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Tickets Com Jobs in Colorado (NOW HIRING)

Test Engineer

Boulder, CO ยท On-site

$105K - $130K/yr

Tickets.com is looking for a Test Engineer who is responsible for leading the test effort for one of the Product Development teams within our Venue Engineering group. This role will serve as a core ...

Test Engineer

Boulder, CO

$105K - $130K/yr

Tickets.com is looking for a Test Engineer who is responsible for leading the test effort for one of the Product Development teams within our Venue Engineering group. This role will serve as a core ...

Experience tracking tickets in JIRA and maintaining proper documentation * Kubernetes OR strong ... Submit your resume and cover letter via Cedent Careers Portal at www.cedentinc.com/careers or via ...

Systems Engineer (Denver, CO)

Denver, CO ยท On-site

$40 - $60/hr

Experience tracking tickets in JIRA and maintaining proper documentation * Kubernetes OR strong ... Submit your resume and cover letter via Cedent Careers Portal at www.cedentinc.com /careers or via ...

Systems Engineer (Denver, CO)

Denver, CO ยท On-site

$40 - $60/hr

... and Tier 3 tickets Strong platform support experience, specifically within Linux Scripting ... Submit your resume and cover letter via Cedent Careers Portal at www.cedentinc.com/careers or via ...

Service Coordinator

Littleton, CO ยท On-site

$19.75 - $25/hr

Determine customer satisfaction on service tickets when the work order is complete ... Proficient in Salesforce.com * Knowledge of Vista * General knowledge of products a plus: Rauland ...

Eligibility and program information can be found here at HertzBenefits.com. To include: * Employee Assistance Program for employees & family * Perks & Discounts -Theme Park Tickets, Gym Discounts ...

Eligibility and program information can be found here at HertzBenefits.com. To include: * Employee Assistance Program for employees & family * Perks & Discounts -Theme Park Tickets, Gym Discounts ...

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Showing results 1-20

Tickets Com information

What are the key skills and qualifications needed to thrive as a Ticketing Coordinator, and why are they important?

To excel as a Ticketing Coordinator, you need strong organizational skills, attention to detail, and experience in event or ticket management, often supported by a relevant degree or equivalent work experience. Familiarity with ticketing software platforms such as Ticketmaster, Eventbrite, or Tessitura, and sometimes knowledge of CRM systems, is typically required. Excellent communication, problem-solving abilities, and customer service orientation are crucial soft skills for success in this role. These skills and qualifications ensure efficient ticket operations, satisfied customers, and smooth event execution.

What is the difference between Tickets Com vs Ticketing Agent?

AspectTickets ComTicketing Agent
CredentialsMay require industry-specific certifications or licensesOften requires customer service training and basic certifications
Work EnvironmentOnline platforms, remote work, or office settingsTravel agencies, airports, or customer service counters
Industry UsageUsed by online ticketing platforms and travel companiesCommon in travel agencies, airlines, and event venues
Search/Comparison IntentPeople comparing online ticketing services or platformsIndividuals seeking employment or info about customer service roles in ticketing

Tickets Com typically refers to online ticketing platforms or services, while Ticketing Agents are customer service professionals working in travel or event settings. Both roles involve handling ticket transactions, but Tickets Com focuses on digital platforms, whereas Ticketing Agents work directly with customers in person or over the phone.

What are some common challenges faced by a Tickets Com specialist, and how can I prepare for them?

As a Tickets Com specialist, you may encounter challenges such as managing high volumes of ticket sales during peak event times, resolving customer inquiries quickly, and adapting to last-minute changes in event details. To succeed, it's important to develop strong communication skills, be comfortable with ticketing software, and maintain a customer-focused mindset. Proactively learning about the events and building effective relationships with team members will also help you navigate these challenges efficiently.

What are Tickets Com roles and what do they involve?

Tickets Com typically refers to roles at Tickets.com, a company specializing in ticketing solutions for live events such as concerts, sports, and theater. Jobs at Tickets.com can range from customer service and technical support to sales, software development, and event management. Employees often work on providing seamless ticket purchasing experiences, developing ticketing technologies, and supporting clients like venues and promoters. These roles require strong problem-solving skills, attention to detail, and a passion for live entertainment. Working at Tickets.com offers the chance to be part of a dynamic industry that connects people with memorable experiences.
What are popular job titles related to Tickets Com jobs in Colorado? For Tickets Com jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Tickets Com jobs in Colorado look for? The top searched job categories for Tickets Com jobs in Colorado are:
What cities in Colorado are hiring for Tickets Com jobs? Cities in Colorado with the most Tickets Com job openings:
Infographic showing various Tickets Com job openings in Colorado as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution.
Test Engineer

$105K - $130K/yr

Full-time

Life, Retirement, PTO

Posted 8 hours ago


Job description

Tickets.com is looking for a Test Engineer who is responsible for leading the test effort for one of the Product Development teams within our Venue Engineering group. This role will serve as a core member of an Agile team, collaborating with world-class Developers, Product Managers, Designers, and Project Managers to deliver the highest quality products in a timely and efficient manner.
Tickets.com, a wholly owned subsidiary of Major League Baseball (MLB), delivers innovative, cutting-edge technologies to enable frictionless and unforgettable fan experiences in venues across the globe. Together with MLB, Tickets.com is changing the landscape of the live sports and entertainment industry, delivering new digital venue and ticketing experiences to millions of fans. Using cutting-edge technology, our platform and applications are consumed by fans, stadiums, and MLB teams.
We are assembling a world-class team to build on these experiences, to scale platforms and products that anticipate emerging opportunities, including dynamic pricing and offers and digital, contactless ticketing. Our mission is to provide premium, innovative live experiences for our clients and their patrons.
Responsibilities
  • Proactively evangelizing quality in all phases of the software development process
  • Authoring and communicating clear test plans, results, and coverage to your team and organization
  • Testing service layer using tools like Postman, Paw, and Playwright
  • Utilizing debugging proxies, application performance monitoring, and machine-generated data to identify the root cause of issues
  • Contributing to the project's test automation suites and identifying high-value opportunities to apply automation and testing tools
  • Assuming co-ownership of automation and testing tools backlog
  • Serving as a subject matter expert and coach for testing approaches
  • Actively leverage and evaluate AI-assisted tooling (e.g., code conversion, test generation) to accelerate automation efforts and ensure quality of AI-generated code
  • Demonstrating product/platform expertise to uncover design and implementation risks early in the planning and design phases

Qualifications & Skills
  • 4+ years of software testing experience and the ability to demonstrate testing and technical prowess
  • Self-motivated, communicative, curious, proactive nature
  • Understanding of industry-standard test processes, load testing, and test automation pyramids
  • Excellent communication, problem-solving, and troubleshooting skills
  • Eagerness to learn new things and overcome challenges
  • Experience in an agile environment using processes such as Scrum, Kanban, etc
  • Experience with software coding, specifically as it relates to building test automation (e.g. JavaScript, TypeScript)
  • Experience with source code management (Git, etc.)
  • Experience with test tracking tools (X-Ray, etc.)
  • Experience with AI-assisted testing capabilities such as self-healing automation, synthetic data generation, or test code generation
  • Playwright experience/expertise
  • Experience introspecting application performance using tools such as JMX and APM (e.g. DataDog) alongside comprehending code paths based on application logging, metrics, and other signals
  • Experience with SRE and SRE concepts such as error budgets, SLI/SLO, etc
  • Experience with continuous integration (GitHub Actions, etc.)
  • Understanding of persistence layer and ability to plan and load test data

Salary Range: $105,000 - $130,000 (Base Salary) + Bonus
As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees.
Top MLB Perks & Benefits
  • Competitive Benefits Package
  • Company 401K Contribution
  • Paid Time Off and Holidays
  • Paid Parental Leave
  • Access to Free Tickets to Baseball Games & MLB.TV
  • Discounts at MLB Store | MLBShop.com
  • Employee Assistance Programs (EAP)
  • Onsite/Online Training & Development Programs
  • Tuition Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Pet Insurance

Why MLB?
Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our "workforce athletes" to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America's pastime to best serve its fans for decades to come.
California Residents: Please see our California Recruitment Privacy Policy for more details.
Colorado Residents: Colorado based applicants may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at accommodations@mlb.com. Requests received for non-disability related issues, such as following up on an application, will not receive a response.
Are you ready to Step Up to the Plate? Apply below!