ZipRecruiter

Log In

1

Ticket Manager Jobs in Baltimore, MD (NOW HIRING)

Livenation

Venue Usher/Ticket Taker

Silver Spring, MD · On-site

$20/hr

Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network. As the ... As an usher, greeter, or ticket taker, you help ensure the safety of all guests and the venue at ...

Reflexive Concepts

System Engineer I

Hanover, MD · On-site

The role involves providing 24x7 support for Identity, Credential, and Access Management systems, along with monitoring and delivering support through ticket management. Responsibilities : • ...

Mission First

SLA Ticket Auditor

Columbia, MD · On-site

Description: The job duties of the SLA Ticket auditor are as follows: * Gather, process, and ... Work with the service delivery organization and service managers to manage performance against ...

Reflexive Concepts

System Engineer I

Hanover, MD · On-site

You will use JIRA for ticket management and provide support through email, chat, and phone. The ideal candidate is an analytical thinker who enjoys solving puzzles and problems. Qualifications:

Reflexive Concepts

Technical Consultant II

Hanover, MD · On-site

You will use JIRA for ticket management and provide support through email, chat, and phone. The ideal candidate is an analytical thinker who enjoys solving puzzles and problems. Qualifications: * Ten ...

SEOasis

Be Seen First

Remote High Ticket Sales Closer

Marriottsville, MD · Remote

$1.0K - $15K/mo

If you're looking for a comfortable base salary where you can hide behind a CRM and blame the leads ... At least 2 years closing B2B or high-ticket offers ($3k+ deals, ideally recurring) * A close rate ...

Integral

Help Desk Manager

Fort George G Meade, MD · On-site

$120K - $135K/yr

Experience in implementing ITIL-based methods of using industry-recognized Service Desk ticket management software. Salary range: $120,000 - $135,000 This role is in the proposal stage. The above ...

Integral

Help Desk Manager

Fort George G Meade, MD

$120K - $135K/yr

... Desk ticket management software. Salary range: $120,000 - $135,000 This role is in the proposal stage. The above salary range represents a general guideline. Integral Federal considers a number of ...

next page

Showing results 1-20

All JobsTicket JobsTicket Manager JobsTicket Manager Jobs in Baltimore, MD

Ticket Manager information

See Baltimore, MD salary details

$10

$22

$30

How much do ticket manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for ticket manager in Baltimore, MD is $22.27, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $26.25 per hour, depending on experience, location, and employer.

What is a ticket manager?

Ticket Managers are professionals responsible for overseeing all aspects of ticket sales and distribution for events, such as concerts, sports games, or theater productions. Their duties typically include managing ticket inventory, setting prices, coordinating with vendors or ticketing platforms, and ensuring a smooth experience for customers purchasing tickets. They also handle customer service inquiries related to ticketing and may work closely with marketing teams to promote events. A Ticket Manager plays a crucial role in maximizing event attendance and revenue while maintaining a positive customer experience.

How does a ticket manager typically collaborate with event organizers and vendors during the planning and execution of an event?

A Ticket Manager works closely with event organizers to determine ticket pricing, seating arrangements, and sales strategies, ensuring the ticketing process aligns with the event's goals. They also coordinate with vendors, such as box office software providers and payment processors, to ensure smooth ticket sales and secure transactions. Throughout the event, Ticket Managers communicate regularly with both internal teams and external partners to resolve issues quickly and provide attendees with a seamless experience. This collaboration is essential for managing inventory, reporting sales, and addressing customer inquiries efficiently.

What are the key skills and qualifications needed to thrive as a ticket manager, and why are they important?

To thrive as a Ticket Manager, you need experience in event ticketing operations, knowledge of box office procedures, and often a bachelor’s degree in business or a related field. Familiarity with ticketing software platforms like Ticketmaster or Eventbrite, as well as CRM systems, is typically required. Strong organizational abilities, customer service skills, and attention to detail make someone stand out in this role. These competencies ensure efficient ticket sales, positive guest experiences, and smooth event operations.

What are the most commonly searched types of Ticket jobs in Baltimore, MD?

The most popular types of Ticket jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Ticket Manager jobs?

Cities near Baltimore, MD with the most Ticket Manager job openings:

Ticket Manager jobs near you
Infographic showing various Ticket Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $46,322 per year, or $22.3 per hour.

Venue Usher/Ticket Taker

Live Nation Entertainment, Inc.

Silver Spring, MD • On-site

$20/hr

Part-time

Re-posted 22 days ago

Live Nation rating

7.1

Company rating: 7.1 out of 10

Based on 142 frontline employees who took The Breakroom Quiz

12th of 52 rated entertainment

Job description

Job Summary:
Who Are We?
Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.
As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/.
Who Are You?
Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.
That's why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.
The Role:
As an usher, greeter, or ticket taker, you help ensure the safety of all guests and the venue at all times. In addition to this responsibility, you will often be one of the first points of contact for guests and play an essential role in delivering a smooth and welcoming experience. This position involves promptly processing guests into the venue, answering general questions, assisting with seating and ushering, and performing light cleaning/restocking during the show, while supporting guests before, during, and after the event.
Job Functions:
  • Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event
  • Assist patrons by giving directions places inside or outside the venue
  • Provide assistance to guests with that require help with patron accessibility, such as accelerated entry, manual screening, guidance to interpreters and guidance to accessible areas
  • Assist with keeping the venue safe, clean and presentable to the guest
  • Help resolve guest complaints or problems
  • Examine tickets or passes to verify authenticity
  • Verify staff credentials at front entrances/restricted areas
  • Show guests to exits or provide other instructions or assistance in case of emergency
  • Partner with fellow team members at the end of show to perform all closing duties
  • Radio communication within and to other departments to relay crucial details of guest activity/movement
  • Additional tasks as assigned by management

Qualifications:
  • Evening availability required. Typical shows run from 5pm - 11:30pm
  • High School Diploma or equivalent (GED, HiSET)
  • Attention to detail a must
  • Strong verbal, written and interpersonal communication skills
  • Report writing and penmanship skills
  • Acute sense of judgment, tact and diplomacy
  • At least 1+ year in a customer/guest service role strongly preferred
  • Strong sense of punctuality
  • Position requires constant standing, walking, climbing stairs and occasional sitting
  • Ability to lift 50lbs alone or up to 200+lbs with assistance
  • Multilingual skills a plus

Compensation:
  • Starting at $20.00/hr.
  • Part-Time Employee Benefits Available
  • Flexible Scheduling

If the above description sounds like you and fits your background, apply online to join the Live Nation Entertainment team today at: https://www.livenationentertainment.com/careers/.
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
Equal Employment Opportunity
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
The expected compensation for this position is:
$17.65 USD - $20.00 USD Hourly
** Pay is based on a number of factors including market location, qualifications, skills, and experience.

What Live Nation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply