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Therapy Services Manager Jobs in Indiana (NOW HIRING)

Reviewer - Therapy Services

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reviewer - Therapy Services Location: Virtual: This role enables associate to work virtually ... Utilization Management and/or Skilled Nursing experience preferred. * Prior Authorization and ...

Reviewer - Therapy Services

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reviewer - Therapy Services Location: Virtual: This role enables associate to work virtually ... Utilization Management and/or Skilled Nursing experience preferred. * Prior Authorization and ...

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Therapy Services Manager information

What does a therapy services manager do?

A Therapy Services Manager oversees the daily operations of therapy departments—such as physical, occupational, and speech therapy—in healthcare settings. They are responsible for managing staff, ensuring high-quality patient care, coordinating therapy programs, and maintaining compliance with healthcare regulations. Additionally, they may handle budgeting, staff development, and performance evaluations. The role combines leadership, clinical expertise, and administrative skills to ensure effective therapy services for patients.

What is the difference between Therapy Services Manager vs Physical Therapist?

AspectTherapy Services ManagerPhysical Therapist
CredentialsTypically requires a master's or doctoral degree in therapy or related field, plus licensureRequires a Doctor of Physical Therapy (DPT) degree and state licensure
Work EnvironmentAdministrative settings, clinics, hospitals, overseeing therapy departmentsClinical settings, hospitals, outpatient clinics, providing direct patient care
Employer & Industry UsageHealthcare organizations, therapy clinics, hospitalsRehabilitation centers, hospitals, private practices

The main difference is that a Therapy Services Manager focuses on overseeing therapy programs and managing staff, while a Physical Therapist provides direct patient care. Both roles require relevant credentials and licensure, but their responsibilities and work environments differ significantly.

What skills and qualifications are needed to thrive as a therapy services manager?

To thrive as a Therapy Services Manager, you need a background in physical, occupational, or speech therapy, often supported by a relevant degree and state licensure, along with leadership experience. Familiarity with healthcare management software, compliance regulations, and electronic health records (EHR) systems is typically required. Strong organizational, communication, and team leadership skills help drive staff performance and patient satisfaction. These competencies ensure effective program delivery, regulatory compliance, and high-quality therapeutic outcomes for patients.

How does a therapy services manager collaborate with other healthcare professionals to ensure comprehensive patient care?

A Therapy Services Manager frequently works alongside physicians, nurses, case managers, and other allied health professionals to coordinate patient treatment plans and ensure quality care. They often participate in interdisciplinary team meetings, share progress updates, and help resolve any barriers to effective therapy delivery. This collaborative approach not only enhances patient outcomes but also fosters a supportive environment for staff and encourages continuous professional development within the team.
Infographic showing various Therapy Services Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Reviewer - Therapy Services

Elevance Health

Indianapolis, IN

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Elevance Health rating

7.7

Company rating: 7.7 out of 10

Based on 351 frontline employees who took The Breakroom Quiz

204th of 308 rated insurance


Job description

Anticipated End Date:

2026-08-17

Position Title:

Reviewer - Therapy Services

Job Description:

Reviewer - Therapy Services

Location: Virtual: This role enables associate to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

***Schedule: Tuesday - Saturday or Sunday - Thursday 8:00 AM - 5:00 PM.

The Reviewer - Therapy Services is responsible for the review of medical records to determine if requests for therapy services (physical therapy, occupational therapy, and/or speech-language pathology) were medically necessary and filed appropriately.

How you will make an impact:

  • Follows the system guidelines that makes decisions on approval for care for a patient.
  • Processes system generated decisions for authorization requests, meeting all contract requirements, processes, and operational unit goals to ensure customer satisfaction.
  • Documents findings, develops analyses, and submits reports to the appropriate departments in accordance with government regulations and requirements.
  • Researches and obtains additional data, consults with clinical reviewers and medical directors, when necessary.
  • Acts as a resource for internal and external customers.
  • May participate in intradepartmental teams, projects, and initiatives.
  • Maintains quality and productivity standards and ensures reviews are conducted within required timeframes.

Minimum Requirements:

  • Requires graduate of a college level program in physical therapy, occupational therapy, or speech language pathology or an accredited two-year program for a Physical Therapist Assistant, Occupational Therapist Assistant, or Speech Language Pathologist Assistant and minimum of 1 year of clinical experience; or any combination of education and experience, which would provide an equivalent background.
  • Current active unrestricted license or certification as a physical therapist assistant, occupational therapist assistant, or speech language pathologist assistant in applicable state required.
  • Certification and/or licensure appropriate to field of specialty is required.
For URAC accredited areas the following applies: Requires current, active, unrestricted license in occupational, speech, or physical therapy to practice as a health professional within the scope of practice in applicable state(s) or territory of the United States. Current, active, unrestricted license or certification as a physical therapist assistant, occupational therapist assistant, or speech language pathologist assistant in applicable state or territory of the United States. Unless expressly allowed by state or federal law or regulation, are located in a state or territory of the United States when conducting a peer clinical review. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

Preferred Skills, Capabilities , and Experiences:

  • Utilization Management and/or Skilled Nursing experience preferred.
  • Prior Authorization and Ongoing Continued Care experience preferred.
  • Medicare Advantage Review experience preferred.

Job Level:

Non-Management Non-Exempt

Workshift:

Job Family:

MED > Licensed/Certified Allied Health Professional

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.


Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.


How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.


We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.


Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.


The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.


Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.


Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.


NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words - the job is posted until 3/13, not through 3/13.


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About Elevance Health

Sourced by ZipRecruiter

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Indianapolis, IN, US

Year founded

2004

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