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Tier 3 Process Assistant Jobs in Rancho Cucamonga, CA

Eldorado CA

IT Systems Administrator

Riverside, CA · On-site

$110K - $130K/yr

... model assembly process. Each vehicle is produced in our purpose-built facility in Riverside ... Provide Tier 1, Tier 2, and Tier 3 technical support for employees across the organization.

Van Essen Apeldoorn

Resident Engineer

Ontario, CA · On-site

$90 - $130/hr

Oversee fault management processes, including ticket triage, prioritization, and tracking ... Escalate complex incidents to Tier 2 and Tier 3 support teams as required. * Coordinate and manage ...

VC3

Onsite Systems Analyst II

Rancho Cucamonga, CA · On-site

... tier technical team members to assist with escalations that stretch beyond the tier 1 and/or tier 2 ... process · Maintain accurate and real time timesheets, record complete and accurate notes of ...

GP Craft Inc

Be Seen First

B2B Sales Representative - PPE Wholesale

Baldwin Park, CA · On-site

$22 - $32/hr (+ commission)

Tier 3: $32/hr (at $55,000+ net monthly sales) * New hires start at Tier 1 during the initial ramp ... We serve B2B clients across healthcare, dental offices, food processing, hospitality, farming, and ...

New

Shield

Service Desk Manager - Tier II

Anaheim, CA · On-site +1

$93K - $108K/yr

Service Desk Manager - Tier II Department: Managed Services Employment Type: Full Time Location ... processes, documentation, and client satisfaction. Skills, Knowledge & Expertise * 3+ years in an ...

LERETA, LLC

Senior Data Engineer

Pomona, CA · On-site

$114K - $140K/yr

Provides Tier 2 / Tier 3 production support for data integration and reporting platforms ... Identifies obsolete fact tables, unused reports, and redundant processes to streamline the data ...

unicare

Back Office - Medical Assistant I

Corona, CA

$19 - $24/hr

Manage scheduling, maintain patient records, and handle billing and insurance processing. * Assist ... One (1) to three (3) years Behavioral Health Experience preferred. Knowledge, Skills, and Abilities

unicare

Back Office - Medical Assistant I

Corona, CA · On-site

$19 - $24/hr

Manage scheduling, maintain patient records, and handle billing and insurance processing. * Assist ... One (1) to three (3) years Behavioral Health Experience preferred. Knowledge, Skills, and Abilities

Lereta

Senior Data Engineer

Pomona, CA · On-site

$114K - $140K/yr

Provides Tier 2 / Tier 3 production support for data integration and reporting platforms ... Identifies obsolete fact tables, unused reports, and redundant processes to streamline the data ...

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Tier 3 Process Assistant information

See Rancho Cucamonga, CA salary details

$14

$26

$49

How much do tier 3 process assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for tier 3 process assistant in Rancho Cucamonga, CA is $26.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $30.19 per hour, depending on experience, location, and employer.

What is a Tier 3 Process Assistant?

Tier 3 Process Assistants are experienced employees who support operations by handling advanced process issues, training new associates, and ensuring that workflows run smoothly. They often act as a bridge between associates and managers, troubleshooting problems and escalating complex situations as needed. Their responsibilities typically include monitoring productivity, providing process improvements, and ensuring adherence to company policies and safety standards. This role requires strong leadership, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Tier 3 Process Assistant?

To thrive as a Tier 3 Process Assistant, you need strong organizational skills, attention to detail, and a solid understanding of warehouse or logistics operations, often supported by experience or relevant training. Familiarity with warehouse management systems (WMS), inventory tracking tools, and data entry software is typically required. Exceptional problem-solving abilities, leadership, and effective communication set outstanding candidates apart in this role. These skills and qualities are crucial for ensuring efficient processes, accurate order fulfillment, and smooth team coordination in high-volume operational environments.

How does a Tier 3 Process Assistant typically collaborate with other teams to resolve complex operational issues?

Tier 3 Process Assistants often serve as escalation points for operational problems that frontline teams cannot resolve. They work closely with supervisors, quality assurance, and technical support teams to identify root causes and implement process improvements. Regular communication and cross-functional meetings are essential for sharing insights and ensuring alignment on solutions. This collaborative approach helps maintain workflow efficiency and supports continuous improvement within the organization.

What is the difference between Tier 3 Process Assistant vs Tier 2 Process Assistant?

AspectTier 3 Process AssistantTier 2 Process Assistant
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; some experience preferred
Work EnvironmentManufacturing or production facilities, often in warehousesManufacturing or production facilities, often in warehouses
Employer UsageCommonly used in large manufacturing plants and distribution centersUsed in similar settings, often as a stepping stone to higher roles

Both roles involve supporting production processes, but Tier 3 Process Assistants typically have more responsibilities and require more experience. They often serve as team leads or coordinators within manufacturing environments, whereas Tier 2 Process Assistants focus on assisting with daily operations under supervision.

What job categories do people searching Tier 3 Process Assistant jobs in Rancho Cucamonga, CA look for?

The top searched job categories for Tier 3 Process Assistant jobs in Rancho Cucamonga, CA are:

What cities near Rancho Cucamonga, CA are hiring for Tier 3 Process Assistant jobs?

Cities near Rancho Cucamonga, CA with the most Tier 3 Process Assistant job openings:

Tier 3 Process Assistant jobs near you
Infographic showing various Tier 3 Process Assistant job openings in Rancho Cucamonga, CA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 2% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $54,148 per year, or $26 per hour.

Tier III Support Technician

Quinn Company CAT

Whittier, CA • On-site

$29.10 - $35/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Quinn Company rating

6.8

Company rating: 6.8 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

131st of 178 rated vehicle equipment hire

Job description

Location: City of Industry, CA

Pay Range: $29.00 – $34.44 per hour

Fully onsite 

Key Responsibilities

  • Support endpoint management using Microsoft Intune and Windows Autopilot
  • Provide advanced support for hardware, software, and network-related issues across multiple locations
  • Install, configure, deploy, and troubleshoot PCs, mobile devices, and telecom systems
  • Manage users and devices in a hybrid Active Directory / Microsoft 365 environment
  • Analyze data and system logs to identify issues and trends; generate reports for leadership
  • Assist with application deployment, scripting (PowerShell/batch), and automation efforts
  • Support and triage IT tickets, providing Tier III level support when needed
  • Maintain documentation, SOPs, and knowledge base articles
  • Partner with leadership to identify recurring issues and improve workflows
  • Serve as an IT point of contact at assigned locations and provide onsite support as needed
  • Participate in IT infrastructure and network-related projects
  • AI knowledge and experience 

Additional Requirements

  • Must be open to travel (approximately 20–30%), including occasional overnight travel
  • Ability to work independently with minimal supervision

Preferred

  • Microsoft certifications (e.g., MD-102, MS-900, AZ-900) or equivalent experience
  • Bachelor’s degree in Information Technology or related field

Physical Requirements

  • Ability to lift up to 50 lbs. occasionally
  • Ability to sit, stand, walk, and perform physical activities as needed in support roles

Why Quinn Company?

Join a team that values innovation, teamwork, and customer service while working with cutting-edge Microsoft technologies. At Quinn, you’ll play a vital role in supporting operations across multiple locations and helping drive continuous improvement in IT services.

Apply today to join a team focused on innovation, service, and continuous improvement.

Company Description

Quinn Company is a Caterpillar dealership founded in 1919. The company sells, services, and rents a full line of new and used construction, agricultural, and material handling equipment, diesel and natural gas engines.

As a Caterpillar Dealership, Quinn Company enjoys a unique ability to be a nimble company with entrepreneurial spirit and leverage the global reach and support of a Fortune 50 company... local and global at the same time.

Quinn Company ranks among the top performing Caterpillar Dealers in the world. This competitive, performance based drive is the foundation of the company’s culture.

www.quinncompany.com

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