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Ticket Operations Associate Jobs in Spring Valley, NY

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Ticket Operations Associate information

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$11

$26

$54

How much do ticket operations associate jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for ticket operations associate in Spring Valley, NY is $26.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $30.67 per hour, depending on experience, location, and employer.

What are some common challenges faced by Ticket Operations Associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What are the key skills and qualifications needed to thrive as a Ticket Operations Associate, and why are they important?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What are Ticket Operations Associates?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

What job categories do people searching Ticket Operations Associate jobs in Spring Valley, NY look for? The top searched job categories for Ticket Operations Associate jobs in Spring Valley, NY are:
What cities near Spring Valley, NY are hiring for Ticket Operations Associate jobs? Cities near Spring Valley, NY with the most Ticket Operations Associate job openings:
Ticket Operations Associate jobs near you

Account Development Associate (Portuguese Speaker) - Chicago Based

FeverUp

New York, NY • On-site

$65K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 28 days ago

Job description

Hey there!
We're Fever, the world's leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We've teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let's discuss this role and what you will do to help achieve Fever's mission.
Meet The Team
Fever for Business (F4B) is our B2B organization, built around a simple idea: providing live experiences as a service to other companies.
We help businesses, schools and global brands create memorable events without the usual complexity by providing a reliable, scalable, and high-quality service. From intimate Candlelight Private Concerts or a large-scale multi-city activation, we turn live entertainment into a repeatable business solution that drives employee engagement and brand differentiation. Our team owns the full journey, from initial sales and strategy to global execution, working closely with Fever Originals and Operations to scale B2B experiences smoothly and at a global level.
Join us if you are excited about redefining B2B entertainment, build global partnerships, and turn world-class culture into a seamless business service.
The Role
As our Account Development Associate, you will drive the pipeline for our ticketed experiences in the corporate space, generate new revenue opportunities, and lead the full sales cycle for group ticket sales. You will qualify and nurture inbound interest, develop highly targeted outbound strategies, and close ticket sales while refining the commercial methodologies that will fuel your growth (and ours).
What You'll Do
  • Drive inbound and outbound pipeline for Fever for Business' corporate ticketing offering.
  • Manage and close group ticket sales opportunities, leading the full sales cycle from qualification to payment reception.
  • Build and optimize outreach sequences, messaging, and cadences to maximize engagement and conversion.
  • Maintain excellent CRM hygiene and ensure accurate forecasting to keep the team aligned on targets.
  • Collaborate closely with Billing, with the various Project Managers, and with the Sales team to align campaigns, share insights, and enhance commercial impact.
  • Track and report key KPIs (SQLs generated, pipeline value, conversion rates, closed-won revenue) and iterate based on performance data.

What success looks like in your first year
  • 3 months: Ramp up on our offering, tools, and messaging. Start closing your first group ticket sales and meet early pipeline targets.
  • 6 months: Consistently generate, qualify, and advance high-quality opportunities for ticketed experiences within companies and institutions. Improve conversion rates through disciplined follow-up and data-driven iteration.
  • 12 months: Become a key revenue driver for Fever for Business, supported by a repeatable sales playbook and strong internal partnerships that accelerate results. Be prepared for promotion.

Who You Are
  • Bachelor's degree or higher education from a top university or business school.
  • Strong interest in Sales; proven experience in B2B Sales, ideally in sales development or business development. Experience in media or events is a strong plus.
  • Excellent communication and interpersonal skills.
  • Strong negotiation and problem-solving abilities.
  • Demonstrated track record of meeting or exceeding sales targets.
  • Ability to work independently as well as collaboratively.
  • Entrepreneurial mindset with a proactive, can-do attitude.
  • Comfortable working in ambiguous environments and building processes from scratch.
  • Creative thinker with strong data-driven decision-making skills.
  • Skilled in crafting presentations and written pitch materials.
  • Fluency in English + Portuguese or Brazilian Portuguese; additional languages are a strong plus.

Why You'll Love It Here
  • Attractive compensation package consisting of an OTE of $65,000 with room to grow.
  • 40% discount on all Fever events and experiences + free Candlelight voucher.
  • Tax advantage programs: employee-funded accounts like HSA, FSA, Dependent Care FSA, and Commuter Benefits let you pay for eligible expenses tax-free.
  • 401(k) Retirement Plan: Employee-funded, giving you the flexibility to contribute what you choose and enjoy tax advantages while saving for your future.
  • Private health, dental and vision insurance with Cigna.
  • Flexible Parental Leave: We've got you covered! After just 3 months, all parents get 8 weeks at 100% pay, plus your choice of an extra 4 weeks at full pay or 8 weeks at 50% pay to bond with your newest family member.
  • Wellhub membership for gym and wellness access: 100% covered by Fever up to the Bronze plan.
  • Language learning support: English and Spanish lessons.
  • Dynamic international team: a young, talented group creating a great work environment.

#LI-hybrid #LI-fulltime
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

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