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Tier Audio Visual Support Technician Jobs (NOW HIRING)

Ursus

AV Support Technician

San Francisco, CA · On-site

Audio Visual Support Technician Location: San Francisco, CA Duration: 6 month contract to hire About Us: Ursus is a minority owned business designed and built to deliver a better staffing experience ...

AT Hospitality

Audio Visual Technician

Cincinnati, OH

$20 - $22/hr

The A/V Technician supports corporate meetings, conferences, concerts, social events, podcasts, festivals, and special productions throughout Madison Square and affiliated M2Media venues. Job ...

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Tier Audio Visual Support Technician information

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$14

$25

$37

How much do tier audio visual support technician jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for tier audio visual support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What is a Tier Audio Visual Support Technician?

A Tier Audio Visual (AV) Support Technician is a technical professional who provides support and troubleshooting for audio and visual equipment, such as projectors, microphones, conferencing systems, and display screens. They handle setup, maintenance, and repair of AV systems in environments like offices, schools, or event spaces. The 'Tier' designation typically refers to the level of support, with higher tiers addressing more complex issues. These technicians often work directly with end-users to resolve technical problems and ensure smooth operation of AV technology. Their role is essential for facilitating meetings, presentations, and events that depend on reliable AV systems.

What are the key skills and qualifications needed to thrive as a Tier Audio Visual Support Technician?

To thrive as a Tier Audio Visual Support Technician, you need strong troubleshooting skills, knowledge of AV systems, and experience with hardware and software integration, often supported by a relevant technical certification or degree. Familiarity with AV control platforms (like Crestron or Extron), video conferencing tools, and ticketing systems is typically required. Excellent customer service, clear communication, and the ability to remain calm under pressure are crucial soft skills for this role. These skills ensure timely and effective resolution of technical issues, minimize downtime during events or meetings, and maintain a high level of client satisfaction.

What are some of the most common challenges faced by a Tier Audio Visual Support Technician, and how can they be effectively addressed?

Tier Audio Visual Support Technicians often encounter challenges such as troubleshooting complex AV system issues under tight time constraints, managing multiple support requests simultaneously, and adapting to rapidly evolving technology. Effective communication with end-users and team members is crucial, as is staying up to date with the latest AV hardware and software. Proactively developing strong problem-solving skills and maintaining thorough documentation of recurring issues can greatly help in efficiently resolving technical problems and improving overall service quality.

What are popular job titles related to Tier Audio Visual Support Technician jobs?

For Tier Audio Visual Support Technician jobs, the most frequently searched job titles are:

Audio Visual (A/V) Systems Engineer

Lake Saint Louis, MO • On-site

The Chronicle Of Higher Education, Inc.
Newspaper Publishers • 201 - 500 employees
Learn more about The Chronicle Of Higher Education, Inc.external

Other

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

POSITION SUMMARY

The Audio Visual (A/V) Systems Engineer will lead the design, development, and installation of A/V technology hardware, peripherals, and system installations located in classrooms, conference rooms, offices, event spaces, theaters, and digital signage for the College. This position will consult and collaborate with campus stakeholders, vendors, architects, electrical and carpentry trades, and internal IT departments. Provide A/V event and classroom support, media duplication, light duty event videography for internal events and assist with computer support when needed. Develop and maintain expertise in A/V system configuration and programming and stay up to date on the latest trends and best practices in the A/V industry.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Provide advanced technical expertise; develop, design, document, and commission installations of AV technology and systems to include AV control, digital signal processing, and wireless presentation to assure the AV technology needs of the College are met. Work with Academic Deans and Directors and IT leadership to plan all A/V enhancements to classrooms and meeting rooms on campus.
  • Design, implement, and manage assisted listening systems to ensure the College's AV environment meets the accessibility, compliance, and risk standards.
  • Plan ongoing enhancements and make recommendations concerning functionality, system requirements, and capabilities of the physical and virtual AV technology infrastructure and systems at the institution. Make purchase recommendations to the Director of Technology Support for A/V systems and equipment.
  • Develop and review Statement of Work and Bill of Material specifications for each initiative.
  • Serve as a liaison with AV hardware and software vendors and service providers; obtain technical specifications and knowledge of technological changes relevant to the College's AV systems; analyze and make recommendation regarding AV systems, technologies, architectures, designs, and products.
  • Provide system administration for the enterprise AV technology management systems supported by Information Technology. Troubleshoot network and digital AV technologies and work collaboratively with internal Information Technology teams to assure AV systems meet design, security, safety, and system standards. Make minor programming updates and changes to A/V control systems.
  • Coordinate all A/V activities on SCC campuses. Work with master calendar scheduling coordinator to ensure coverage for all A/V activities. Set up and operate A/V equipment such as video cameras, sound reinforcement equipment, control systems, computers, and visual display systems. Work with the IT Director of Technology Support to manage workflow and staffing for A/V support needs. Oversee video recording and live streaming of internal campus events and activities.
  • Prepare strategic plans for A/V technology replacements and additional A/V classrooms on SCC campuses.
  • Provide training to the Technology Support department for all A/V related requests. Provide A/V system usage instruction for faculty and staff.
  • Assist with the operation and maintenance of technology classrooms as needed.
  • Provide Tier II Technical Support, as needed.
QUALIFICATIONS
  • Bachelor's degree preferred with a minimum of 3 years' technical hands‑on experience with audio‑visual system design, technical support, and integration or equivalent combination of education and experience.
  • Experience working with vendors to specify, purchase, and implement A/V systems and equipment.
  • Experience working and configuring Crestron/Extron systems. Experience coordinating schedules and project management experience.
  • AV system design for classrooms and event spaces.

Will be subject to a criminal background check and may require fingerprint participation.

St Charles Community College is an Equal Opportunity Employer

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