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Ticket Manager Jobs in Tennessee (NOW HIRING)

titans

Manager, Ticket Operations

Nashville, TN · On-site

What you'll be doing The Tennessee Titans are seeking an experienced Ticket Operations Manager to lead box office operations at Nissan Stadium. Sitting at the intersection of technology, fan ...

Memphis Grizzlies

Manager, Ticket Sales

Memphis, TN · On-site

In addition, the Ticket Sales Manager is responsible for generating revenue by identifying business opportunities and assisting their team in selling Grizzlies and FedExForum ticket products. These ...

Memphis Grizzlies

Manager, Ticket Sales

Memphis, TN · On-site

In addition, the Ticket Sales Manager is responsible for generating revenue by identifying business opportunities and assisting their team in selling Grizzlies and FedExForum ticket products. These ...

epeinc

Ticket Office Associate - SEASONAL

Memphis, TN · On-site

$14.75 - $19.75/hr

Under the supervision of the Ticket Office Manager work on computerized system selling tickets to guests; provide guest relations; maintain appearance of the ticket office; cross train in the ...

epeinc

Ticket Office Associate - SEASONAL

Memphis, TN

$14.75 - $19.75/hr

Under the supervision of the Ticket Office Manager work on computerized system selling tickets to guests; provide guest relations; maintain appearance of the ticket office; cross train in the ...

Ruby Falls

Part-Time Ticket Lobby Host

Chattanooga, TN · On-site

$13 - $15/hr

Ticket Lobby Hosts are tasked with immediately greeting guests as they enter the Ruby Falls ... Ability to satisfactorily communicate with guests, co-workers and management to their understanding.

Ruby Falls

Part-Time Ticket Lobby Host

Chattanooga, TN · On-site

$13 - $15/hr

Ticket Lobby Hosts are tasked with immediately greeting guests as they enter the Ruby Falls ... Ability to satisfactorily communicate with guests, co-workers and management to their understanding.

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How much do ticket manager jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for ticket manager in Tennessee is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.99 per hour, depending on experience, location, and employer.

What are Ticket Managers?

Ticket Managers are professionals responsible for overseeing all aspects of ticket sales and distribution for events, such as concerts, sports games, or theater productions. Their duties typically include managing ticket inventory, setting prices, coordinating with vendors or ticketing platforms, and ensuring a smooth experience for customers purchasing tickets. They also handle customer service inquiries related to ticketing and may work closely with marketing teams to promote events. A Ticket Manager plays a crucial role in maximizing event attendance and revenue while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as a Ticket Manager, and why are they important?

To thrive as a Ticket Manager, you need experience in event ticketing operations, knowledge of box office procedures, and often a bachelor’s degree in business or a related field. Familiarity with ticketing software platforms like Ticketmaster or Eventbrite, as well as CRM systems, is typically required. Strong organizational abilities, customer service skills, and attention to detail make someone stand out in this role. These competencies ensure efficient ticket sales, positive guest experiences, and smooth event operations.

How does a Ticket Manager typically collaborate with event organizers and vendors during the planning and execution of an event?

A Ticket Manager works closely with event organizers to determine ticket pricing, seating arrangements, and sales strategies, ensuring the ticketing process aligns with the event's goals. They also coordinate with vendors, such as box office software providers and payment processors, to ensure smooth ticket sales and secure transactions. Throughout the event, Ticket Managers communicate regularly with both internal teams and external partners to resolve issues quickly and provide attendees with a seamless experience. This collaboration is essential for managing inventory, reporting sales, and addressing customer inquiries efficiently.
What are the most commonly searched types of Ticket jobs in Tennessee? The most popular types of Ticket jobs in Tennessee are:
What cities in Tennessee are hiring for Ticket Manager jobs? Cities in Tennessee with the most Ticket Manager job openings:
Ticket Manager jobs near you
Infographic showing various Ticket Manager job openings in Tennessee as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,312 per year, or $20.3 per hour.

Manager, Ticket Operations

titans

Nashville, TN • On-site

Other

Re-posted yesterday

Job description

What you’ll be doing

The Tennessee Titans are seeking an experienced Ticket Operations Manager to lead box office operations at Nissan Stadium. Sitting at the intersection of technology, fan experience, and revenue strategy, you'll oversee event setup, STM and account management, reporting, and game day execution while managing a team, owning vendor relationships, and partnering with departments across the organization.

  • Lead, develop, and hold accountable a Ticket Operations team focused on execution and customer service.
  • Oversee event setup and programming on SeatGeek ticketing system for Tennessee Titans related events.
  • Serve as the primary point of contact with SeatGeek, Fortress, and related vendors while maintaining first-class standards in every partnership.
  • Manage STM and ticket holder invoicing and ticket management rules, and access controls.
  • Collaborate with Membership Services and Sales teams on renewal campaigns and sales initiatives, communicating proactively to help teammates succeed.
  • Oversee partnership with PSL holder transfer and resale platform.
  • Serve as the main ticket contact for partnership and football departments.
  • Assist with execution of season ticket member outreach events.
  • Partner with the Strategy and Analytics team to ensure accurate reporting, campaign data integrity, and actionable insights.
  • Manage multiple concurrent projects in a fast-paced environment.

Qualifications – What you’ll bring

 

REQUIRED:

  • Bachelor’s degree in business administration, accounting or equivalent
  • Minimum of five (5) years of Ticket Office experience in professional or major collegiate sports.
  • Minimum of three (3) years of experience managing a ticket office or in a leadership role.
  • Minimum of two (2) years of SeatGeek Unify experience

PREFERRED:

  • Demonstrated ability to lead teams with accountability, clarity, and genuine investment in others’ growth
  • Proven track record working cross-functionally – across sales, analytics, partnerships or operations.
  • Proficiency in Microsoft Office (Word, Excel, Outlook); comfort working with data and reporting tools.

CORE COMPETENCIES

  • Leadership & Accountability — Builds and develops a high-performing team while owning outcomes and driving results.
  • Ticketing System Expertise — Deep proficiency in SeatGeek Unify and box office operations, including event builds, invoicing, and access controls.
  • Cross-Functional Collaboration — Partners effectively with Sales, Membership Services, Analytics, Partnerships, and Football Operations.
  • Vendor Management — Maintains first-class standards across key vendor and platform relationships.
  • Operational Execution — Manages multiple projects and game day responsibilities in a fast-paced NFL environment.


Physical Requirements and Working Conditions

  • Work Environment: Office / Stadium
  • Physical Requirements: Ability to sit for extended periods of time; lift up to 25 lbs.
  • Schedule: Monday – Friday, standard business hours; occasional evenings, holidays and event days

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