkers. Supportive training, teamwork, and following established procedures can help new employees adapt quickly and thrive in this fast-paced environment.
What is a Tim Hortons employee?
Tim Hortons employees are staff members who work in various roles at Tim Hortons, a popular Canadian fast food restaurant chain known for its coffee and baked goods. Employees may work as cashiers, baristas, bakers, or in management positions, serving customers and ensuring the restaurant operates smoothly. Their responsibilities typically include preparing food and beverages, taking orders, maintaining cleanliness, and delivering excellent customer service. Tim Hortons offers both part-time and full-time positions, making it a common first job for students and entry-level workers.
What are the key skills and qualifications needed to thrive as a Tim Hortons team member?
To thrive as a Tim Hortons team member, you need basic math skills, customer service experience, and the ability to follow food safety protocols, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, food preparation equipment, and adherence to health and safety standards is typically required. Strong communication, teamwork, and multitasking abilities help you deliver fast, friendly service in a busy environment. These skills ensure efficient operations, satisfied customers, and a positive work atmosphere that aligns with brand values.
What is the difference between Tim Hortons vs Barista?
| Aspect | Tim Hortons | Barista |
|---|---|---|
| Required Credentials | High school diploma often preferred; on-the-job training | High school diploma or equivalent; barista certification optional |
| Work Environment | Fast-paced coffee shop, customer service focus | Coffee shop or café setting, customer service and beverage preparation |
| Employer & Industry | Tim Hortons chain, food and beverage industry | Coffee shops, cafes, or specialty coffee chains |
| Common Search & Comparison | Tim Hortons vs Barista |
Both roles involve preparing coffee and providing customer service in a café environment. While Tim Hortons is a specific brand with standardized procedures, a barista can work at various coffee shops or cafes, often with similar responsibilities. The main differences lie in the employer and potential certifications, but both roles share a focus on beverage preparation and customer interaction.
What are the most commonly searched types of Tim Hortons jobs in Tennessee? The most popular types of Tim Hortons jobs in Tennessee are:
What are popular job titles related to Tim Hortons jobs in Tennessee? For Tim Hortons jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Tim Hortons jobs in Tennessee look for? The top searched job categories for Tim Hortons jobs in Tennessee are:
What cities in Tennessee are hiring for Tim Hortons jobs? Cities in Tennessee with the most Tim Hortons job openings:
Job description
DESCRIPTION
Job Title
General Manager - Multi-Unit Operations (Tim Hortons)
Reports To
Owner / Director of Operations / District Manager
Position Summary
The General Manager (GM) - Multi-Unit Operations is responsible for overseeing the day-to-day operations, financial performance, food safety, brand standards, and people management across multiple Tim Hortons locations. This role ensures consistent execution of Tim Hortons brand standards, strong team leadership, profitability, and an exceptional guest experience at all assigned restaurants.
The GM serves as the primary operational leader, developing store managers, enforcing standards, controlling costs, and driving sales growth across the portfolio.
Key Responsibilities
1. Operations & Brand Standards
2. Financial & Performance Management
3. People Leadership & Staffing
4. Training & Development
5. Guest Experience & Community Presence
6. Compliance & Risk Management
Key Performance Indicators (KPIs)
Qualifications & Experience
Core Competencies
Compensation & Benefits
REQUIREMENTS
Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.
Job Title
General Manager - Multi-Unit Operations (Tim Hortons)
Reports To
Owner / Director of Operations / District Manager
Position Summary
The General Manager (GM) - Multi-Unit Operations is responsible for overseeing the day-to-day operations, financial performance, food safety, brand standards, and people management across multiple Tim Hortons locations. This role ensures consistent execution of Tim Hortons brand standards, strong team leadership, profitability, and an exceptional guest experience at all assigned restaurants.
The GM serves as the primary operational leader, developing store managers, enforcing standards, controlling costs, and driving sales growth across the portfolio.
Key Responsibilities
1. Operations & Brand Standards
- Ensure all assigned Tim Hortons locations operate in full compliance with Tim Hortons brand standards, food safety, and health regulations
- Maintain excellence in speed of service, product quality, cleanliness, and hospitality
- Conduct regular store visits, audits, and operational reviews
- Lead execution of new product launches, promotions, and system updates
- Ensure equipment uptime, preventive maintenance, and operational readiness
2. Financial & Performance Management
- Own P&L performance across multiple locations
- Drive profitability through:
- Labor control (target ~20%)
- Food & paper cost control (target ~30%)
- Waste reduction and inventory accuracy
- Analyze weekly sales, labor, and cost reports
- Implement action plans to improve underperforming locations
- Manage budgets, forecasts, and weekly performance reviews with store managers
3. People Leadership & Staffing
- Recruit, train, develop, and retain Store Managers, Assistant Managers, and Shift Leaders
- Build strong leadership pipelines and succession plans
- Set performance expectations and conduct evaluations
- Coach managers on scheduling, labor efficiency, and team engagement
- Enforce company policies consistently and professionally
- Address performance issues, disciplinary actions, and terminations as needed
4. Training & Development
- Ensure all team members complete required Tim Hortons training modules and certifications
- Coach managers on:
- Operational execution
- Guest recovery
- Food safety & sanitation
- Lead retraining initiatives when standards or service fall below expectations
- Develop leadership capabilities across all levels
5. Guest Experience & Community Presence
- Ensure every location delivers a consistent, friendly, and fast guest experience
- Handle escalated guest concerns professionally and promptly
- Monitor and improve customer feedback, online reviews, and mystery shop results
- Support local marketing and community engagement initiatives
6. Compliance & Risk Management
- Ensure compliance with:
- Health department regulations
- Food safety standards
- Labor laws and company policies
- Maintain accurate documentation and audit readiness
- Ensure safe work environment across all locations
Key Performance Indicators (KPIs)
- Sales growth and same-store performance
- Labor cost % and food cost %
- Store cleanliness and audit scores
- Guest satisfaction and online ratings
- Manager retention and team engagement
- Training completion rates
- Operational consistency across units
Qualifications & Experience
- 5+ years of restaurant management experience
- 2+ years managing multiple restaurant locations (QSR preferred)
- Strong understanding of P&L, labor management, and food cost control
- Experience with Tim Hortons or similar QSR brand preferred
- Proven ability to lead, coach, and develop management teams
- Strong organizational, communication, and problem-solving skills
- Ability to travel between locations as needed
- Flexible schedule including early mornings, evenings, weekends, and holidays
Core Competencies
- Multi-unit operational leadership
- Financial acumen
- People development
- Accountability & execution
- Brand standards enforcement
- Decision-making under pressure
- Guest-first mindset
Compensation & Benefits
- Competitive base salary
- Performance-based bonus tied to:
- Sales growth
- Labor & food cost targets
- Audit scores
- Guest satisfaction
- Growth and advancement opportunities within the organization
REQUIREMENTS
Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.
About Tim Horton
Sourced by ZipRecruiter
Industry
Internet and it
Company size
51 - 200 Employees
Headquarters location
Buffalo, NY, US