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Ticket Manager Jobs in Raleigh, NC (NOW HIRING)

Livenation

Usher/Ticket Taker

Raleigh, NC

Other tasks as assigned by the Guest Services Manager WHAT THIS PERSON WILL BRING * High School Diploma or equivalent * At least 2 years in Customer Service and communications * Strong strategic ...

Northern Clearing Inc.

Project Manager

Raleigh, NC · On-site

Equipment, Fuel and Materials Tracking * 811 / Once Call Ticket Management * Code and collect receipts from crew members * Ensure compliance with all company and client expectations Desired Skills

STI

Helpdesk Manager - Durham, NC

Durham, NC · On-site

Oversee ticket management systems (e.g., ServiceNow), monitoring queue performance, SLA compliance, and escalation workflows. * Serve as the primary point of contact for escalated technical issues ...

CEDENT

LIMS Administrator (Durham, NC)

Durham, NC · On-site

Lead weekly vendor management meetings with SCC to review ongoing issues, track vendor ticket statuses, and ensure timely resolution. Generate weekly vendor reports for internal review. System ...

Cedent

LIMS Administrator (Durham, NC)

Durham, NC · On-site

Lead weekly vendor management meetings with SCC to review ongoing issues, track vendor ticket statuses, and ensure timely resolution. Generate weekly vendor reports for internal review. * System ...

CEDENT

LIMS Administrator

Durham, NC · On-site

Lead weekly vendor management meetings with SCC to review ongoing issues, track vendor ticket statuses, and ensure timely resolution. Generate weekly vendor reports for internal review. * System ...

TASTY TOAST ONE LLC

Expo

Cary, NC · On-site

$16 - $18/hr

Ticket Management: Reads incoming orders, controls the pace of the kitchen, and directs cooks on when to fire specific dishes. * Quality Control: Inspects all finished dishes for Famous Toastery ...

TASTY TOAST ONE LLC

Expo

Cary, NC · On-site

$16 - $18/hr

Ticket Management: Reads incoming orders, controls the pace of the kitchen, and directs cooks on when to fire specific dishes. * Quality Control: Inspects all finished dishes for Famous Toastery ...

TASTY TOAST ONE LLC

Expo

Cary, NC · On-site

$16 - $18/hr

Ticket Management: Reads incoming orders, controls the pace of the kitchen, and directs cooks on when to fire specific dishes. * Quality Control: Inspects all finished dishes for Famous Toastery ...

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Ticket Manager information

See Raleigh, NC salary details

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How much do ticket manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for ticket manager in Raleigh, NC is $21.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.72 per hour, depending on experience, location, and employer.

What is a ticket manager?

Ticket Managers are professionals responsible for overseeing all aspects of ticket sales and distribution for events, such as concerts, sports games, or theater productions. Their duties typically include managing ticket inventory, setting prices, coordinating with vendors or ticketing platforms, and ensuring a smooth experience for customers purchasing tickets. They also handle customer service inquiries related to ticketing and may work closely with marketing teams to promote events. A Ticket Manager plays a crucial role in maximizing event attendance and revenue while maintaining a positive customer experience.

How does a ticket manager typically collaborate with event organizers and vendors during the planning and execution of an event?

A Ticket Manager works closely with event organizers to determine ticket pricing, seating arrangements, and sales strategies, ensuring the ticketing process aligns with the event's goals. They also coordinate with vendors, such as box office software providers and payment processors, to ensure smooth ticket sales and secure transactions. Throughout the event, Ticket Managers communicate regularly with both internal teams and external partners to resolve issues quickly and provide attendees with a seamless experience. This collaboration is essential for managing inventory, reporting sales, and addressing customer inquiries efficiently.

What are the key skills and qualifications needed to thrive as a ticket manager, and why are they important?

To thrive as a Ticket Manager, you need experience in event ticketing operations, knowledge of box office procedures, and often a bachelor’s degree in business or a related field. Familiarity with ticketing software platforms like Ticketmaster or Eventbrite, as well as CRM systems, is typically required. Strong organizational abilities, customer service skills, and attention to detail make someone stand out in this role. These competencies ensure efficient ticket sales, positive guest experiences, and smooth event operations.

What are the most commonly searched types of Ticket jobs in Raleigh, NC?

The most popular types of Ticket jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Ticket Manager jobs?

Cities near Raleigh, NC with the most Ticket Manager job openings:

Ticket Manager jobs near you
Infographic showing various Ticket Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $45,317 per year, or $21.8 per hour.

Box Office Ticket Seller

Durham Performing Arts Center

Durham, NC • On-site

Part-time

Re-posted 22 days ago

Job description


A Ticket Seller at DPAC is the first point of contact for our customers.You'll provide accurate event information, assist with ticket purchases and exchanges, and guide customers through our website and mobile ticketing applications.
At DPAC, you'll find a fun and fast-paced work environment where your contributions are key to ensuring a positive customer experience.
If you're ready to be part of one of America's premier live entertainment venues, we invite you to apply and join us in celebrating the arts!
What you'll do:
  • Customer Service: We are here to help.With a positive attitude, you will answer customer questions and assist with ticket sales.
  • Eye for Detail: You will manage all transactions with the upmost accuracy.You will verify that the events you are selling and exchanging are in line with the customer's request.
  • Guidance: You will lead customers through using the DPAC App, downloading tickets to their digital wallets, and using their phone as their ticket.
  • Season Tickets: Assist season ticket holders with exchanges, purchases, and ticket delivery.
  • Sales Management: Process incoming ticket sales via phone and in person.
  • Cash Handling: Manage cash and credit card transactions responsibly and accurately.

What you'll bring:
  • Computer Skills: While not mandatory, familiarity with ticketing systems and mobile phones is a plus.
  • Communication: Willingness to listen and speak positively to coworkers and customers.Must be able to share information with customers to ensure a smooth transaction and that all questions are answered.
  • Award Winning Attitude: You will bring a positive outlook and understanding to assisting customers and making sure their experience is spectacular.

While your job description provides a roadmap for your role, it's not set in stone. We value adaptability. So, there may be times when we'll ask you to try something new, contributing beyond your regular duties.
Requirements
Physical Requirements:
  • Ability to look at a computer screen for extended periods of time.
  • Comfort with frequent standing or prolonged sitting.
  • Must be able to clearly communicate with customers.

Additional Requirements:
  • High School Diploma or GED.
  • Reliable transportation to Durham, NC.
  • Must be at least 18 years old.
  • Legally able to work in the United States.

Requirements
Application Requirements:
  • Please submit a resume and cover letter for consideration.

Apply