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The Zoo Jobs (NOW HIRING)

Brevard Zoo

Zoo Experience Advisor

Melbourne, FL

The Zoo Experience Advisor is responsible for providing guests with an amazing Zoo experience by being welcoming, knowledgeable and enthusiastic. Team members will be assigned to either the ...

houstonzoo

Zookeeper III, Elephants

Houston, TX

Under the direction of a Zoo Supervisor, the Zookeeper is responsible for supporting the day-to-day operations associated with the husbandry of the animals and the maintenance of animal enclosures ...

City of Boise, ID

Zoo Keeper

Boise, ID · On-site

$19.29 - $22.90/hr

Parks & Rec Zoo Boise, Boise, ID Job Type: Full Time Regular Job Number: 23 -07649 Department ... The benefits are real and among the best in the Treasure Valley: * Zero-cost premium medical ...

houstonzoo

Zookeeper III, Elephants

Houston, TX

Under the direction of a Zoo Supervisor, the Zookeeper is responsible for supporting the day-to-day operations associated with the husbandry of the animals and the maintenance of animal enclosures ...

City of Boise

Zoo Keeper

Boise, ID

$19.29 - $22.90/hr

... Zoo Boise guests ... In this rewarding role, you'll support the daily care and well-being of native and exotic animals ...

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All JobsThe Zoo Jobs

The Zoo information

What is the difference between The Zoo vs Animal Keeper?

AspectThe ZooAnimal Keeper
Required CredentialsHigh school diploma or equivalent; certifications may enhance prospectsSimilar; often requires relevant certifications or experience
Work EnvironmentPublic, educational, and conservation-focused setting within a zooHands-on animal care in zoo or sanctuary environments
Employer & Industry UsageZoos, wildlife parks, conservation organizationsZoos, animal sanctuaries, wildlife centers
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsJob duties, qualifications, and work environment

Both The Zoo and Animal Keeper roles involve caring for animals in similar settings like zoos and wildlife centers. While The Zoo may refer broadly to the organization or facility, Animal Keeper is a specific job title focused on daily animal care. Candidates interested in working with animals in such environments should consider the required credentials and work environment when exploring these roles.

What are zoo workers?

Zoo workers are professionals who are responsible for the care, management, and education of animals housed in zoos. Their duties can include feeding animals, cleaning enclosures, monitoring animal health, assisting veterinarians, and educating the public about wildlife and conservation. Zoo workers may have various job titles, such as zookeepers, animal care specialists, educators, or curators. They play a crucial role in promoting animal welfare and supporting conservation efforts in both local and global contexts.

What are some common challenges faced by zookeepers when working with a diverse range of animal species?

Zookeepers often encounter challenges related to managing the unique needs of various animal species, such as providing appropriate diets, enrichment, and healthcare routines. Each species may have specific behavioral patterns and environmental requirements, demanding adaptability and close attention to detail from the keeper. Additionally, zookeepers must work collaboratively with veterinarians and other animal care staff to monitor animal health and ensure enclosures meet safety standards. Effective communication and ongoing learning are essential to successfully navigate these complexities and provide the best care for zoo residents.

What are the key skills and qualifications needed to thrive as a Zookeeper, and why are they important?

To thrive as a Zookeeper, you need a background in animal science or biology, hands-on animal care experience, and often a relevant degree or certification. Familiarity with animal management software, feeding protocols, and safety equipment is typically required. Strong observation skills, attention to detail, and effective teamwork and communication are valuable soft skills in this role. These skills ensure the well-being of animals, facilitate educational outreach, and support smooth daily operations within the zoo environment.
More about The Zoo jobs
What cities are hiring for The Zoo jobs? Cities with the most The Zoo job openings:
What states have the most The Zoo jobs? States with the most job openings for The Zoo jobs include:
What job categories do people searching The Zoo jobs look for? The top searched job categories for The Zoo jobs are:
The Zoo jobs near you
Infographic showing various The Zoo job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.
Guest Services Agent - Sales Associate (Part-Time)

Guest Services Agent - Sales Associate (Part-Time)

Maryland Zoo

Baltimore, MD • On-site

$15.75/hr

Part-time

Posted 4 days ago

Job description

Maryland Zoo is an EEO Employer - M/F/Disability/Protected Veteran Status
General Summary: The Guest Services Agent - Sales Associate is asignificant position responsible for creating an exceptional guest experiencethat is exciting, engaging, and entertaining. All Guest Service Agent - SalesAssociate will provide guests with information in accordance with the Zoo'sgoals; including but not limited to Sales Associate, membership programs,encounters, and other Zoo attractions. Additionally, the Guest Services Agent -Sales Associate will support the Zoo's mission to save wildlife and protect wild places and contribute to its environmental, social, governance sustainability, conservation, education, and DEAI (Diversity, Equity, Accessibility, and Inclusion) goals.
Essential Functions:
PrimaryFunctions:
  • Interact in aconsistently pleasant and helpful manner to fellow employees, guests, vendors,and other visitors of the Zoo and demonstrate the highest standards of internaland external customer service;
  • Receiveand verify accurate distribution of opening cash;
  • Performaccurate and efficient monetary transactions and maintain precise dailyrecords;
  • Takeresponsible measures to safeguard all acquired revenue;
  • Reconciledaily transactions with Cash Room including all cash, charges, and discounts;
  • Provideguests with information on all aspects of the Zoo experience such as exhibits,on-ground activities (including times and locations), routes through the Zoo,construction, Shuttles, train, and membership program information;
  • Provide guest control,including challenging situations;
  • Use a campus wide radiosystem to communicate information;
  • Maintain cleanliness at worklocations;
  • Ensure guest safety at alltimes;
  • Load and unload guest responsibilitiesassociated with Zoo shuttles;
  • Load and unload guestresponsibilities associated with amusement rides;
  • If reassigned due to business need, assist withcompleting daily preventative maintenance on all Zoo rides, shuttle, and train;
  • Monitor and validatememberships of guests at the Zoo entrance;
  • Promote all sales functionsat the main gate, including but not limited to; general admission, traintickets, wristbands, carousel vouchers, camel rides (seasonally), penguinencounters as well as membership sales and fulfillments.
  • Promote sales in a mannerthat will enable the Zoo to meet or exceed established annual membershipprogram sales goals
  • Perform other duties asassigned; and,
  • Adhere to all policies andprocedures of the Zoo.

Communication (Internaland External):
  • Responsible for keeping theDirector, Managers, and Supervisors fully updated on any issues that may occurduring daily operations;
  • Respond appropriately toguests' questions, comments, or concerns;
  • Communicate with fellow GuestServices Agents by radio contact as needed following Zoo radio etiquette andprotocol at all times; and,
  • Contact an appropriate staffmember necessary to resolve guest issues.

Management of Resources (Financial,Human Resources, Facilities):
  • Assist in maintaining accurate documentation incompliance with safety standards to include daily checklists, maintenance logs,and training hours logs;
  • Meet guidelines of the CashDiscrepancy policy on a consistent basis;
  • Distribute Zoo literature,including but not limited to: maps, and event flyers, while maintainingaccurate supply of the same; and,
  • Monitor guests' behavior toensure their safety on and around the rides, shuttle, and train.

Minimum Qualifications:
  • Hospitality:
  • Friendly and outgoing;
  • Possess a positive andpatient attitude;
  • Possess excellent verbalcommunication skill, as well as writing and math skills (i.e. addition,subtraction, multiplication, division, and percentages); and,
  • Adaptability-Willingness to work until the last guest hasleft Zoo grounds each scheduled day.

Education:
  • Minors(14 to 17 years of age) may be considered for employment by the Human ResourcesDepartment at the Zoo. However, minorsare required to furnish an authorized work permit agreement with the necessarysignatures to legally work at the Zoo.

Experience/Training:
  • Minimum of six months relatedexperience and/or training;
  • Proficient in cash handlingprocedures;
  • Familiarity with a Point ofSale (POS) system environment; and,

Working Conditions:
  • Must be able to stand andremain active for an eight hour shift;
  • Must be able to sit uprightfor long periods of time;
  • Mustbe able to walk large areas of the Zoo as needed;
  • Must be able to work in anoutdoor weather environment in all seasons and weather, includingheat/humidity, cold temperatures, and/or wet conditions;
  • Ability to work a flexibleschedule to include weekends, holidays, and special events; and,
  • Must be able to exert up to35 pounds of force to lift, push, pull, carry, or otherwise move objects.
  • Exposure to potential environmental hazards such as poison oak/ivy, uneven terrain, insect bites/stings, and Hepatitis B depending on the position.

Equipment:
  • Mustbe able to operate a variety of equipment including two-way radio, rides,computer, computerized register, and telephone.

Traits Desirable:
  • Ability to work withindividuals from a wide variety of ethnic, cultural and economic backgrounds;and,
  • Ability to identify andresolve guest issues.

Disclaimer:
The statements above are intended to describe the generalnature and level of work being performed by employees assigned to thisclassification. They are not intended to be construed as an exhaustive listof all responsibilities, duties and/or skills required of all personnel soclassified. Therefore, management reserves the right to revise the job orto require that other or different tasks be performed when circumstanceschange.
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