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Tier 2 Network Support Engineer Jobs in Rochester, NH

Provides support to the help desk by troubleshooting and escalating network-related problems ... QUALIFICATIONS: * 2 years' experience and is able to demonstrate high proficiency in Juniper, Palo ...

Direct experience supporting Tier I through Tier III software issues using tools like Zoom ... Familiarity with Microsoft SQL and Windows 11 Troubleshooting network connectivity issues Knowledge ...

Design, configure, and maintain Cisco network equipment, including routers, switches, and firewalls ... Participate in on-call rotations to provide 24/7 support for critical systems. * Develop and ...

Design, configure, and maintain Cisco network equipment, including routers, switches, and firewalls ... Participate in on-call rotations to provide 24/7 support for critical systems. * Develop and ...

Design, configure, and maintain Cisco network equipment, including routers, switches, and firewalls ... Participate in on-call rotations to provide 24/7 support for critical systems. * Develop and ...

Design, configure, and maintainCisco network equipment, including routers, switches, and firewalls ... Participate in on-call rotations to provide 24/7 support for critical systems. * Develop and ...

Support batch record execution, electronic work instructions, and material tracking performance ... network engineering. * 3+ years of experience administering Windows Server environments, Active ...

Support batch record execution, electronic work instructions, and material tracking performance ... network engineering. * 3+ years of experience administering Windows Server environments, Active ...

Albany Engineered Composites is a growing designer and manufacturer of advanced materials-based ... Responsible for Tier II end user support, conducting troubleshooting, documenting issue resolution ...

Showing results 41-60

Tier 2 Network Support Engineer information

See Rochester, NH salary details

$40.6K

$90.5K

$129.7K

How much do tier 2 network support engineer jobs pay per year?

As of Sep 13, 2026, the average yearly pay for tier 2 network support engineer in Rochester, NH is $90,507.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,900.00 and $111,600.00 per year, depending on experience, location, and employer.

What is the difference between Tier 2 Network Support Engineer vs Network Support Technician?

AspectTier 2 Network Support EngineerNetwork Support Technician
CertificationsCCNA, CompTIA Network+ often preferredCompTIA A+, Network+ typically sufficient
Work EnvironmentAdvanced troubleshooting, network design, and configurationBasic troubleshooting, hardware setup, and user support
ResponsibilitiesDiagnosing complex network issues, supporting Tier 1, implementing solutionsHandling routine network problems, installing hardware, assisting users

The main difference is that Tier 2 Network Support Engineers handle more complex network issues, require advanced certifications, and often work on network configurations. Network Support Technicians focus on routine support and hardware troubleshooting. The Engineer role involves higher technical skills and problem-solving responsibilities.

Network Administrator

Portsmouth, NH

Full-time

Re-posted 29 days ago


Job description

ESSENTIAL FUNCTIONS:

  • Installs and configures network hardware and software.
  • Monitors, maintains, repairs, and upgrades network infrastructure hardware and software.
  • Ensures the network provides a high degree of security for the organization and its users.
  • Performs routine configuration tasks such as VLAN changes, access-list updates, and basic firewall/VPN adjustments under guidance.
  • Monitors and responds to network and security alerts in a timely and efficient manner.
  • Resolves assigned tickets related to networking and connectivity issues in a timely manner.
  • Provides support to the help desk by troubleshooting and escalating network-related problems.
  • Participates in on-call rotation for off-hour support.
  • Researches, prices and implements new technologies to support the information technology program.
  • Assists team members, interdepartmental staff and clients in a professional and efficient manner.
  • Collaborates with IT team members to ensure reliable day-to-day network operations.
  • Performs other tasks as may be assigned by manager/supervisor.
  • Ability to maintain a consistent and regular attendance in accordance with an established schedule.              
  • Ability to work onsite/in-office and in accordance with CCS and department policies and procedures.

QUALIFICATIONS:

  • 2 years’ experience and is able to demonstrate high proficiency in Juniper, Palo Alto, and Cisco Operating Systems.
  • 2 years’ experience and has working knowledge of LAN/WAN design, configuration, implementation and maintenance.
  • 2 years’ experience of TCP/IP networking protocols, VPN configuration and implementation, including remote access and L2L.
  • 2 years’ experience with WAF technologies, web-filtering software and security modules
  • Working knowledge of design, implementation and maintenance of LANs and WANs.
  • Able to function in a highly organized manner while managing time and priorities effectively.
  • Must have a strong understanding of enterprise networks and how decisions or changes affect the enterprise network.
  • Must demonstrate practical problem solving and troubleshooting skills.
  • Knowledgeable of industry best practices.

EDUCATION REQUIREMENTS:

  • Bachelor’s Degree Preferred or Industry Recognized Security-Related Certification Combined with Experience will be considered.
  • High School Diploma or GED Equivalent required.