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The Riverside Hotel Jobs (NOW HIRING)

Highgate Hotels

Security Officer - Overnight

Savannah, GA

$16 - $18.50/hr

Explore the downtown Savannah shopping district, eat at one of the hotel's many restaurants, reconnect with friends at our riverside Savannah bars, or embark on one of the city's various walking ...

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All JobsThe Riverside Hotel Jobs

The Riverside Hotel information

See salary details

$34.5K

$63.3K

$88.5K

How much do the riverside hotel jobs pay per year?

As of Jun 15, 2026, the average yearly pay for the riverside hotel in the United States is $63,308.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $72,000.00 per year, depending on experience, location, and employer.

What is the difference between The Riverside Hotel vs The Riverside Hotel Front Desk Agent?

AspectThe Riverside HotelThe Riverside Hotel Front Desk Agent
Primary RoleProvides overall hotel management and guest servicesHandles guest check-ins, check-outs, and inquiries
Required CredentialsHospitality management experience, possibly a degreeHigh school diploma or equivalent, customer service skills
Work EnvironmentHotel management offices, staff meetingsFront desk area, guest interaction
Industry UsageHotel operations, managementGuest services, hospitality industry

The Riverside Hotel encompasses overall hotel management, while The Riverside Hotel Front Desk Agent focuses specifically on guest check-in, check-out, and customer service at the front desk. Both roles are essential in the hospitality industry but differ in responsibilities and required credentials.

Infographic showing various The Riverside Hotel job openings in the United States as of June 2026, with employment types broken down into 34% As Needed, 33% Part Time, and 33% Temporary. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $63,308 per year, or $30.4 per hour.
Concierge Services and Tour Sales

Concierge Services and Tour Sales

Hospitality Enterprises

New Orleans, LA • On-site

$14.75 - $19/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 17 days ago

Job description

Benefits:
  • Dental insurance
  • Health insurance
  • Vision insurance

New Orleans Paddlewheels, Inc. is looking for a dynamic, energetic, well-spoken, outgoing individual that is extremely knowledgeable of New Orleans and its surrounding areas to represent us at the Hilton Riverside Hotel on Poydras St.
Job Purpose:
  • The concierge is a key part of making the stay or travel of guests memorable.

Qualifications/Education/Skills:
  • High School Diploma or equivalent.
  • Previous Concierge experience strongly preferred
  • Excellent written and verbal communication required
  • Must be detail-oriented and well organized.
  • Professional dress and demeanor.
  • Strong Customer Service Focus required
  • Ability to use sales operating system, Internet Searches, Outlook, and Office Required

Essential Functions:
Communication Proficiency
  • Attentively communicates with guests and others over the phone, the internet, and in person
  • Upholds a high standard of quick response time for each guest while executing reservations, cancelations, and bookings.
  • Maintains a book of referral contacts, transportation services, and special events to be used by the Concierge Team.
  • Maintains daily log to ensure challenges and issues are responded to and resolved among the Concierge Team.1.2 Taking Initiative
  • Provides information about the facilities and the surrounding areas, such as the best possible routes from one point to another, whether by company transportation, private vehicle, foot or public transportation.
  • Uses resources to recommend best possible dining and entertainment options, catered to each individual or group

1.3 Critical Thinking Skills
  • Develops specific packages that include company tours, transportation, dining, and entertainment for each specific group
  • Always prepared ahead of time with details and solutions for specific property information (i.e. wedding/event location details, dining, etc)
  • Uses philosophy "We don't have problems, we only have opportunities". Finds a solution to any request.

1.4 Leadership
  • Ensures client and guest service excellence
  • Builds strong relationship with service providers and hotel staff and leadership
  • Provides logistical support to hotel executives, as requested
  • Interfaces between each shift to provide a smooth transition and ensure that peers are well prepared for the next shift.

1.5 Customer Focused
  • Attends to the wants and needs of our guests.
  • Acts as a travel consultant to each guest and group
  • Books guests for different events, making reservations or helping them purchase tickets.
  • Upholds a standard of Customer Service that is measured through the Guest Satisfaction Surveys in the hotel and customer feedback.
  • Works efficiently and accurately to manage contact time with each guest
  • Exhibits a high level of customer service on the phone and in person
  • Maintains an air of patience with each guest

1.6 Sales
  • Cross Sells and Up Sells Bigeasy.com Tours, Services, and Products
  • Maintains a report of individual sales results; weekly and monthly. Must meet minimum requirements, as directed by the Head Concierge

Physical Requirements:
  • Ability to stand for extended periods of time, averaging 7-8 hours per workday.
  • Ability to lift 25 pounds with frequency throughout workday.
  • Ability to bend and kneel with frequency throughout workday.
  • Adequate hearing and eyesight to fulfill functions of position.
  • Ability to walk for extended distances.

Work Environment:
  • Indoors, in a hotel lobby area

Hospitality Enterprises, Inc. offers competitive wages and a comprehensive benefits package. EEO/DRUG FREE
**It is not our practice to ask for personal information prior to our on-boarding process. We conduct in-person interviews with all of our candidates. Should you ever be asked to give out any of your personal information, please contact our Human Resources Department. **
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
New Orleans Paddlewheels, Inc
Our Story
New Orleans Paddlewheels, Inc. and New Orleans Tours, Inc./bigeasy.com is a family-owned group of companies with over 50 years of experience in the hospitality and events industry. Our holdings represent the finest in Louisiana travel services, meeting planning, transportation, accommodations, attractions, and entertainment. We have the knowledge and resources necessary to craft an unforgettable Louisiana trip or event.
Whether you're cruising the Mississippi on an authentic riverboat, exploring the bayou on a swamp tour, attending a major sporting event, planning a wedding, or bringing your whole group to New Orleans, New Orleans Paddlewheels and New Orleans Tours has the expertise to make it happen!
Our Culture
With over 50 years in the hospitality industry as a family-owned company, we understand the value and importance of our employees. Our company recognizes the necessity for career development and nurtures talent throughout the companies. A career with us provides many opportunities for advancement in a family-like atmosphere that celebrates loyalty, inclusion, and diversity within our community.
Total Compensation
At New Orleans Paddlewheels, we know it is important to balance a successful career with a healthy lifestyle involving family, friends, and community. We offer our employees a total compensation package that far exceeds the value of their base salary alone and helps employees achieve that balance.
Insurance Benefits include Medical, Vision, Dental, Voluntary Life Insurance, Hospital Indemnity, Critical Illness, Short Term and Long Term Disability, Cancer, and Accident coverage. Insurance benefits are available to full-time employees first of the month after 60 days with the company.
Full-time employees who have been with the company for 90 days are eligible for 40 hours of sick time. After one year full-time, employees are eligible for 40 hours of vacation time. We also have six paid holidays per year.
**It is not our practice to ask for personal information before our onboarding process. We conduct in-person interviews with all of our qualified candidates who have been selected for an interview. Should you ever be asked to give out any of your personal information, please contact our Human Resources Department. **
Company Website:

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