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Ticket Jobs in Arizona (NOW HIRING)

Balancing and reconciling daily/nightly ticket sales * Assist Manager/Supervisor in reconciliation of cash drawers and ticket stock * Assist Manager/Supervisor on pricing initiatives such as:

This includes greeting guests, providing information and directions, assisting with problems/issues, and controlling ticket access points throughout the venue. WHAT THIS PERSON WILL BRING Candidates ...

High Ticket Closer

Scottsdale, AZ · On-site

$75K - $250K/yr

Expectations of the High Ticket Closer: We are seeking sales representatives to join our team. In this role you will close high-ticket B2C and B2B sales, transforming these leads into success stories.

In this role, you will be closing high-ticket products and services, such as 10X Growth Conference events, real estate events, and business events, for our extensive client base of warm leads. You ...

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Ticket information

See Arizona salary details

$9

$20

$28

How much do ticket jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for ticket in Arizona is $20.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a ticketing agent, and why are they important?

To thrive as a Ticketing Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with computerized reservation systems (CRS), ticketing software, and point-of-sale (POS) systems is usually required. Excellent communication, problem-solving abilities, and patience help agents effectively assist customers and resolve issues. These skills ensure accurate bookings, enhance customer satisfaction, and contribute to efficient operations in high-volume environments.

How do you become a ticket agent?

To become a ticket agent, candidates typically need a high school diploma or equivalent and customer service experience. Training is often provided on the job, and knowledge of reservation systems and communication skills are important for success in this role.

What is the difference between Ticket vs Customer Service Representative?

AspectTicketCustomer Service Representative
Primary RoleManage and resolve technical or support ticketsAssist customers with inquiries, complaints, and product information
Required SkillsTechnical knowledge, problem-solving, ticketing system proficiencyCommunication skills, empathy, product knowledge
Work EnvironmentSupport centers, help desks, online platformsCall centers, retail, online chat support
CertificationsIT certifications often preferredCustomer service training, communication skills courses

While both roles involve assisting customers, a Ticket focuses on resolving specific technical or support issues through a ticketing system, whereas a Customer Service Representative handles a broader range of customer inquiries and complaints. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges faced by ticketing agents, and how can they be managed effectively?

Ticketing agents often encounter challenges such as handling high volumes of customer requests, managing last-minute changes, and resolving booking issues under time constraints. Effective communication, attention to detail, and proficiency with ticketing software are crucial for managing these demands. Building strong problem-solving skills and staying updated on company policies can also help agents provide efficient and accurate service, leading to a positive customer experience.

What is a ticket agent?

Ticket agents are professionals who assist customers with purchasing, issuing, or refunding tickets for transportation, events, or entertainment venues. They typically work at airports, train stations, bus terminals, or box offices, helping customers with reservations, schedules, and payment processes. Good communication and customer service skills are essential for ticket agents as they frequently interact with the public. They may also handle customer inquiries, resolve issues, and provide information about policies or schedules.

Are high ticket sales jobs real?

High ticket sales jobs are real positions that involve selling expensive products or services, often requiring strong sales skills, product knowledge, and negotiation abilities. These roles typically offer higher commissions or salaries due to the value of the sales involved.
What are the most commonly searched types of Ticket jobs in Arizona? The most popular types of Ticket jobs in Arizona are:
What are popular job titles related to Ticket jobs in Arizona? For Ticket jobs in Arizona, the most frequently searched job titles are:
What cities in Arizona are hiring for Ticket jobs? Cities in Arizona with the most Ticket job openings:
Infographic showing various Ticket job openings in Arizona as of August 2026, with employment types broken down into 74% Full Time, 20% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,443 per year, or $20.9 per hour.

Part-time

Posted 17 days ago


Job description

Ticket Taker

Phoenix Convention Center Symphony Hall & Orpheum Theatre Phoenix, AZ


Client

Phoenix Convention Center

Venues

Symphony Hall | Orpheum Theatre - Phoenix, AZ

Employment Type

Part-Time, Event-Based

Active Season

September 1 - June 1 (dark period June-August, except ~4 June events)

Shift Length

4 to 5 hours per event | 4-hour minimum guaranteed

Early Call

30-60 minutes prior to doors for program insert setup

Pay Rate

TBD

Uniform

Sport jacket, pseudo white shirt, black pants - provided by S4 Global Solutions

Reports To

Ticket Taker Lead | S4 Global Solutions Program Manager


ABOUT THE ROLE

As the fifth largest city in the United States, the City of Phoenix - through the Phoenix Convention Center and Venues - is seeking driven, professional, and guest-focused Ticket Takers. This position is responsible for scanning and validating tickets at assigned entry points while delivering a welcoming, professional guest experience. Ticket Takers also support pre-event setup during the early-call window to ensure the venue is ready before doors open.

The Ticket Taker is the first face guests see when they arrive at Orpheum Theatre and Symphony Hall. This position is responsible for scanning and validating tickets at assigned entry points while delivering a welcoming, professional guest experience. Ticket Takers also support pre-event setup during the early-call window, helping ensure the venue is operationally ready before doors open.

RESPONSIBILITIES & DUTIES

  • Scan and validate guest tickets using venue-provided handheld scanning equipment at assigned entry points.
  • Greet guests professionally and courteously, establishing a positive first impression at every event.
  • Identify and immediately escalate invalid, expired, or counterfeit tickets to the Ticket Taker Lead.
  • Arrive during the early-call window (30-60 minutes before doors) to stuff program inserts and set them at portal entry doors.
  • Remain at assigned post throughout the ingress period; respond to repositioning instruction, as directed by Ticket Taker Lead.
  • Assist guests with questions related to venue access, seating sections, and general directions.
  • Monitor entry queue to support orderly and efficient guest flow.
  • Maintain awareness of emergency procedures and exit locations for the assigned venue.

MINIMUM QUALIFICATIONS

  • Must be 18 years or older.
  • Prior customer service, hospitality, or event staffing experience preferred but not required.
  • English-speaking required; bilingual (English plus additional language) preferred.
  • Comfortable operating handheld scanning equipment (training provided).
  • Ability to stand for extended periods in a high-energy, high-volume event environment.
  • Must pass a background check as required by the client prior to first event.
  • Available for a flexible event-based schedule including evenings, weekends, and holidays.

DESIRED QUALIFICATIONS

  • Experience in a performing arts, entertainment venue, or convention center setting.
  • Bilingual English/Spanish or English/other language.
  • Prior experience with digital ticketing platforms or barcode/QR scanning systems.