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Ticket Operations Associate Jobs in Baker, LA (NOW HIRING)

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Ticket Operations Associate information

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$11

$25

$52

How much do ticket operations associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for ticket operations associate in Baker, LA is $25.79, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $29.76 per hour, depending on experience, location, and employer.

What is a ticket operations associate?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What are the key skills and qualifications needed to thrive as a ticket operations associate?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by ticket operations associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

What cities near Baker, LA are hiring for Ticket Operations Associate jobs?

Cities near Baker, LA with the most Ticket Operations Associate job openings:

Ticket Operations Associate jobs near you
Infographic showing various Ticket Operations Associate job openings in Baker, LA as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $53,633 per year, or $25.8 per hour.

IT Technical Support - Coordinator 1

University of New Orleans

Baton Rouge, LA • On-site

Full-time

Re-posted 3 days ago

Job description

Thank you for your interest in LSU New Orleans.


Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting.
You must complete all required portions of the application and attach the required documents in order to be considered for employment.

Department

IT Helpdesk Operations
Job Summary
Job Description

  • Provide statewide onsite installation, configuration, repair, maintenance and support for state owned workstations, laptops, thin client devices, desktop printers, network printers, network communication devices, video conferencing equipment, software applications, and all associated components, peripherals and media.

  • Manage user accounts on local PCs, select servers, and Active Directory in compliance of industry standards.

  • Utilize tracking system to document ticket resolutions.

  • Provide limited support for approved mobile devices which contain State proprietary data, including, but not limited to email. Support shall be focused on ensuring that an otherwise functional device is properly configured for work related purposes.

  • Train and assist end users on technical issues as a form of preventative maintenance.

  • In the event of disaster, take appropriate actions to ensure continuity of operations in accordance with previously documented and Department approved plans.

  • Travel to various sites as needed to carry out assigned duties.

  • Identify, diagnose, and assist with resolution of network issues as related to end user problems.

  • Restore data from backup systems using designated applications as needed for end user support.

  • Manage all assigned issues being handled by other internal IT units or external contractors.

  • Other tasks as directed.

QUALIFICATIONS

REQUIRED:

  • Bachelor's Degree or Associate's degree with 3 years of professional experience in lieu of degree, or 6 years of professional experience in lieu of degree.

  • Excellent analytical skills, effective organizational and time management skills.

  • Great attention to detail and follow up.

  • Ability to manage projects, assignments, and competing priorities.

  • Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.

DESIRED:

  • Advanced degree.

  • Minimum one year of professional experience with OTS information systems or programs utilized by the department.

  • Minimum one relevant industry certification or training including, but not limited to, CompTIA, Microsoft, HP, Dell, Cisco, ITIL Foundation, Apple, or HDI-CS.

  • Professional experience with Windows based operating systems including installation, system administration or troubleshooting.

  • Professional experience with various computer hardware, which includes: PCs, laptop & printers, MFPs, routers, switches or servers.

  • Professional experience with Remote Control software, Ticketing System software, Active Directory, Exchange, or SharePoint.

  • Professional customer service experience.

Required Attachments


Please upload the following documents in the Resume/Cover Letter section.

  • Detailed resume listing relevant qualifications and experience;
  • Cover Letter indicating why you are a good fit for the position and LSU New Orleans;
  • Names and contact information of three references;

Applications that do not include the required uploaded documents may not be considered.

Posting Close DateThis position will remain open until filled.

Note to Applicant:


Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.

References will be contacted at the appropriate phase of the recruitment process.

This position may require a criminal background check to be conducted on the candidate(s) selected for hire.

As part of the hiring process, applicants for positions at LSU New Orleans may be required to demonstrate the ability to perform job-related tasks.


LSU New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.

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