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Tier 3 Process Assistant Jobs in Georgia (NOW HIRING)

CNR Technologies

Helpdesk Engineer

Woodstock, GA · On-site

$20K - $35K/yr

As a Tier 1 Engineer, you'll provide first-line technical support, assist clients with common IT ... processes * Escalate advanced issues to Tier 2/Tier 3 engineers when needed Skills & Requirements

IQVIA

Product Support Technical Advisor II

Marietta, GA · Hybrid

$57K - $142K/yr

... processing, and study execution. What You'll Be Doing: * Provide Tier-3 support for complex, business-critical incidents across production and non-production environments * Lead resolution of high ...

Vertex Education

Instructional Coach

Alamo, GA · On-site

... Tier II and Tier III students. * Outside of the school day hours, meet with building principal to discuss the coaching process, the needs of the assigned teachers, and other related matters.

IQVIA

Product Support Technical Advisor II

Marietta, GA · Hybrid

$57K - $142K/yr

... processing, and study execution. What You'll Be Doing: * Provide Tier-3 support for complex, business-critical incidents across production and non-production environments * Lead resolution of high ...

Mistras Group

ETCH Processor

Ellabell, GA · On-site

... assist the Etch Class 2 or 3 Inspector with inspection and test results of material upon completion of the process. MAJOR RESPONSIBILITIES/ACTIVITIES: * All ETCH department employees shall be trained ...

Mistras

ETCH Processor

GA · On-site

... assist the Etch Class 2 or 3 Inspector with inspection and test results of material upon completion of the process. MAJOR RESPONSIBILITIES/ACTIVITIES: * All ETCH department employees shall be trained ...

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All JobsTier 3 Process JobsTier 3 Process Assistant JobsTier 3 Process Assistant Jobs in Georgia

Tier 3 Process Assistant information

What is the difference between Tier 3 Process Assistant vs Tier 2 Process Assistant?

AspectTier 3 Process AssistantTier 2 Process Assistant
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; some experience preferred
Work EnvironmentManufacturing or production facilities, often in warehousesManufacturing or production facilities, often in warehouses
Employer UsageCommonly used in large manufacturing plants and distribution centersUsed in similar settings, often as a stepping stone to higher roles

Both roles involve supporting production processes, but Tier 3 Process Assistants typically have more responsibilities and require more experience. They often serve as team leads or coordinators within manufacturing environments, whereas Tier 2 Process Assistants focus on assisting with daily operations under supervision.

What is a Tier 3 Process Assistant?

Tier 3 Process Assistants are experienced employees who support operations by handling advanced process issues, training new associates, and ensuring that workflows run smoothly. They often act as a bridge between associates and managers, troubleshooting problems and escalating complex situations as needed. Their responsibilities typically include monitoring productivity, providing process improvements, and ensuring adherence to company policies and safety standards. This role requires strong leadership, communication, and problem-solving skills.

How does a Tier 3 Process Assistant typically collaborate with other teams to resolve complex operational issues?

Tier 3 Process Assistants often serve as escalation points for operational problems that frontline teams cannot resolve. They work closely with supervisors, quality assurance, and technical support teams to identify root causes and implement process improvements. Regular communication and cross-functional meetings are essential for sharing insights and ensuring alignment on solutions. This collaborative approach helps maintain workflow efficiency and supports continuous improvement within the organization.

What are the key skills and qualifications needed to thrive as a Tier 3 Process Assistant?

To thrive as a Tier 3 Process Assistant, you need strong organizational skills, attention to detail, and a solid understanding of warehouse or logistics operations, often supported by experience or relevant training. Familiarity with warehouse management systems (WMS), inventory tracking tools, and data entry software is typically required. Exceptional problem-solving abilities, leadership, and effective communication set outstanding candidates apart in this role. These skills and qualities are crucial for ensuring efficient processes, accurate order fulfillment, and smooth team coordination in high-volume operational environments.
What are popular job titles related to Tier 3 Process Assistant jobs in Georgia? For Tier 3 Process Assistant jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Tier 3 Process Assistant jobs in Georgia look for? The top searched job categories for Tier 3 Process Assistant jobs in Georgia are:
What cities in Georgia are hiring for Tier 3 Process Assistant jobs? Cities in Georgia with the most Tier 3 Process Assistant job openings:
Tier 3 Process Assistant jobs near you
Infographic showing various Tier 3 Process Assistant job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Sr. SAP HCM Migration Consultant (Hands-On L3 Configuration)

ADP

Alpharetta, GA • On-site

$59.25 - $80.25/hr

Full-time

Re-posted 21 days ago

Job description

ADP ESI Migration Factory is hiring a Senior SAP Migration Consultant.

ADP is seeking a hands-on SAP HCM Consultant to support the GlobalView to RISE / S/4HANA migration program, one of the largest SAP Payroll transformations globally.

This role operates in a true Tier 3 / L3 capacity, requiring deep expertise in SAP HCM configuration, payroll, and production issue resolution.

This is not a coordination or ticket-routing role. You will be expected to:

  • Diagnose issues independently
  • Implement configuration fixes
  • Understand system behavior at a technical-functional level

If you cannot differentiate between configuration issues and ABAP defects, or lack hands-on SPRO experience, this role is not a fit.

What You'll Do

L3 Production Support (Core Focus)

  • Troubleshoot complex SAP HCM issues without escalation
  • Perform root cause analysis across:

o Payroll (when applicable)

o Personnel Admin

o Organizational Management

  • Analyze logs, tables, and system behavior to identify true system defects vs config gaps

Hands-On Configuration

  • Execute configuration in SPRO
  • Maintain and adjust:

o Infotypes

o Enterprise structure

o Payroll elements (if applicable)

  • Validate fixes through end-to-end system testing

Migration Execution (Factory Model)

  • Execute structured, repeatable migration tasks with precision
  • Perform:

o Data validation

o System checks

o Pre/post migration activities

  • Identify inconsistencies across environments and resolve them

ABAP Debugging & Technical Awareness (Required)

  • Ability to read and debug ABAP code to support issue analysis
  • Use debugging tools to:

o Trace payroll and HCM processing logic

o Identify whether issues are configuration or code-related

  • Partner with ABAP teams but do not rely on them for initial diagnosis

This is not a developer role, but candidates MUST be able to debug and analyze code.

Technical Analysis

  • Read/debug enough ABAP to:

o Identify whether issue is config vs code

  • Analyze:

o SAP Notes

o Support packs

o Enhancements

Collaboration

  • Work closely with:

o Functional teams

o Technical/ABAP teams

o Migration factory team

  • Communicate clearly with both technical and business stakeholders

Required Qualifications (Non-Negotiable)

  • 5+ years hands-on SAP HCM configuration
  • Proven experience in L3/Tier 3 support
  • Strong ability to:

o Perform root cause analysis independently

o Work in SPRO/customizing

  • Experience with:

o Payroll or adjacent HCM modules

  • Ability to:

o Differentiate config vs code issues

  • Ability to read and debug ABAP code to support issue analysis

Disqualifiers

  • L1/L2 support only (ticket triage, no configuration)
  • Cannot explain how issues are debugged step-by-step
  • No SPRO/config experience
  • Cannot distinguish ABAP vs functional issues
  • Resume-driven knowledge without real examples
  • No experience with ABAP debugging or code analysis
  • Cannot explain how to determine config vs ABAP issue
  • Over-reliance on technical teams

What We Will Test

  • SAP debugging approach
  • Configuration depth (SPRO)
  • Migration logic and validation thinking
  • Ownership of issue resolution

Our Interview Process

  • 1 Virtual Hiring Manager Interview 45 minutes duration
  • 1 Technical Interview w/Panel 60 minutes duration

What are you waiting for? Apply today!

Find out why people come to ADP and why they stay: https://youtu.be/ODb8lxBrxrY

(ADA version: https://youtu.be/IQjUCA8SOoA )

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About ADP

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We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

Social media

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