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Tier 3 Process Assistant Jobs in Rhode Island (NOW HIRING)

Document issues, solutions, and recurring problems to improve knowledge sharing and process efficiency. * Monitor performance metrics and escalate Tier 3 issues as necessary. * Collaborate with ...

Document issues, solutions, and recurring problems to improve knowledge sharing and process efficiency. * Monitor performance metrics and escalate Tier 3 issues as necessary. * Collaborate with ...

General Clerk III

Providence, RI · On-site

$17.75 - $22.25/hr

... enrollment process, and other relevant material to expeditiously assist the general public and ... Active Tier 4 Public Trust, or the ability to obtain and maintain one. * High school diploma or a ...

... Tier 3 - N/A Tier 5 - N/A At this time, we are not considering candidates for this role who are ... our hiring process. We use artificial intelligence (AI) tools to assist in the screening ...

New

Own the full three-stage validation lifecycle: Process Design, Process Qualification, and Continued ... plug assist timing, and cycle times. * Lead equipment qualification (IQ/OQ) for supporting ...

Own the full three-stage validation lifecycle: Process Design, Process Qualification, and Continued ... plug assist timing, and cycle times. * Lead equipment qualification (IQ/OQ) for supporting ...

Own the full three-stage validation lifecycle: Process Design, Process Qualification, and Continued ... plug assist timing, and cycle times. * Lead equipment qualification (IQ/OQ) for supporting ...

The role concentrates on Tier 2 and Tier 3 software -- the broad, long-tail estate of ISV and OEM ... Be able to clearly communicate commercial and process-oriented information to Customer Success ...

The role concentrates on Tier 2 and Tier 3 software -- the broad, long-tail estate of ISV and OEM ... Be able to clearly communicate commercial and process-oriented information to Customer Success ...

The role concentrates on Tier 2 and Tier 3 software -- the broad, long-tail estate of ISV and OEM ... Be able to clearly communicate commercial and process-oriented information to Customer Success ...

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Tier 3 Process Assistant information

What is the difference between Tier 3 Process Assistant vs Tier 2 Process Assistant?

AspectTier 3 Process AssistantTier 2 Process Assistant
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; some experience preferred
Work EnvironmentManufacturing or production facilities, often in warehousesManufacturing or production facilities, often in warehouses
Employer UsageCommonly used in large manufacturing plants and distribution centersUsed in similar settings, often as a stepping stone to higher roles

Both roles involve supporting production processes, but Tier 3 Process Assistants typically have more responsibilities and require more experience. They often serve as team leads or coordinators within manufacturing environments, whereas Tier 2 Process Assistants focus on assisting with daily operations under supervision.

What is a Tier 3 Process Assistant?

Tier 3 Process Assistants are experienced employees who support operations by handling advanced process issues, training new associates, and ensuring that workflows run smoothly. They often act as a bridge between associates and managers, troubleshooting problems and escalating complex situations as needed. Their responsibilities typically include monitoring productivity, providing process improvements, and ensuring adherence to company policies and safety standards. This role requires strong leadership, communication, and problem-solving skills.

How does a Tier 3 Process Assistant typically collaborate with other teams to resolve complex operational issues?

Tier 3 Process Assistants often serve as escalation points for operational problems that frontline teams cannot resolve. They work closely with supervisors, quality assurance, and technical support teams to identify root causes and implement process improvements. Regular communication and cross-functional meetings are essential for sharing insights and ensuring alignment on solutions. This collaborative approach helps maintain workflow efficiency and supports continuous improvement within the organization.

What are the key skills and qualifications needed to thrive as a Tier 3 Process Assistant?

To thrive as a Tier 3 Process Assistant, you need strong organizational skills, attention to detail, and a solid understanding of warehouse or logistics operations, often supported by experience or relevant training. Familiarity with warehouse management systems (WMS), inventory tracking tools, and data entry software is typically required. Exceptional problem-solving abilities, leadership, and effective communication set outstanding candidates apart in this role. These skills and qualities are crucial for ensuring efficient processes, accurate order fulfillment, and smooth team coordination in high-volume operational environments.

What job categories do people searching Tier 3 Process Assistant jobs in Rhode Island look for?

The top searched job categories for Tier 3 Process Assistant jobs in Rhode Island are:

What cities in Rhode Island are hiring for Tier 3 Process Assistant jobs?

Cities in Rhode Island with the most Tier 3 Process Assistant job openings:

Infographic showing various Tier 3 Process Assistant job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Site Systems Administrator (Tier 1-2)

G2IT

Newport, RI • On-site

Full-time

Re-posted 4 days ago


Job description

Position Overview

G2IT is seeking a Site Systems Administrator to provide Tier 1-2 technical support and system administration for mission-critical training and operational environments. This role supports a combination of traditional desktops, zero clients, and thin clients, along with Windows Server 2019 systems, ensuring operational readiness and compliance in SIPR and NIPR environments. The administrator will collaborate with end users, IT staff, and mission stakeholders to resolve issues, manage accounts, and maintain infrastructure availability.

Key Responsibilities

  • Provide on-site Tier 1-2 support for end users, including desktops, zero clients, and thin clients.
  • Administer and maintain Active Directory (user accounts, groups, policies, and permissions).
  • Perform routine system maintenance: patching, updates, break/fix, backup/recovery, and asset management.
  • Manage and monitor Windows Server 2019 systems in support of enterprise operations.
  • Support SIPR and NIPR environments, ensuring compliance with DoD cybersecurity and IA requirements.
  • Document issues, solutions, and recurring problems to improve knowledge sharing and process efficiency.
  • Monitor performance metrics and escalate Tier 3 issues as necessary.
  • Collaborate with security teams to ensure systems comply with STIGs, DISA checklists, and other DoD security controls.
  • Support end users with connectivity, login issues, account access, and system troubleshooting.
  • Participate in audits, inspections, and security readiness events.

Qualifications

Required:

  • Active or Interim Secret clearance.
  • HS diploma or equivalent; Associate or Bachelor's degree preferred.
  • CompTIA Security+ CE or equivalent DoD 8570 IAT II certification.
  • Minimum of 3 years of IT experience in system or network administration.
  • Experience supporting Windows 11 desktops and Windows Server 2019.
  • Hands-on experience with Active Directory and Group Policy management.
  • Familiarity with SIPR/NIPR networks or other classified environments.

Preferred:

  • Experience supporting thin client/zero client technologies (VMware Horizon, Citrix, or equivalent).
  • Knowledge of DoD cybersecurity frameworks, STIG compliance, and vulnerability management.
  • ITIL v4 Foundation or equivalent service management experience.
  • Strong troubleshooting and customer service skills in mission-critical environments.

Work Environment

  • On-site at a secured government installation in Newport, RI.
  • Work performed in SIPR and NIPR environments; remote work is not authorized.
  • Standard duty hours with potential for surge or after-hours support during exercises or mission event

Annual Salary $55,000k-65,000k, depending on experience