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Ticket Associate Jobs in Addison, IL (NOW HIRING)

JCPenney

Operations Associate - Golf Mill S/C

Niles, IL · On-site

Executes pricing and signing - You can change ticket prices and signing on merchandise across the ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...

Saks OFF 5TH

Flex Associate

Northbrook, IL · On-site

$15.25 - $17.50/hr

Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers ... All associates are expected to create an inclusive environment free from harassment, discrimination ...

JCPenney

Operations Associate - Yorktown S/C

Lombard, IL · On-site

$15 - $18.75/hr

Executes pricing and signing - You can change ticket prices and signing on merchandise across the ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...

Saks OFF 5TH

Flex Associate

Chicago, IL · On-site

$15 - $17/hr

Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers ... All associates are expected to create an inclusive environment free from harassment, discrimination ...

Saks OFF 5TH

Flex Associate

Chicago, IL · On-site

$15 - $17/hr

Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers ... All associates are expected to create an inclusive environment free from harassment, discrimination ...

Monica + Andy

Sales Associate

Chicago, IL · On-site

$14.50 - $19.50/hr

Our sales associates will serve our Guideshop customers at their respective locations. They will ... ticket goals and response times Host events and classes in the Guideshop Create a world-class ...

Monica + Andy

Sales Associate

Chicago, IL · On-site

$14.50 - $19.50/hr

Our sales associates will serve our Guideshop customers at their respective locations. They will ... ticket goals and response times Host events and classes in the Guideshop Create a world-class ...

Monica + Andy

Sales Associate

Chicago, IL

$14.50 - $19.50/hr

Our sales associates will serve our Guideshop customers at their respective locations. They will ... ticket goals and response times Host events and classes in the Guideshop Create a world-class ...

Bubbleland

Laundry Processing Associate

Chicago, IL · On-site

$14 - $17/hr

... Ticket * Cleaning Organize Front of the House Store Appearance Clean Store Supply Areas Clean ... Associate View) Replace Exchanger Receipt Paper Request Customer Refunds Putting the Store on the ...

Saks OFF 5TH

Flex Associate - PT

Chicago, IL · On-site

$15 - $17/hr

Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers ... All associates are expected to create an inclusive environment free from harassment, discrimination ...

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Showing results 41-60

All JobsTicket Associate JobsTicket Associate Jobs in Addison, IL

Ticket Associate information

See Addison, IL salary details

$27.1K

$141.5K

$311.1K

How much do ticket associate jobs pay per year?

As of Aug 21, 2026, the average yearly pay for ticket associate in Addison, IL is $141,473.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $212,900.00 per year, depending on experience, location, and employer.

What is a ticket associate?

Ticket Associates are professionals who assist customers with purchasing, exchanging, and resolving issues related to event or transportation tickets. They typically work at box offices, theaters, sports venues, or transportation terminals, providing customer service, processing payments, and ensuring guests have the correct tickets. Ticket Associates may also handle ticketing software, answer inquiries about events or schedules, and help manage crowd flow at entrances. Their role is essential for ensuring a smooth and enjoyable experience for patrons attending events or traveling.

What are the key skills and qualifications needed to thrive as a ticket associate, and why are they important?

To thrive as a Ticket Associate, you need strong organizational skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and sometimes customer relationship management (CRM) tools is typically required. Excellent communication, patience, and problem-solving abilities help you deliver outstanding customer service and resolve issues efficiently. These skills and qualities ensure smooth ticketing operations, satisfied customers, and effective handling of high-traffic situations.

What are some common challenges ticket associates face during peak event times, and how can they effectively manage them?

During peak event times, Ticket Associates often encounter high volumes of customers, long lines, and time-sensitive issues, which can be stressful. Effective communication, staying organized, and maintaining a calm demeanor are crucial to manage these challenges. Utilizing digital ticketing systems efficiently and collaborating closely with team members also helps ensure smooth operations. Proactively addressing customer concerns and being adaptable to changing circumstances will further enhance the guest experience.

What is the difference between Ticket Associate vs Customer Service Representative?

AspectTicket AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require basic technical knowledgeHigh school diploma; often requires communication skills training
Work EnvironmentTicketing systems, call centers, event venuesCall centers, retail, corporate offices
Employer & Industry UsageEvent venues, transportation, entertainmentRetail, telecommunications, hospitality
Common Search & ComparisonTicket Associate vs Customer Service Representative

While both roles involve assisting customers, Ticket Associates primarily handle ticketing and event-related inquiries, often using specialized systems. Customer Service Representatives provide broader support across various industries, focusing on resolving customer issues and inquiries. The roles overlap in communication skills and basic customer service, but Ticket Associates are more specialized in ticketing processes.

What job categories do people searching Ticket Associate jobs in Addison, IL look for?

The top searched job categories for Ticket Associate jobs in Addison, IL are:

What cities near Addison, IL are hiring for Ticket Associate jobs?

Cities near Addison, IL with the most Ticket Associate job openings:

Ticket Associate jobs near you
Infographic showing various Ticket Associate job openings in Addison, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $141,473 per year, or $68 per hour.

Operations Associate - Hawthorn Ctr

JCPenney

Vernon Hills, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

JCPenney rating

5.6

Company rating: 5.6 out of 10

Based on 677 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

Job description

The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.
Primary Responsibilities:
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  • Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.
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  • Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone!
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  • Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.
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  • Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.
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  • Backroom standards: You keep the stockroom safe, clean, and organized .
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  • Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
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  • Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.
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  • Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.

Core Competencies & Accomplisments:
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  • Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
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  • Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
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  • Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
    • \t
  • Work experience- 1-2 years retail experience

At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

What JCPenney employees say

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