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Tier One Security Jobs in Florida (NOW HIRING)

i-Tech Support

Helpdesk Technician Level 3

Ocoee, FL

$17.50 - $23.75/hr

Resolve the most complex technical issues and advanced tickets escalated from Tier 1 and Tier 2 support, spanning networking, firewalls, VoIP, security, BDR, cloud, and server/virtualization ...

i-Tech Support

Helpdesk Technician Level 3

Ocoee, FL · On-site

$17.50 - $23.75/hr

Resolve the most complex technical issues and advanced tickets escalated from Tier 1 and Tier 2 support, spanning networking, firewalls, VoIP, security, BDR, cloud, and server/virtualization ...

SG2 Recruiting

GCCS-J Systems Administrator T1

Tampa, FL · On-site

$85K - $120K/yr

... security groups. * Support users with workstation connectivity and GCCS-J client issues. Troubleshooting & Remote Support * Provide Tier 1 workstation and network troubleshooting. * Guide users ...

i-Tech Support, Inc.

Helpdesk Technician Level 2

Orlando, FL · On-site

$18.75 - $25.25/hr

The role involves collaboration with Tier 1 support and other IT teams to ensure effective incident ... security. • Familiarity with multiple operating systems, such as Windows, Linux, and MacOS. • ...

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Showing results 21-40

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Tier One Security information

See Florida salary details

$10

$19

$30

How much do tier one security jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for tier one security in Florida is $19.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $22.84 per hour, depending on experience, location, and employer.

What is a tier one security?

Tier One Security jobs generally refer to entry-level positions in the security field, responsible for basic monitoring, access control, and incident reporting. These roles are often the first point of contact for security-related issues and may involve patrolling premises, checking identification, and responding to alarms. Tier One Security personnel are crucial for maintaining the safety and security of facilities, ensuring that only authorized individuals access certain areas, and providing support during emergencies. These jobs usually require strong observation skills, good communication, and the ability to follow established procedures.

What skills and qualifications are needed to thrive as a tier one security professional?

To thrive as a Tier One Security professional, you need a strong background in physical security, risk assessment, and surveillance, often backed by relevant law enforcement or military experience and security certifications. Familiarity with access control systems, CCTV monitoring, emergency response protocols, and incident reporting tools is typically required. Exceptional situational awareness, communication skills, and the ability to remain calm under pressure are essential soft skills. These competencies ensure the safety of people and property while enabling quick, effective responses to potential threats.

What are common challenges faced by tier one security professionals, and how can they be overcome?

Tier One Security professionals often face the challenge of responding rapidly to a high volume of security alerts while accurately distinguishing between real threats and false positives. This can be stressful, especially in organizations with complex IT environments. To overcome these challenges, it's important to develop strong analytical skills, stay current with the latest threat intelligence, and collaborate closely with other IT and security team members. Many organizations also provide ongoing training and encourage the use of automated tools to streamline incident detection and response.

What is the difference between Tier One Security vs Security Guard?

AspectTier One SecuritySecurity Guard
CredentialsSecurity license, specialized training, possibly firearms certificationBasic security license, general training
Work EnvironmentHigh-profile events, corporate facilities, government buildingsRetail stores, residential complexes, small businesses
Employer & Industry UsageSecurity firms, corporate clients, government agenciesRetail chains, private property owners, small businesses

Tier One Security professionals typically have advanced credentials and work in high-profile or sensitive environments, whereas Security Guards often hold basic licenses and serve in more general settings. The roles differ mainly in scope, training, and the complexity of security tasks performed.

What are popular job titles related to Tier One Security jobs in Florida?

For Tier One Security jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Tier One Security jobs in Florida look for?

The top searched job categories for Tier One Security jobs in Florida are:

Tier One Security jobs near you
Infographic showing various Tier One Security job openings in Florida as of August 2026, with employment types broken down into 73% Full Time, and 27% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,365 per year, or $19.9 per hour.

IT Help Desk Tier 1 - Bilingual

DEX Imaging

Jacksonville, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

DEX Imaging rating

4.9

Company rating: 4.9 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

630th of 740 rated retailers

Job description

Dex Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. Vendor agnostic providing the best document handling solutions in the industry with no dependency on a single manufacturer. Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices.

We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX’s Managed IT Services. They respond to incoming requests for IT support and resolve network, hardware and software issues with computers. They also perform technical maintenance and software installations and updates.
Duties and Responsibilities

  • Serving as the first point of contact for customers seeking technical assistance over the phone or email.
  • Performing remote troubleshooting through diagnostic techniques and pertinent questions
  • Follow up on outstanding requests and ensure timely resolution
  • Create accounts and configure hardware as part of on-boarding process.
  • Support audio and video equipment in conference rooms.
  • Manage and monitor internal assets to ensure accurate inventory recordsTrack, route, and escalate unresolved issues to Service Manager.
  • Deliver hardware support including replacing SSDs/HDDs, adding RAM, identifying and replacing damaged equipment.
  • Client PC connectivity - ethernet, TCP/IP and VPN.

Experience and Qualifications

  • Bilingual in English and Spanish preferred
  • High School diploma required, technical school or 2 plus years of IT helpdesk experience
  • CompTIA A+ Certification or equivalent experience preferred.
  • Knowledge of Windows 7, Mac OS X, Google Collaboration Apps and Office 365.
  • Knowledge of Mac and PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS,Android).
  • Strong customer service and troubleshooting skills.
  • Ability to communicate technical information, both verbal and written, to a wide range of end- users.
  • Good understanding of computer systems, mobile devices, and other tech products.
  • Ability to diagnose and resolve basic technical issues.
  • Experience with desktop security products.

Dex Benefits

  • After 90 days, accrue paid time off
  • After 60 days, eligible for 401K, health benefits (Medical, Dental, Vision & Life)
  • Paid holidays

What DEX Imaging employees say

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