1

Ticket Operations Associate Jobs in Newtown, CT (NOW HIRING)

Warehouse

West Haven, CT

$15.50 - $18.50/hr

... ticket. After you have picked the order you will then be required to manually load this product ... Safe operation of all warehouse related equipment Read computer-generated pick-tickets Perform ...

COOK (FULL TIME)

Sandy Hook, CT · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

With more than 16,000 associates in 4,300 schools, ranging from large public institutions to small ... Uses established ticket collection procedures during service. Responsible for records from area ...

Showing results 21-40

Ticket Operations Associate information

See Newtown, CT salary details

$11

$27

$54

How much do ticket operations associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for ticket operations associate in Newtown, CT is $27.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $31.20 per hour, depending on experience, location, and employer.

What is a ticket operations associate?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What are the key skills and qualifications needed to thrive as a ticket operations associate?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by ticket operations associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

What job categories do people searching Ticket Operations Associate jobs in Newtown, CT look for?

The top searched job categories for Ticket Operations Associate jobs in Newtown, CT are:

$15.50 - $18.50/hr

Full-time

Re-posted 6 days ago


Job description

See More See Less
Job Description 

As a Warehouse Receiver and Order Picker you are responsible for the daily receiving of all company products or the picking of product for the stores under the direction of the Warehouse Manager. Here your manager will direct and schedule you in accordance with that days workload. You will be required to count all products delivered along with the driver in ensure all products are received correctly. All paperwork, when completed, must be then handed into the warehouse office. Received product will then be required to be placed appropriately in the warehouse in the required bins. As an Order Picker you will be required to manually pick products as directed by the company's automatic computer-generated order picking ticket. After you have picked the order you will then be required to manually load this product into an outbound truck and/or trailer.

Requirements 

Job Qualifications:
Must have the desire and ability to work in a warehouse environment
Must be willing, and have the ability to, to operate all warehouse related equipment
Valid Drivers License with a clean record. Forklift license a plus.


Education Requirements:
High School diploma or equivalent
Company specific training and all related items


Essential Job Functions:
Safe operation of all warehouse related equipment
Read computer-generated pick-tickets
Perform daily repetitive tasks
Operate independently and as a team member
Perform Inventory Control Accurately
Operate safely and to ensure all others perform as listed below
Fulfill Company Philosophy and Goals


Non-Essential Job Functions:
Daily Accounting
Paperwork - pick-tickets, inventory and all related reports
Housekeeping, maintained daily.
Restrict and control the use of company property for personal use to include, vehicles, phones, computers, etc.
Restrict and control any and all horseplay

Apply Now