Why Work at Hotel Mockingbird?At Hotel Mockingbird, we blend timeless character with a fresh, spirited take on hospitality in Dallas' Park Cities neighborhood. With thoughtfully layered design, a vibrant social energy, and dynamic dining and bar experiences, Hotel Mockingbird is a place where stories unfold and connections take flight. From chef-driven menus to lively, inviting bar spaces, our food and beverage offerings are as memorable as our guest experiences. Our Curators thrive in an engaging, people-first environment, creating personalized moments and unforgettable stays every day.
Job Title: Business Travel Sales Manager
Department: Sales
Reports To: Director of Sales
Location: Hotel Mockingbird
Essential Duties and Responsibilities- Solicit new and existing accounts to meet/exceed business travel revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
- Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales.
- Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.
- Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts.
- Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.
- Communicate both verbally and in writing to provide clear directions to all departments in the hotel to ensure high quality of service to customers.
- Participate in daily business review meetings, pre-convention meetings, training and other sales-related meetings as required.
- Attend trade shows, community events and industry meetings.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned.
Qualifications and Skills- 3+ years of past sales experience preferred.
- Hotel experience preferred.
- Advanced knowledge of market trends, competition and key customers of the hotel.
- Must have experience in business travel at a similar size and quality hotel.
- Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. Advanced knowledge of sales skills, revenue management, training, and motivation of peers.
- Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.