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Ticket Office Associate Jobs in Rhode Island (NOW HIRING)

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Ticket Office Associate information

What are the responsibilities of a Ticket Office Associate?

A Ticket Office Associate is responsible for selling tickets, assisting customers with ticket purchases, resolving ticketing issues, and providing information about events or performances. They handle cash and electronic transactions, maintain accurate records, and often answer questions about seating, schedules, and event details. Additionally, Ticket Office Associates may assist with will-call services, refunds, and exchanges, ensuring a smooth and positive experience for all patrons.

What are some common challenges a Ticket Office Associate might face, and how can they be effectively managed?

Ticket Office Associates often encounter challenges such as handling high volumes of customers during peak event times, resolving ticketing discrepancies, and managing last-minute changes or cancellations. Being able to stay calm under pressure, communicate clearly, and use ticketing software efficiently are key to overcoming these obstacles. Building strong teamwork skills is also important, as associates frequently collaborate with event staff and management to ensure smooth operations and a positive customer experience.

What are the key skills and qualifications needed to thrive as a Ticket Office Associate, and why are they important?

To thrive as a Ticket Office Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and reservation platforms is typically required. Excellent communication, problem-solving abilities, and patience help deliver a positive customer experience and resolve issues efficiently. These skills ensure accurate transactions, smooth operations, and satisfied patrons in busy ticketing environments.

What are the most commonly searched types of Ticket Office jobs in Rhode Island?

The most popular types of Ticket Office jobs in Rhode Island are:

Infographic showing various Ticket Office Associate job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 89% Full Time, 8% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution.

Price Rite - Front End Lead Clerk - Part Time (PRRC NY, RI) Salary Range $17.00 - $21.00/hr

Price Rite

Woonsocket, RI โ€ข On-site

$17 - $21/hr

Full-time, Part-time

Retirement, PTO

Re-posted 8 days ago


Job description

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Job Descriptionย 

Job Title: Front End Lead Clerk/ Part Time

Department: Operationsย ย ย ย ย ย ย ย  ย ย ย ย ย ย ย ย ย ย ย 

Reports To: Store Manager/ Assistant Store Manager/ Front End Manager

At Price Rite, our purpose is "to care deeply about people, helping them to eat well and be happy"! We want everything you do as a Price Rite Team Member to support that purpose and our overall values.

On your journey at Price Rite, you will learn a variety of departments, and skills, necessary to be successful in retail grocery. Whether you are looking for a long-term career, or with Price Rite for summer work, we believe in cross training our team to allow us to deliver an outstanding shopping experience to our customers.

To support our purpose, we have established our Service Priorities to help empower our team to meet our customer needs on a daily basis. Our service priorities are:

  • Safety
  • Friendliness
  • Presentation
  • Efficiency

Working at Price Rite is more than a job or career, it's a rewarding experience. Price Rite offers many great perks and benefits for their team; opportunities to give back to the community in which we serve and cost saving programs designed to save you money, work/life balance, recognition and many other programs making Price Rite a great place to work and build a career.

Job Summary:

ย ย ย ย ย ย ย ย ย ย ย  ย ย ย ย ย ย ย ย ย ย ย  The Part-Time Front-End Lead Clerk is accountable to the Front-End Manager and manages theย ย ย ย 

ย ย ย ย ย ย ย ย ย ย ย  performance of all aspects of Front-End Operations, including cash management, bookkeeping,

ย ย ย ย ย ย ย ย ย ย ย  front-end service.

Minimum Required Qualifications:

The minimum required qualifications for this position include, but are not limited to, the following:

  • Read, write and speak English
  • Understand and follow direction given
  • Perform the job while standing; able to bend, reach and stoop
  • Work a flexible schedule consisting of daytime, evening and weekends
  • Possess a satisfactory cash record (less than 2 errors over last 12 months)

Essential Job Functions:

Performance of the essential functions of this position require the Team Member to possess the minimum qualifications listed above. These functions include, but are not limited to, the following:

  • Accountable for cash office controls such as safe counts, reconciliation of cashier tills, preparation of deposits, generate various computer reports, prepare and order coin, gift cards, etc.
  • Organize, clean and maintain cash office, front-end work stations.
  • Supervise, train and develop team members.
  • Communicate to all levels of management.
  • Adhere to all front-end procedures, policies and practices.
  • Perform cash handling functions including ringing register
  • Travel to others stores as needed.
  • Provide exceptional customer service.
  • Proper use of store security systems and keys per company policies.
  • Perform other duties as assigned

Important Disclaimer Notice: The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Associate may be required to perform.ย  The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment.

Benefits Overviewย 

Perks and Benefits

  • Competitive Wages
  • 401k Savings Program
  • Flexible work schedules
  • Paid Time Off: Vacation Time, Sick Time, 6 Paid Holidays
  • Discount programs: Cell Phone discounts, ticket, hotel, vacation discounts and other personal discounts
  • Well-Being Programs: Financial Well Being, Mental Health, Gym Membership Discounts
  • Paid opportunities to participate in community events
  • Recognition Programs: Team Member of the Month, Team Member of the Year, Safety Recognition, Performance Recognition, Monthly Team Member Store Events
  • Team Member Referral Bonus
  • Ongoing training and career preparation
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