Ticketmaster Jobs in Texas (NOW HIRING)

Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
THE ROLE
The Payroll Specialist will be responsible for accurately executing and processing all aspects of payroll and Payroll compliance under the Payroll Supervisor. The Specialist is also responsible for accurate union benefit check production and distribution in compliance with numerous Collective Bargaining Agreements on a weekly basis. Must demonstrate a high level of customer service relationship along with the ability to multi-task in a high-volume, strict deadline environment.
WHAT THIS ROLE WILL DO

• Timely and accurate processing of high-volume payrolls according to established payroll schedule and in compliance with established SOX procedures. This includes utilizing all timekeeping system files, spreadsheet uploads, and manual data entry for employee hours. Ability to balance payroll and reconcile discrepancies in a tight time frame prior to service provider transmission is required.
• Process bonuses, special payments, and taxable cash and non-cash fringe benefits.
• Timely research and resolve payroll inquiries from employees, HR, department managers, and other parties while maintaining top-notch customer service.
• Maintain confidentiality of payroll information.
• Assist with calculating and processing manual checks as required.
• Manage union benefits email box by responding to inquiries in a timely manner
• Interpret, apply, and maintain a database of all active unions, contract dates, H&W rates, and union payments; check numbers, amounts, and date payments distributed
• Serve as a primary contact for union payroll questions in coordination with HR and unions
• Act as primary liaison for union audits and union information requests
• Ensure all union audits are tracked, timely, and accurate
• Process union payments from initiation of payments, following up to ensure receipt of payment and distribution of union payments
• Obtain renewed CBA and update rules in all systems.
• Run ad-hoc reports for local unions
• Maintain confidentiality of payroll information
• Understand and follow instructions given by supervisor/management.
• Other duties and special projects as assigned.

WHAT THIS PERSON WILL BRING

• At least 1-2 years of Payroll experience
• Union benefit experience preferred
• Strong work ethic and team player
• Strong customer service skills (verbal and written)
• Strong interpersonal (verbal and written) communication skills.
• High level of attention to detail
• Ability to comfortably work in a fast-paced environment with strict adherence to time sensitive deadlines.
• Organizational, multi-tasking, and prioritizing skills.
• Strong Microsoft Office skills including proficiency in Excel. (lookups and pivots) Ability to work with minimal supervision

BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:

• HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• WEALTH: 401(k) program with company match, stock reimbursement program
• FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
• CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• OTHERS: Volunteer time off, crowdfunding match

EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Live Nation may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review.
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Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.