... the ticket off their queue. * Diagnose failures through deep log analysis, command-line investigation, and network tracing across the full stack-device, connectivity, and platform. * Identify ...
New
... the ticket off their queue. * Diagnose failures through deep log analysis, command-line investigation, and network tracing across the full stack-device, connectivity, and platform. * Identify ...
New
Monitor network events \(24\times7\times365\) across multiple tools and independently manage and prioritize technical ticket queues in Remedy. Fault Isolation & Analysis: Proactively analyze alarms ...
Monitor network events \(24\times7\times365\) across multiple tools and independently manage and prioritize technical ticket queues in Remedy. Fault Isolation & Analysis: Proactively analyze alarms ...
... network, and device access is removed or updated within compliance requirements. * Maintain accurate hardware, asset, and ticket documentation related to assigned work. Service Management and Process ...
... network, and device access is removed or updated within compliance requirements. * Maintain accurate hardware, asset, and ticket documentation related to assigned work. Service Management and Process ...
SVC Seasonal/Part-time Positions
Ephraim, UT · On-site
$15/hr
Positions include Custodial, Ushers, Ticket Takers, Ticket Office, and Technical personnel as ... Snow College library card issuance; computer network, Web, and e-mail access; bookstore sponsored ...
SVC Seasonal/Part-time Positions
Ephraim, UT · On-site
$15/hr
Positions include Custodial, Ushers, Ticket Takers, Ticket Office, and Technical personnel as ... Snow College library card issuance; computer network, Web, and e-mail access; bookstore sponsored ...
Perform initial ticket triage by gathering information and assessing urgency and business impact ... Familiarity with Windows, Microsoft 365, networking, MFA, VPNs, Active Directory/Entra ID, or other ...
New
Quick apply
Perform initial ticket triage by gathering information and assessing urgency and business impact ... Familiarity with Windows, Microsoft 365, networking, MFA, VPNs, Active Directory/Entra ID, or other ...
New
Client Response Services Agent
Salt Lake City, UT · On-site
$15 - $20/hr
Demonstrate excellent ticket hygiene by selecting appropriate product categories, keeping detailed ... Microsoft Windows platform (Windows 7, 10) Networking, LAN, WAN, corporate enterprise domain ...
Client Response Services Agent
Salt Lake City, UT · On-site
$15 - $20/hr
Demonstrate excellent ticket hygiene by selecting appropriate product categories, keeping detailed ... Microsoft Windows platform (Windows 7, 10) Networking, LAN, WAN, corporate enterprise domain ...
... network management tools. - Utilize trouble ticket management applications to document all aspects of troubleshooting, isolation, escalation, and resolution during the lifecycle of a service ...
... network management tools. - Utilize trouble ticket management applications to document all aspects of troubleshooting, isolation, escalation, and resolution during the lifecycle of a service ...
... the ticket off their queue. * Diagnose failures through deep log analysis, command-line investigation, and network tracing across the full stack--device, connectivity, and platform. * Identify ...
New
Quick apply
... the ticket off their queue. * Diagnose failures through deep log analysis, command-line investigation, and network tracing across the full stack--device, connectivity, and platform. * Identify ...
New
... the ticket off their queue. * Diagnose failures through deep log analysis, command-line investigation, and network tracing across the full stack-device, connectivity, and platform. * Identify ...
New
... the ticket off their queue. * Diagnose failures through deep log analysis, command-line investigation, and network tracing across the full stack-device, connectivity, and platform. * Identify ...
New
IT Help Desk Lead
Draper, UT · On-site
... ticket queue, SLAs, and escalation workflows to maintain responsiveness and accountability • Serve as the primary escalation point for complex technical issues (hardware, software, network, POS ...
IT Help Desk Lead
Draper, UT · On-site
... ticket queue, SLAs, and escalation workflows to maintain responsiveness and accountability • Serve as the primary escalation point for complex technical issues (hardware, software, network, POS ...
Responsibilities : • Lead DC operations across server, storage, and network hardware platforms ... repair procedures. • Manage ticket queues and ensure SLA adherence through effective ...
Responsibilities : • Lead DC operations across server, storage, and network hardware platforms ... repair procedures. • Manage ticket queues and ensure SLA adherence through effective ...
Independently triage the ticket queue, provide feedback, and guide tickets of concern. Monitor network events and failures 24/7/365 using various tools. Proactively analyze alarms, correlate fault ...
New
Independently triage the ticket queue, provide feedback, and guide tickets of concern. Monitor network events and failures 24/7/365 using various tools. Proactively analyze alarms, correlate fault ...
New
Networking: Basic understanding of IT, IP schemes, Wifi * Service & Troubleshooting of Existing ... Completed after each job/ticket Linked Security's Contribution to You: * $25 - $35/hr - Yup!
Quick apply
Networking: Basic understanding of IT, IP schemes, Wifi * Service & Troubleshooting of Existing ... Completed after each job/ticket Linked Security's Contribution to You: * $25 - $35/hr - Yup!
Networking: Basic understanding of IT, IP schemes, Wifi * Service & Troubleshooting of Existing ... Completed after each job/ticket null * $25 - $35/hr - Yup! * Health, Dental & Vision Insurance
Networking: Basic understanding of IT, IP schemes, Wifi * Service & Troubleshooting of Existing ... Completed after each job/ticket null * $25 - $35/hr - Yup! * Health, Dental & Vision Insurance
... networking events and arena/ballpark tours. Essential to this role is the ability to be organized ... Sell Season Ticket Memberships for the Salt Lake Bees * Sell, Service & Renew Groups and Corporate ...
New
... networking events and arena/ballpark tours. Essential to this role is the ability to be organized ... Sell Season Ticket Memberships for the Salt Lake Bees * Sell, Service & Renew Groups and Corporate ...
New
Provides basic troubleshooting assistance and ticket resolution for personal computer users. Supports computer users with installation of basic hardware/software and networking components to meet ...
Provides basic troubleshooting assistance and ticket resolution for personal computer users. Supports computer users with installation of basic hardware/software and networking components to meet ...
Security Installation Technician
North Salt Lake, UT · On-site
$25 - $35/hr
Networking: Basic understanding of IT, IP schemes, Wifi * Service & Troubleshooting of Existing ... Completed after each job/ticket Linked Security's Contribution to You: * $25 - $35/hr - Yup!
Security Installation Technician
North Salt Lake, UT · On-site
$25 - $35/hr
Networking: Basic understanding of IT, IP schemes, Wifi * Service & Troubleshooting of Existing ... Completed after each job/ticket Linked Security's Contribution to You: * $25 - $35/hr - Yup!
UC NOC Technician III
Ogden, UT · On-site
$48K - $86K/yr
Provide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outlined * Proactively monitor network ...
UC NOC Technician III
Ogden, UT · On-site
$48K - $86K/yr
Provide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outlined * Proactively monitor network ...
UC NOC Technician III
Ogden, UT · On-site
$48K - $86K/yr
Provide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outlined * Proactively monitor network ...
UC NOC Technician III
Ogden, UT · On-site
$48K - $86K/yr
Provide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outlined * Proactively monitor network ...
IT Help Desk Lead
Draper, UT · On-site
Manage ticket queue, SLAs, and escalation workflows to maintain responsiveness and accountability * Serve as the primary escalation point for complex technical issues (hardware, software, network ...
IT Help Desk Lead
Draper, UT · On-site
Manage ticket queue, SLAs, and escalation workflows to maintain responsiveness and accountability * Serve as the primary escalation point for complex technical issues (hardware, software, network ...
Ticket Network information
See Utah salary details
$13.57 - $15.56
2% of jobs
$15.56 - $17.55
8% of jobs
$17.55 - $19.54
9% of jobs
$20.44 is the 25th percentile. Wages below this are outliers.
$19.54 - $21.53
11% of jobs
The median wage is $23.08 / hr.
$21.53 - $23.52
24% of jobs
$23.52 - $25.50
19% of jobs
$25.75 is the 75th percentile. Wages above this are outliers.
$25.50 - $27.49
8% of jobs
$27.49 - $29.48
6% of jobs
$29.48 - $31.47
4% of jobs
$31.47 - $33.46
4% of jobs
$33.46 - $35.45
3% of jobs
$13
$24
$35
How much do ticket network jobs pay per hour?
As of Aug 16, 2026, the average hourly pay for ticket network in Utah is $24.26, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $26.49 per hour, depending on experience, location, and employer.
What are the typical daily responsibilities for someone working in a Ticket Network operations role?
In a Ticket Network operations role, your day-to-day tasks often involve managing ticket inventory, ensuring accurate listings on the platform, and coordinating with sellers and buyers to resolve any issues. You may also monitor transactions for quality assurance and assist with customer service inquiries related to ticket availability or order fulfillment. Collaboration with IT, sales, and customer support teams is common, as is staying updated on industry regulations and event schedules to ensure smooth platform operations.
What is the difference between Ticket Network vs Ticketing Agent?
| Aspect | Ticket Network | Ticketing Agent |
|---|---|---|
| Primary Role | Operates a ticketing platform or system for event ticket sales | Assists customers in purchasing tickets, often at a retail or box office |
| Work Environment | Corporate offices, online platforms, call centers | Retail stores, event venues, box offices |
| Credentials | Knowledge of ticketing software, customer service skills | Customer service skills, sometimes basic computer skills |
| Industry Usage | Used by ticketing companies, event organizers, online platforms | Found in theaters, sports arenas, concert venues |
Ticket Network primarily operates as a ticketing platform or system provider, enabling online sales and distribution of event tickets. In contrast, a Ticketing Agent interacts directly with customers to facilitate ticket purchases at physical locations or via customer service. While Ticket Network focuses on platform management, Ticketing Agents focus on customer service and sales at the point of sale.
How does Ticket Network work?
Ticket Network is a ticket marketplace platform that connects ticket sellers with buyers, facilitating the purchase and sale of event tickets. Employees in related roles may handle customer service, sales, or platform management, often using specialized software and communication skills. The company operates in a fast-paced environment requiring attention to detail and knowledge of ticketing processes.
What are the key skills and qualifications needed to thrive as a Ticket Network specialist, and why are they important?
To thrive as a Ticket Network Specialist, you need a solid understanding of ticket inventory management, e-commerce operations, and strong analytical skills, often supported by a bachelor’s degree in business or a related field. Familiarity with ticketing platforms (like TicketNetwork Exchange), CRM systems, and data analysis tools is typically required. Excellent communication, attention to detail, and problem-solving abilities distinguish high performers in this role. These competencies ensure efficient ticket distribution, customer satisfaction, and optimal sales performance in a competitive marketplace.
What is a Ticket Network?
A Ticket Network is a platform or marketplace that connects buyers and sellers of event tickets, such as concerts, sports games, theater shows, and other live events. Ticket Networks act as intermediaries, providing a secure and reliable way for individuals and authorized resellers to list and purchase tickets. These platforms often offer features like price comparisons, seat selection, and electronic delivery to enhance the ticket-buying experience. Some well-known ticket networks include TicketNetwork.com, StubHub, and SeatGeek. They help ensure authenticity and protect both buyers and sellers through various guarantees and customer service support.
What are popular job titles related to Ticket Network jobs in Utah?
For Ticket Network jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Ticket Network jobs in Utah look for?
The top searched job categories for Ticket Network jobs in Utah are:
Full-time
Posted 2 days ago
New
Job description
ABOUT THIS ROLE
LVT units run unattended in parking lots, job sites, and remote yards-when one goes dark, customer trust goes with it. As a Technical Support Engineer III, you'll own the escalations no one else could crack, working across cellular connectivity, networking, and Linux systems to restore uptime and find true root cause. You'll set the technical bar for the support team: coaching tier I and tier II support agents through hard tickets, turning recurring failures into permanent fixes with Engineering, and owning the runbooks the whole team works from every day.
LVT is a flexible-first company, but this is an in-office role based in our American Fork, Utah facility, where you'll work alongside other support teams and partner directly with software and cloud infrastructure engineers to remotely resolve incidents and manage bug remediation.
ROLE RESPONSIBILITIES- Own resolution of LVT's most complex and ambiguous escalations across cellular, LAN, and Linux-based systems on deployed units-including failures with no documented diagnostic path.
- Serve as the escalation point for tier I and tier II support agents, coaching them through diagnosis rather than simply taking the ticket off their queue.
- Diagnose failures through deep log analysis, command-line investigation, and network tracing across the full stack-device, connectivity, and platform.
- Identify recurring failure patterns across the ticket queue and drive permanent fixes with software and cloud infrastructure engineering.
- Own the team's runbooks, standard operating procedures, and diagnostic documentation-authoring and revising the procedures tier I and tier II support agents rely on daily.
- Represent the Support department in post-incident reviews on high-severity outages, documenting root cause and closing the gaps that allowed them.
- Configure and tune system and network settings to restore and improve performance on deployed units.
- Communicate directly with customers and partners through tickets, chat, and phone during high-severity incidents, keeping stakeholders informed while the technical work proceeds.
- Drive technical projects end-to-end-diagnostic tooling, automation of repetitive troubleshooting, or support readiness for new product launches.
- Escalation-Level Troubleshooting: You're the person tickets get handed to when the runbook runs out. You've resolved issues that required forming a hypothesis and testing it, not following a decision tree.
- Linux Depth: Comfortable working in a Linux shell without a GUI-reading logs, inspecting services and processes, checking configuration, and diagnosing resource and connectivity problems from the command line.
- Networking Fluency: Working command of TCP/IP, DNS, DHCP, routing, VPNs, and firewall behavior, with the ability to isolate a network fault from an application fault.
- Cellular Connectivity: Familiarity with cellular/LTE-connected devices-signal quality, carrier behavior, APN and SIM configuration, and failover-or closely adjacent remote/IoT device experience.
- Root Cause Discipline: You close the loop on why something broke, not just how you got it working again, and you document it so the next engineer doesn't rediscover it.
- Documentation Ownership: Proven track record authoring runbooks and procedures that other engineers actually use-clear, current, and written for the person under pressure at 2 a.m.
- Influence Without Authority: Able to raise the technical bar around you-mentoring peers, driving adoption of better practices, and pushing fixes through Engineering without owning the roadmap.
- Judgment Under Load: Sound prioritization across multiple active high-severity incidents, with clear escalation instincts about when to pull in Engineering versus keep driving.
- Experience: 3+ years in a technical support engineering, escalation, or NOC-style role supporting deployed hardware or connected devices, plus technical certification or equivalent professional experience in Linux and network systems administration. Current LVT Technical Support Engineer IIs who consistently handle complex escalations and mentor teammates are strongly encouraged to apply.