Assistant Store ManagerThe Muse Coffee Company โ Garner, NC
Full-Time
At The Muse Coffee Company, weโre more than a coffee shopโweโre a place where people gather, relationships are built, and our team has the opportunity to grow.
Weโre looking for a hands-on leader who isnโt afraid to jump behind the bar, coach teammates, and create an exceptional experience for every guest. Youโll partner with the Store Manager to lead daily operations, develop team members, and help ensure every guest receives outstanding service and consistently great food and beverages.
If you enjoy leading from the front, thrive in a fast-paced environment, and believe hospitality is about making people feel genuinely welcome, weโd love to meet you.
What Youโll Do
Lead the Team
- Lead by example with a positive attitude and strong work ethic.
- Coach, motivate, and develop baristas and shift leaders.
- Assist with recruiting, hiring, onboarding, and training new team members.
- Foster a culture built on teamwork, accountability, and continuous improvement.
- Step into leadership whenever the Store Manager is unavailable.
Deliver an Outstanding Guest Experience
- Create memorable experiences for every guest.
- Resolve guest concerns with professionalism and care.
- Ensure every food and beverage item consistently meets Muse quality standards.
- Maintain a clean, organized, and welcoming cafรฉ environment.
Drive Daily Operations
- Oversee cafรฉ operations during assigned shifts.
- Assist with scheduling, labor management, inventory, ordering, and store organization.
- Help monitor sales and operational performance.
- Maintain food safety and sanitation standards.
- Jump in wherever neededโfrom making drinks to stocking inventoryโto support the team during busy periods.
Weโre Looking For Someone Whoโฆ
- Has leadership experience in a coffee shop, cafรฉ, restaurant, retail, or hospitality environment.
- Leads with integrity, humility, and a positive attitude.
- Enjoys coaching others and helping people succeed.
- Communicates clearly and works well with others.
- Stays calm under pressure and solves problems effectively.
- Is dependable, organized, and detail-oriented.
- Loves coffee, hospitality, and serving the local community.
- Is available to work a flexible schedule, including mornings, evenings, weekends, and some holidays.
Physical Requirements
- Stand and walk for extended periods.
- Lift up to 40 pounds.
- Bend, reach, squat, and perform repetitive movements throughout a shift.
- Work comfortably in a fast-paced cafรฉ environment.
Why Join The Muse?
- Opportunity to grow into Store Manager and future multi-store leadership roles as our company continues to expand.
- Ongoing leadership development and training.
- Employee discounts on food and beverages.
- Supportive, team-oriented culture where your ideas and contributions matter.
Our mission is simple:
Serve Others. Love Coffee. Have Fun.
Compensation: The hourly pay listed in this posting reflects the starting base wage. Team members also participate in our tip program, providing additional earnings above the posted hourly rate.
Location: Garner, NC
The Muse Coffee Company is an equal opportunity employer.