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Ticket Office Representative Jobs (NOW HIRING)

Uw

Assistant Director, Ticket Operations

Seattle, WA · On-site

$47K/yr

The Washington Athletics Ticket Office has an outstanding opportunity for an Assistant Director of ... represents an opportunity to learn. We are a COMMUNITY who strive to create experiences for our ...

AEG

Manager, Ticket Operations

Tucson, AZ · On-site

The Manager of Ticket Operations will manage and supervise the ticket office operations as they ... sales process. • Represent the department at weekly company management meetings and other ...

THE OLD GLOBE

Ticket Services Representative

San Diego, CA · On-site

$19.75 - $20.75/hr

The Old Globe, one of San Diego's most celebrated professional theatres, is seeking Ticket Services Representatives to join our Ticket Office team in beautiful Balboa Park. The Old Globe seeks Ticket ...

Hilltop Ski Area

Ticket Office Cashier

Anchorage, AK · On-site

$14.50/hr

Position Summary Ticket Office Cashiers are responsible for maintaining Customer Service as per ... Physical Demands and Work Environment The physical demands described here are representative of ...

TQL Stadium

Box Office Representative

Cincinnati, OH · On-site

$16.25 - $22/hr

Ticket Operations Reports to: Manager of Ticket Operations Job Summary Box Office Representatives assist customers with the selection and purchase of their tickets, while providing helpful ...

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Ticket Office Representative information

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How much do ticket office representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for ticket office representative in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.12 per hour, depending on experience, location, and employer.

What does a ticket office representative do?

A Ticket Office Representative is responsible for selling tickets, assisting customers with purchases, and providing information about events or transportation schedules. They handle transactions, answer questions, resolve ticketing issues, and sometimes process refunds or exchanges. Additionally, they may assist with crowd control, ensure accurate records, and maintain a high level of customer service. The role requires strong communication skills, attention to detail, and the ability to work under pressure during busy periods.

What are the key skills and qualifications needed to thrive as a ticket office representative?

To thrive as a Ticket Office Representative, you need strong customer service skills, attention to detail, and proficiency in basic math, usually supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes cash handling procedures is typically required. Excellent communication, patience, and problem-solving abilities help you address customer inquiries and resolve issues efficiently. These skills ensure accurate transactions, positive guest experiences, and smooth operations in fast-paced event environments.

What are some common challenges faced by ticket office representatives, and how can they effectively manage them?

Ticket Office Representatives often encounter challenges such as handling high volumes of customer inquiries during peak event times, resolving ticketing discrepancies, and addressing last-minute changes or issues. To manage these challenges effectively, strong communication skills, attention to detail, and the ability to remain calm under pressure are essential. Additionally, being familiar with the ticketing software and maintaining a good rapport with both customers and event staff helps ensure smooth operations and a positive customer experience.

What is the difference between Ticket Office Representative vs Customer Service Agent?

AspectTicket Office RepresentativeCustomer Service Agent
Required CredentialsHigh school diploma; some roles may prefer customer service experienceHigh school diploma; customer service experience often preferred
Work EnvironmentTicket counters, box offices, event venuesCall centers, retail stores, service desks
Employer & Industry UsageTransportation, entertainment, sports venuesRetail, hospitality, telecommunications
Common Search & ComparisonTicket sales, event tickets, box office jobsCustomer support, help desk, service roles

While both roles involve assisting customers, Ticket Office Representatives primarily handle ticket sales and inquiries at venues or transportation hubs, whereas Customer Service Agents provide support across various industries like retail or telecom. The roles share similar credentials and work environments but differ in their specific functions and industry focus.

What cities are hiring for Ticket Office Representative jobs?

Cities with the most Ticket Office Representative job openings:

What states have the most Ticket Office Representative jobs?

States with the most job openings for Ticket Office Representative jobs include:

What are popular job titles related to Ticket Office Representative jobs?

For Ticket Office Representative jobs, the most frequently searched job titles are:

Ticket Office Representative jobs near you
Infographic showing various Ticket Office Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $40,709 per year, or $19.6 per hour.

Box Office Representative

Sunrise, FL • On-site

The Florida Panthers
Sports Teams and Clubs • 51 - 200 employees
Learn more about The Florida Panthersexternal

Part-time

Re-posted 4 days ago

Key responsibilities

  • Assist in selling concert, event, and hockey tickets to patrons.

  • Answer guest questions regarding event schedules, seating, pricing, venue policies, and ticket availability.

  • Accurately complete credit card transactions.

Job description

Organization Overview:
The Florida Panthers are in their 33rd season in 2026-27 as one of the National Hockey League's premier franchises. As back-to-back Stanley Cup Champions in 2024 and 2025, the Panthers have won 11 of their past 12 postseason series and captured four Eastern Conference Championships. The organization is led by President of Hockey Operations & General Manager Bill Zito, entering his seventh season, and President of Business Operations Michael White, beginning his first full season.
Anchored by a championship culture on the ice, the Panthers are equally committed to building a world-class sports and entertainment platform off of it. The organization focuses on delivering an elite guest experience across all venues, deepening the connection between the team and the South Florida community and continuing to grow the sport for the next generation. The Panthers operate four facilities in Broward County: Amerant Bank Arena in Sunrise which is home of Panthers home games, concerts and events, Panthers IceDen in Coral Springs, the state-of-the-art Baptist Health IcePlex in Fort Lauderdale and renovated War Memorial Auditorium which hosts concerts and events year-round.
The Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. That foundation of selfless service shapes the organization's identity at every level. The Panthers' pillar program, "Heroes Among Us," honors a U.S. military veteran at every home game, and the Florida Panthers Foundation directs its efforts across four core pillars: veterans' affairs, children's health and education, raising awareness for the endangered Florida Panther and growing youth hockey throughout the region. The organization remains deeply committed to empowering and strengthening the diverse communities of South Florida and the tri-county area.
Job Title: Box Office Representative
Department: Ticket Operations
Reports To: Manager, Ticket Operations
FLSA: Non-Exempt
Employment Type: Part-Time
Location: Amerant Bank Arena, FTL War Memorial
Job Summary:
Responsible for selling tickets, distributing tickets, and providing excellent customer service to Amerant Bank Arena and War Memorial Auditorium guests. Requires proper handling of credit card transactions. This role requires availability on nights and weekends.
Essential Duties and Responsibilities:
  • Assist in selling concert/event/hockey tickets to patrons
  • Answer guest questions regarding event schedules, seating, pricing, venue policies, and ticket availability
  • Accurately complete credit card transactions
  • Provide excellent customer service to all clients and customers as well as internal staff.
  • Perform other duties as assigned by the Box Office Manager or Supervisor.
  • Assist Sales and Service Representatives with questions and troubleshooting

Qualifications:
  • Assist in selling concert/event/hockey tickets to patrons
  • Answer guest questions regarding event schedules, seating, pricing, venue policies, and ticket availability
  • Accurately complete credit card transactions
  • Provide excellent customer service to all clients and customers as well as internal staff.
  • Perform other duties as assigned by the Box Office Manager or Supervisor.
  • Assist Sales and Service Representatives with questions and troubleshooting

Position Type/Expected Hours of Work:This is a part time, non-exempt (hourly) position. Must be able to work flexible hours, nights, weekends, and holidays as needed.
At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business.
We welcome all to apply and join our team.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

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