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Tier Three Engineer Jobs in Seattle, WA (NOW HIRING)

At least 5+ years of experience as a Technical Support Engineer (Tier-2/Tier-3) or in a similar role within a SaaS, public safety, or mission-critical environment, with a demonstrated ability to ...

At least 5+ years of experience as a Technical Support Engineer (Tier-2/Tier-3) or in a similar role within a SaaS, public safety, or mission-critical environment, with a demonstrated ability to ...

We are seeking a high-caliber Staff Client Systems Engineer to own, integrate, and optimize our ... Tier-3 Escalation & Mentorship * Act as the ultimate technical escalation point for complex ...

... Tier 3 escalation point for complex hardware, software, network, and security issues that Level 1 ... Partner with engineering and business leadership to translate infrastructure needs into scalable ...

IT Support Associate III

Redmond, WA · On-site

$46.98 - $51.52/hr

... Tier 3 escalation point for complex hardware, software, network, and security issues that Level 1 ... Partner with engineering and business leadership to translate infrastructure needs into scalable ...

Staff Hardware Engineer

Seattle, WA · On-site

$191K - $239K/yr

Act as Tier 3 escalation on-call for triage, investigation, and resolution of system hardware ... Technical Degree (BS Computer Science/Engineering) or equivalent practical experience * Strong ...

Senior Full-Stack Software Engineer Role Overview We are seeking a Senior Full-Stack Software ... You will be responsible for the full lifecycle of high-scale, n-tier applications-from initial ...

The Network Engineer is responsible for maintaining, building, and operating Costco Travel's global ... Handles Tier 3 support and escalations for troubleshooting of network infrastructure. Collaborates ...

The Network Engineer is responsible for maintaining, building, and operating Costco Travel's global ... Handles Tier 3 support and escalations for troubleshooting of network infrastructure. Collaborates ...

... Tier 3 support and escalations for troubleshooting of network infrastructure. • Collaborates with the Infrastructure Architects to implement networks that comply with security and compliance ...

Showing results 41-60

Tier Three Engineer information

What is the difference between Tier Three Engineer vs Tier Two Engineer?

AspectTier Three EngineerTier Two Engineer
CertificationsAdvanced certifications (e.g., Cisco CCNP, CompTIA Network+)Entry to mid-level certifications (e.g., Cisco CCNA, CompTIA A+)
Work EnvironmentComplex troubleshooting, system design, and advanced supportRoutine maintenance, basic troubleshooting, and user support
Employer & Industry UsageIT service providers, large enterprises, network infrastructureSmall to medium businesses, internal IT teams
Search & Comparison IntentUnderstanding advanced support roles, career progressionBasic support roles, entry-level positions

In summary, a Tier Three Engineer handles more complex issues, requires advanced certifications, and works in larger, more technical environments compared to a Tier Two Engineer, who focuses on routine support and basic troubleshooting.

What is a Tier Three Engineer?

A Tier Three Engineer is a senior technical support or network engineer responsible for resolving complex issues that Tier One and Tier Two support cannot handle. They often troubleshoot advanced hardware, software, or network problems, and may work with specialized tools and certifications such as Cisco or Microsoft to ensure system stability and performance.

What job categories do people searching Tier Three Engineer jobs in Seattle, WA look for?

The top searched job categories for Tier Three Engineer jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Tier Three Engineer jobs?

Cities near Seattle, WA with the most Tier Three Engineer job openings:

Infographic showing various Tier Three Engineer job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Senior Site Reliability Engineering- CTJ- Secret (Cleared Enviro with Security Clearance

Microsoft Corporation

Redmond, WA • On-site

$63.75 - $84.75/hr

Other

Re-posted 6 days ago


Microsoft rating

8.5

Company rating: 8.5 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

80th of 247 rated software companies


Job description

Overview Microsoft Substrate is the foundational cloud platform that powers many of Microsoft's most critical services including Exchange Online and M365 Copilot, providing shared infrastructure, identity, messaging, storage, and service-to-service capabilities used across Microsoft 365 and related cloud offerings. Substrate services operate at global scale and are designed to deliver high availability, reliability, and security for some of the world's most demanding workloads. As a Senior Site Reliability Engineer, you will lead reliability improvements across multiple services or components, solving complex, cross-cutting operational problems. You are recognized as a subject matter expert in your area and lead by example through strong technical judgment, ownership, and accountability. You will influence service architecture, define reliability strategies, mentor other SREs, and drive meaningful reductions in incidents, toil, and operational risk-particularly for services operating in regulated, sovereign, or compliance-sensitive environments. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Responsibilities Ensure 24x7 Service Reliability: Act as a Designated Responsible Individual (DRI) in an on-call rotation, leading incident response and resolution to maintain uptime and performance for Microsoft's most critical services. Support and Automate Deployments: Execute and improve manual operations and deployments for our products, while designing automation to scale and streamline those processes across environments. Build Scalable Systems: Develop automation for monitoring, alerting, debugging, and deployment to reduce manual effort and accelerate safe, reliable delivery. Drive Compliance and Security: Ensure systems meet Microsoft's standards for security, privacy, and accessibility, especially when onboarding new technologies. Lead Post-Incident Learning: Conduct postmortems, share insights, and implement solutions that prevent recurrence-fostering a culture of learning and continuous improvement. Collaborate Across Teams: Partner with engineering and product teams to align reliability goals with customer needs and deliver seamless user experiences. Stay Ahead Technically: Continuously invest in your technical growth to improve system availability, observability, and performance at scale. Qualifications Required Qualifications: * Master's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration
* OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical experience in software engineering, network engineering, or systems administration
* OR equivalent experience. Other Requirements: Security Clearance Requirements Candidates must be able to meet Microsoft, customer and/or government security screening requirements required for this role. These requirements include, but are not limited to, the following specialized security screenings: This role requires access to Microsoft Government cloud environments, including GCC Moderate (GCCM), GCC High (GCCH), and Department of Defense (DoD) environments. As a result, the successful candidate must be able to obtain and maintain the appropriate background investigations and customer screenings required for access to these environments. * For access to GCCH and DoD environments, this role requires the ability to obtain and maintain a favorably adjudicated Tier 3 (T3) background investigation.
* For access to GCCM environments, this role requires the ability to meet Criminal Justice Information Services (CJIS) eligibility requirements.
For manager-level roles, a Tier 5 (T5) background investigation is preferred, as certain approval authorities and operational responsibilities require this level of screening. Candidates may be considered without currently holding these background investigations, provided they are eligible for and able to successfully obtain them. Candidates may begin work while required background investigations are in progress; however, failure to obtain or maintain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination. In addition, this position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Preferred Qualifications: * Doctorate Degree in Computer Science, Information Technology, or related field AND 3+ years technical experience in software engineering, network engineering, or systems administration
* OR Master's Degree in Computer Science, Information Technology, or related field AND 6+ years technical experience in software engineering, network engineering, or systems administration OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 8+ years technical experience in software engineering, network engineering, or systems administration
* OR equivalent experience. * 3+ years technical experience working with large-scale cloud or distributed systems. Site Reliability Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

What Microsoft employees say

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About Microsoft

Sourced by ZipRecruiter

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Redmond, WA, US

Year founded

1975

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