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The Zoo Jobs in Reston, VA (NOW HIRING)

New York Aquarium

Federal Legislative Intern

Washington, DC · On-site +1

$17 - $22/hr

WCS combines the power of its zoos and an aquarium in New York City and a Global Conservation Program in more than 50 countries to achieve its mission to save wildlife and wild places. WCS runs the ...

RPMGlobal

Senior Java Developer

Washington, DC · On-site

$130 - $170/hr

The role involves planning and executing upgrades across the technology stack, including Apache Solr with ZooKeeper, Apache Tomcat, Apache Directory Studio, and Java/Python components running on ...

RPMGlobal

DevOps Engineer

Washington, DC · On-site

$120 - $170/hr

The ideal candidate will have hands-on experience with GitLab CI/CD pipelines, Nexus Repository management, and building and maintaining Apache Solr clusters with ZooKeeper in production environments.

Base-2 Solutions, LLC

DevOps Engineer

Washington, DC · On-site

$59.75 - $81.75/hr

The ideal candidate will have hands-on experience with GitLab CI/CD pipelines, Nexus Repository management, and building and maintaining Apache Solr clusters with ZooKeeper in production environments.

US Government Jobs

Materials Handler

Hyattsville, MD · On-site

$16.75 - $20.25/hr

Smithsonian Institution The Smithsonian Institution is the world's largest museum, education, and research complex, with 21 museums and the National Zoo. This position is located in one of the SI ...

Base-2 Solutions, LLC

Senior Java Developer

Reston, VA · On-site

$59.50 - $76/hr

The role involves planning and executing upgrades across the technology stack, including Apache Solr with ZooKeeper, Apache Tomcat, Apache Directory Studio, and Java/Python components running on ...

Base-2 Solutions, LLC

Senior Java Developer

Washington, DC · On-site

$64.75 - $82.75/hr

The role involves planning and executing upgrades across the technology stack, including Apache Solr with ZooKeeper, Apache Tomcat, Apache Directory Studio, and Java/Python components running on ...

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All JobsThe Zoo JobsThe Zoo Jobs in Reston, VA

The Zoo information

What is a zoo worker?

Zoo workers are professionals who are responsible for the care, management, and education of animals housed in zoos. Their duties can include feeding animals, cleaning enclosures, monitoring animal health, assisting veterinarians, and educating the public about wildlife and conservation. Zoo workers may have various job titles, such as zookeepers, animal care specialists, educators, or curators. They play a crucial role in promoting animal welfare and supporting conservation efforts in both local and global contexts.

What are the key skills and qualifications needed to thrive as a zookeeper, and why are they important?

To thrive as a Zookeeper, you need a background in animal science or biology, hands-on animal care experience, and often a relevant degree or certification. Familiarity with animal management software, feeding protocols, and safety equipment is typically required. Strong observation skills, attention to detail, and effective teamwork and communication are valuable soft skills in this role. These skills ensure the well-being of animals, facilitate educational outreach, and support smooth daily operations within the zoo environment.

What are some common challenges faced by zookeepers when working with a diverse range of animal species?

Zookeepers often encounter challenges related to managing the unique needs of various animal species, such as providing appropriate diets, enrichment, and healthcare routines. Each species may have specific behavioral patterns and environmental requirements, demanding adaptability and close attention to detail from the keeper. Additionally, zookeepers must work collaboratively with veterinarians and other animal care staff to monitor animal health and ensure enclosures meet safety standards. Effective communication and ongoing learning are essential to successfully navigate these complexities and provide the best care for zoo residents.

What is the difference between The Zoo vs Animal Keeper?

AspectThe ZooAnimal Keeper
Required CredentialsHigh school diploma or equivalent; certifications may enhance prospectsSimilar; often requires relevant certifications or experience
Work EnvironmentPublic, educational, and conservation-focused setting within a zooHands-on animal care in zoo or sanctuary environments
Employer & Industry UsageZoos, wildlife parks, conservation organizationsZoos, animal sanctuaries, wildlife centers
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsJob duties, qualifications, and work environment

Both The Zoo and Animal Keeper roles involve caring for animals in similar settings like zoos and wildlife centers. While The Zoo may refer broadly to the organization or facility, Animal Keeper is a specific job title focused on daily animal care. Candidates interested in working with animals in such environments should consider the required credentials and work environment when exploring these roles.

What job categories do people searching The Zoo jobs in Reston, VA look for?

The top searched job categories for The Zoo jobs in Reston, VA are:

What cities near Reston, VA are hiring for The Zoo jobs?

Cities near Reston, VA with the most The Zoo job openings:

The Zoo jobs near you
Infographic showing various The Zoo job openings in Reston, VA as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution.

Guest Services Manager-Nova Wild Zoo

Sikat Group LLC

Reston, VA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 9 days ago

Job description

Job Description: We are seeking a dynamic and guest-focused individual to join our team as the Zoo Guest Services Manager. In this role, you will be responsible for providing exceptional experiences for our guests by overseeing all aspects of guest services, including ticketing, memberships, visitor information, special events, and retail store. The ideal candidate is passionate about delivering outstanding customer service, building positive relationships with guests, and enhancing the overall visitor experience at our zoo.
Responsibilities:
  • Manage the day-to-day operations of the guest services department, including ticketing, memberships, guest relations, and gift shop.
  • Hire, train, and supervise guest services staff, ensuring they deliver excellent customer service and adhere to zoo policies and procedures.
  • Develop and implement strategies to enhance the guest experience, increase visitor satisfaction, increase revenue, and promote repeat visitation.
  • Oversee the ticketing system, including pricing, promotions, and sales reporting under direction of the zoo ownership.
  • Ensures efficiency of ticketing, field trips, and special events. Relays guest feedback and interacts with guests to obtain feedback.
  • Coordinate the implementation of membership programs, including recruitment, retention, and benefits administration.
  • Serve as a liaison between guests and other zoo departments to address inquiries, complaints, and special requests.
  • Collaborate with marketing, facilities, and animal care teams to plan and execute special events, promotions, and educational programs.
  • Monitor guest feedback and implement improvements based on survey data and visitor comments.
  • Maintains and over sees guest services budget and coordinates with owners on expenses.
  • Ensure compliance with safety regulations and accessibility standards to provide a welcoming environment for all guests.
  • Experience in crisis mitigation and prevention
  • Cross trains with animal care teams and facilities teams to assist where needed.
  • Other duties as assigned.
Requirements:
  • Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred).
  • Previous experience in guest services, hospitality, or customer service management, preferably in a zoo, museum, theme park, or similar environment.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team. Experience with scheduling and implementing disciplinary action.
  • Excellent organizational and problem-solving abilities, with a focus on attention to detail.
  • Experience managing and making budgets.
  • Proven revenue generating skills and mindset.
  • Experience working with vendors and coordinating with gift shop manager to increase revenue and sales throughout the park.
  • Proficiency with square point of sale systems
  • Proficiency in Microsoft Office Suite.
  • Ability to work weekends, holidays, and evenings.
  • Passion for wildlife conservation and environmental education.
  • CPR and First Aid certification (preferred).
Benefits:
  • Healthcare, matching 401k, paid time off

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