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Ticket Operations Intern Jobs in Racine, WI (NOW HIRING)

Information Systems Intern

Brookfield, WI · On-site

$14.25 - $19/hr

Founders 3 is seeking an Information Systems Intern to support our IT team with day-to-day ... s skills. Requirements: KEY RESPONSIBILITIES • Monitors the IT ticket queue, performs initial ...

Ticket Operations Intern information

See Racine, WI salary details

$8

$16

$22

How much do ticket operations intern jobs pay per hour?

As of May 31, 2026, the average hourly pay for ticket operations intern in Racine, WI is $16.54, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticket Operations Intern, and why are they important?

To thrive as a Ticket Operations Intern, you need strong organizational skills, attention to detail, and a basic understanding of ticketing procedures, often supported by coursework in business or sports management. Familiarity with ticketing software like Ticketmaster or Paciolan and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving skills, and a customer-focused attitude help interns handle inquiries and resolve issues efficiently. These skills and qualities ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What are some typical responsibilities of a Ticket Operations Intern during a busy event season?

As a Ticket Operations Intern during a busy event season, you'll be responsible for assisting with the distribution and management of tickets, helping with will-call and box office operations, and resolving guest inquiries both in person and via phone or email. You may also help reconcile ticket sales data, prepare reports, and coordinate with event staff to ensure a smooth entry process for attendees. This role often involves working irregular hours, including evenings and weekends, and requires strong attention to detail and excellent customer service skills.

What are Ticket Operations Interns?

Ticket Operations Interns are entry-level team members who assist with various tasks related to ticket sales and distribution for events, such as sports games, concerts, or theater shows. They help manage ticket inventory, process orders, provide customer service, and support the ticketing team during events. This internship offers valuable hands-on experience in event management, customer relations, and the use of ticketing software. It's an ideal role for individuals looking to start a career in sports, entertainment, or venue management.
What job categories do people searching Ticket Operations Intern jobs in Racine, WI look for? The top searched job categories for Ticket Operations Intern jobs in Racine, WI are:
What cities near Racine, WI are hiring for Ticket Operations Intern jobs? Cities near Racine, WI with the most Ticket Operations Intern job openings:

$14.25 - $19/hr

Other

Posted 22 days ago


Job description

Description

Founders 3 is seeking an Information Systems Intern to support our IT team with day-to-day technology operations while gaining hands-on experience across a broad corporate IT environment. This is a learning-focused opportunity ideal for someone pursuing a career in Information Technology, Information Systems, or Cybersecurity who enjoys solving problems, helping users, and learning how enterprise IT systems work in practice.


In this role, you will assist with IT support requests, onboarding activities, device setup, mobile device administration, and hardware inventory management. You will work closely with experienced IT professionals and gain exposure to technologies including Microsoft 365, Intune, Entra ID, networking, endpoint management, and automation projects.


The ideal candidate is curious, dependable, organized, and comfortable communicating with both technical and non-technical users. This internship provides valuable real-world experience supporting users in a professional business environment while developing foundational IT operations skills.

Requirements

KEY RESPONSIBILITIES

Monitors the IT ticket queue, performs initial triage, and routes issues to senior IT when needed.

Provides general user support: password resets, account lockouts, basic Outlook, Teams, and Office troubleshooting.

Assists with printer issues, peripheral connectivity, and other day-to-day desktop support requests.

Helps with new hire onboarding: account creation tasks, device setup, and welcome calls / first-day walkthroughs.

Administers company cell phones - Microsoft Intune enrollment, line provisioning through carrier portals, and lost / stolen replacement processing.

Maintains hardware inventory and asset tagging; helps keep IT documentation current.

Shadows senior IT on larger projects (network, identity, security) to build broader exposure.

Light scripting (PowerShell, Python) on internal automation projects, if interested and time allows.

Communicates clearly with end users - sets expectations, follows up, and escalates appropriately.

Demonstrates good cybersecurity habits and follows F3 IT policies.


TECHNICAL SKILLS

Education: Currently pursuing or recently completed an associate's or bachelor's degree in Computer Science, Information Technology, Information Systems, MIS, or a related field. Relevant coursework or self-study is fine.

Reasoning Ability: Able to follow written or verbal instructions, ask good questions, and work through problems methodically. Comfortable saying "I don't know yet" and figuring it out.

Certificates: CompTIA A+ (or similar entry-level cert) is a plus but not required. A valid driver's license is helpful for occasional site visits.

Computer Skills: Comfortable in a Windows environment with Microsoft 365 (Outlook, Teams, Word, Excel). Curiosity about Intune, Entra ID, ticketing systems, and networking basics is more important than prior production experience.

Communication: Friendly, patient, and clear when working with non-technical users. Writes follow-ups that the recipient actually understands.


The above statements reflect the general framework of the position and are not to be construed as a detailed statement of all the requirements that may be inherent in the position.  Details may be added or subtracted from time to time.  As needed, the manager will review this position description with the employee and determine appropriate modifications.