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The Plug Jobs in Washington (NOW HIRING)

Luminis Health

ITSM Administrator

Annapolis, MD

Work with business users to evaluate JIRA and Confluence plug-ins, determine licensing needs, and perform testing, installation and configuration of the plug-ins. * Utilizes design skills to define ...

Luminis Health

ITSM Administrator

Annapolis, MD · On-site

$66K - $100K/yr

Work with business users to evaluate JIRA and Confluence plug-ins, determine licensing needs, and perform testing, installation and configuration of the plug-ins. * Utilizes design skills to define ...

GCyber

JIRA Administrator

Arlington, VA · On-site

The JIRA Administrator will be configuring and maintaining JIRA dashboards and workflows to ... and plug-ins for compatibility. • Manage and optimize JIRA projects, workflows, filters ...

IQ Electric

Journeyman Electrician

Waldorf, MD · On-site

$26.50 - $36.25/hr

Expect a high paced, commercial environment where the day starts early and you are working on ... Plug or email us at Admin@IQElectric.net.

GCyber

JIRA Administrator

Arlington, VA · On-site

The JIRA Administrator will be configuring and maintaining JIRA dashboards and workflows to ... plug-ins for compatibility. * Manage and optimize JIRA projects, workflows, filters, dashboards ...

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All JobsThe Plug JobsThe Plug Jobs in Washington

The Plug information

What is a plug?

A 'Plug' is a slang term used to describe someone who acts as a reliable source or middleman for hard-to-find goods, services, or information. In many contexts, a plug has a network of connections that allows them to access or distribute items that may not be easily available to the general public. This role is common in various industries, from entertainment and fashion to streetwear and nightlife. Being a plug usually requires trust, discretion, and a strong network. The plug's importance lies in their ability to connect people with what they need, often quickly and efficiently.

What are the key skills and qualifications needed to thrive as a data analyst, and why are they important?

To thrive as a Data Analyst, you need strong analytical skills, proficiency in statistics, and a solid educational background in mathematics, computer science, or a related field. Familiarity with data visualization tools (such as Tableau or Power BI), statistical software (like R or SAS), and database languages (such as SQL) is typically required. Attention to detail, problem-solving abilities, and effective communication skills help analysts translate complex data into actionable insights for stakeholders. These skills enable accurate data interpretation, informed decision-making, and clear communication of findings within organizations.

What are the most common challenges faced by professionals working as an electrical plug assembly technician?

Electrical plug assembly technicians often encounter challenges such as meeting precise quality standards, maintaining safety protocols, and adapting to varying production volumes. The role requires attention to detail to ensure all components are assembled correctly, as small errors can impact product safety and functionality. Technicians also frequently work as part of a team on production lines, which means strong communication and the ability to collaborate efficiently are essential. Additionally, staying current with updated manufacturing technologies and procedures is important for ongoing success in this field.

What is the difference between The Plug vs Electrician?

AspectThe PlugElectrician
CredentialsTypically no formal licensing required, but may have certifications in specific areasLicensed professionals with state or local electrical licenses
Work EnvironmentOften involved in connecting clients with service providers, working in various settingsPerforming electrical installations, repairs, and maintenance in residential, commercial, or industrial sites
Industry UsageUsed mainly in gig economy, service matching platforms, and freelance contextsStandard trade profession with regulated licensing and formal employment

The Plug generally refers to a platform or service connecting clients with electricians or related service providers, often without requiring formal credentials. Electricians are licensed tradespeople performing electrical work directly. While The Plug acts as an intermediary, electricians are the professionals executing the work on-site.

The Plug jobs near you
Infographic showing various The Plug job openings in Washington as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 67% In-person, and 33% Remote job distribution.

ITSM Administrator

Luminis Health

Annapolis, MD

Full-time

Re-posted 9 days ago

Luminis Health rating

7.9

Company rating: 7.9 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

108th of 893 rated healthcare providers

Job description

Position Objective:

The ITSM administrator provides configuration and administrative support of the Cloud-based Atlassian tool suite, including multiple Jira, Confluence, and key 3rd party add-ons.  This role will also assist and play a vital role in Automation with the Luminis Health AI chatbot while working to automate and integrate the bot with applications and systems.

Essential Job Duties:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  1. Gather requirements for business processes, and determine ways to optimize/improve JIRA/Confluence/Service Management build and configure
  2. Provide application support for JIRA and Confluence to IT the rest of the business.
  3. Create JIRA projects, queries and reports as required or requested.
  4. Support JIRA and Confluence users
  5. Work with business users to evaluate JIRA and Confluence plug-ins, determine licensing needs, and perform testing, installation and configuration of the plug-ins.
  6. Utilizes design skills to define JIRA workflows and the related screen schemes for complex and high impact projects
  7. Support and configure JIRA plugins as required
  8. Generate documentation on workflows and processes implemented in JIRA.
  9. Work with AI chatbot vendor for continuous improvement and integration.
  10. Provide support for chatbot issues/optimizations while working closely with leadership and the vendor.

Educational/Experience Requirements:

  • AA or Associates Degree required; (BA/BS preferred)
  • Minimum of 5 years in the IT field required.
  • At least 3 years of JIRA experience required.
  • Computer proficiency and aptitude IS/IT customer support experience (minimum 5 years). 
  • JIRA, UNIX, ITIL certifications preferred.
  • 2 years in Healthcare IT preferred.
  • Understanding of JIRA APIs and webhooks
  • Excellent Customer Service Skills (oral and written). Presentation skills and aptitude. Ability to handle multiple tasks. Ability to work individually and as a member of a team. Ability to work under pressure.
  • Required to work in multiple locations must provide own transportation to each location.

Required License/Certifications:

Working Conditions, Equipment, Physical Demands:

There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.  

Physical Demands - Medium Duty

The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.

The above job description is an overview of the functions and requirements for this position.  This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.

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