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Ticket Operations Associate Jobs in Newtown, CT (NOW HIRING)

Trexon

IT Service Desk Technician

Hamden, CT

The intended impact is to minimize downtime, maintain operational continuity, and deliver an ... Success in this role looks like timely ticket resolution, minimal repeat issues, and end users who ...

New

Town Fair Tire

Warehouse

West Haven, CT · On-site

$15.50 - $18.50/hr

... ticket. After you have picked the order you will then be required to manually load this product ... Safe operation of all warehouse related equipment • Read computer-generated pick-tickets • ...

Town Fair Tire Centers

Warehouse

West Haven, CT · On-site

$15.50 - $18.50/hr

... ticket. After you have picked the order you will then be required to manually load this product ... Safe operation of all warehouse related equipment Read computer-generated pick-tickets Perform ...

Macy's

Retail Sales Associate

Milford, CT · On-site

$15 - $17.25/hr

Job Overview As a Furniture Sales Colleague, also known as a Big Ticket Colleague, you provide ... streamlining operations in one of our distribution centers, enhancing our online shopping ...

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All JobsTicket Operations Associate JobsTicket Operations Associate Jobs in Newtown, CT

Ticket Operations Associate information

See Newtown, CT salary details

$11

$27

$54

How much do ticket operations associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for ticket operations associate in Newtown, CT is $27.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $31.20 per hour, depending on experience, location, and employer.

What is a ticket operations associate?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What are the key skills and qualifications needed to thrive as a ticket operations associate?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by ticket operations associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

What are popular job titles related to Ticket Operations Associate jobs in Newtown, CT?

For Ticket Operations Associate jobs in Newtown, CT, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Associate jobs in Newtown, CT look for?

The top searched job categories for Ticket Operations Associate jobs in Newtown, CT are:

Ticket Operations Associate jobs near you

Holiday Seasonal Associate, Danbury Fair- Williams Sonoma

Danbury, CT • On-site

Williams-Sonoma, Inc.
Retail • 10K+ employees
Learn more about Williams-Sonoma, Inc.external

$16.94/hr

Part-time

Re-posted 10 days ago

Williams-Sonoma rating

6.4

Company rating: 6.4 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

Job description

Holiday Seasonal Associate
About the Role
Join Williams-Sonoma this holiday season and help create an inspiring shopping experience for customers preparing to celebrate life's special moments at home. As a Holiday Seasonal Associate, you'll support the store where it's needed most-assisting customers on the sales floor, operating the register, replenishing merchandise, and keeping the store organized and ready for the busiest shopping season of the year.
If you enjoy working in a fast-paced environment, delivering outstanding customer service, and being part of a collaborative team, we'd love to meet you.
What You'll Do
    Deliver exceptional customer service and create a welcoming shopping experience.
    Assist customers with product selection, gift ideas, promotions, and store services.
    Accurately process sales, returns, exchanges, and other POS transactions.
    Help achieve store sales goals through product knowledge and personalized recommendations.
    Receive, process, ticket, stock, and replenish merchandise throughout the store.
    Maintain organized stockrooms and sales floor presentation to ensure products are easy to shop.
    Support fulfillment activities, customer pickups, deliveries, and inventory accuracy as needed.
    Maintain a clean, safe, and organized sales floor, stockroom, and checkout area.
    Work collaboratively with teammates and support the store wherever business needs require.
    Follow all company policies, safety standards, and operational procedures.
We're Looking For Someone Who
    Enjoys helping customers and creating memorable shopping experiences.
    Thrives in a fast-paced retail environment.
    Works well independently and as part of a team.
    Is dependable, organized, and adaptable.
    Has strong communication and problem-solving skills.
    Can manage multiple priorities while maintaining attention to detail.
    Previous retail or customer service experience is preferred but not required.
Qualifications
    High school diploma or equivalent preferred.
    Ability to stand and move throughout the store for extended periods.
    Ability to operate a point-of-sale (POS) system.
    Ability to lift and move merchandise up to 75 pounds using appropriate equipment and safe lifting techniques.
    Flexible availability, including evenings, weekends, and holidays, based on business needs.
Why You'll Love Working Here
At Williams-Sonoma, Inc., we're passionate about creating exceptional customer experiences while fostering a People First culture. As a Holiday Seasonal Associate, you'll enjoy:
    Associate discounts across all Williams-Sonoma, Inc. brands
    Competitive pay
    A collaborative, inclusive team environment
    Opportunities to learn new skills and gain valuable retail experience
    The chance to be part of one of the most exciting seasons of the year

The anticipated pay rate for this role will be: $16.94 per hour.
Join us this holiday season and help customers celebrate the moments that matter most.

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration 
This role is not eligible for relocation assistance. 
FOR SF ONLY: 
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances. 
 

Our Company
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

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About Williams-Sonoma

Sourced by ZipRecruiter

Established in 1956, Williams-Sonoma, Inc. stands as a leading specialty retailer, renowned for offering premium kitchen and home products in the United States. Our esteemed family of brands includes Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Teen, Pottery Barn Kids, Rejuvenation, Mark & Graham, West Elm, and Outward. These brands have earned widespread recognition and respect in the industry. We take pride in providing beautifully designed, stylish, and functional products for every part of the home, from the kitchen to the living room, bedroom, home office, closet, laundry room, and outdoor spaces. While witnessing significant transformations over the years since our first brick-and-mortar store opened, our dedication to exceptional quality products, functional design, excellent customer service, and enriching the lives of our customers and communities remains unwavering. Today, we are a multi-brand, multi-channel global enterprise, supported by cutting-edge technology and exceptionally talented retail teams. We constantly seek fresh perspectives and innovative ideas to drive our continued success.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US

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