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The Escape Game Jobs (NOW HIRING)

Team Leader

Gatlinburg, TN · On-site

$17.75/hr

Team Leaders at The Escape Game will encourage, challenge, serve, and empower their teammates to uphold our service and hospitality standards. The ideal TL is excited to be flexible, creative, and ...

Team Leader

Orlando, FL · On-site

$15.25 - $15.50/hr

Team Leaders at The Escape Game will encourage, challenge, serve, and empower their teammates to uphold our service and hospitality standards. The ideal TL is excited to be flexible, creative, and ...

Team Leader

Pigeon Forge, TN · On-site

$15 - $16/hr

Team Leaders at The Escape Game will encourage, challenge, serve, and empower their teammates to uphold our service and hospitality standards. The ideal TL is excited to be flexible, creative, and ...

Team Leaders at The Escape Game will encourage, challenge, serve, and empower their teammates to uphold our service and hospitality standards. The ideal TL is excited to be flexible, creative, and ...

Team Leader

Houston, TX · On-site

$13 - $14/hr

Team Leaders at The Escape Game will encourage, challenge, serve, and empower their teammates to uphold our service and hospitality standards. The ideal TL is excited to be flexible, creative, and ...

Team Leader

Los Angeles, CA · On-site

$17.53 - $18.30/hr

Team Leaders at The Escape Game will encourage, challenge, serve, and empower their teammates to uphold our service and hospitality standards. The ideal TL is excited to be flexible, creative, and ...

Team Leader

Cincinnati, OH · On-site

$15/hr

Team Leaders at The Escape Game will encourage, challenge, serve, and empower their teammates to uphold our service and hospitality standards. The ideal TL is excited to be flexible, creative, and ...

Team Leader

Nashville, TN · On-site

$15 - $15.50/hr

Team Leaders at The Escape Game will encourage, challenge, serve, and empower their teammates to uphold our service and hospitality standards. The ideal TL is excited to be flexible, creative, and ...

Team Leader

Irvine, CA · On-site

$17.50/hr

Team Leaders at The Escape Game will encourage, challenge, serve, and empower their teammates to uphold our service and hospitality standards. The ideal TL is excited to be flexible, creative, and ...

Team Leader

Houston, TX · On-site

$13.50 - $14/hr

Team Leaders at The Escape Game will encourage, challenge, serve, and empower their teammates to uphold our service and hospitality standards. The ideal TL is excited to be flexible, creative, and ...

Team Leader

Grapevine, TX · On-site

$13.50/hr

Team Leaders at The Escape Game will encourage, challenge, serve, and empower their teammates to uphold our service and hospitality standards. The ideal TL is excited to be flexible, creative, and ...

Guest Experience Specialist

Irvine, CA · On-site

$16.50 - $17.15/hr

A GES is the ambassador of The Escape Game experience. Just like a great party host, they take responsibility for the energy in the room by making our lobby feel fun, upbeat, and inviting. An ...

Team Leader

Kansas City, MO · On-site

$14 - $14.25/hr

Team Leaders at The Escape Game will encourage, challenge, serve, and empower their teammates to uphold our service and hospitality standards. The ideal TL is excited to be flexible, creative, and ...

Team Leader

Concord, NC · On-site

$13.50/hr

Team Leaders at The Escape Game will encourage, challenge, serve, and empower their teammates to uphold our service and hospitality standards. The ideal TL is excited to be flexible, creative, and ...

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The Escape Game information

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$7

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How much do the escape game jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for the escape game in the United States is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Escape Room Game Master, and why are they important?

To thrive as an Escape Room Game Master, you need strong customer service abilities, attention to detail, and problem-solving skills, often supported by experience in hospitality or entertainment. Familiarity with booking software, audio-visual equipment, and communication systems is typically required. Excellent communication, quick thinking, and the ability to create an engaging atmosphere help you stand out in this role. These skills ensure a memorable and seamless experience for players while maintaining game integrity and safety.

What is The Escape Game and what do employees do there?

The Escape Game is a company that designs and operates immersive escape room experiences where teams solve puzzles and complete missions to 'escape' within a set time limit. Employees at The Escape Game typically work as game guides, hosts, or game masters, helping to set up the rooms, monitor players during the game, provide hints, and ensure everyone has a fun and safe experience. Other roles may include customer service, facility maintenance, or creative positions like puzzle design. The company emphasizes teamwork, creativity, and delivering exceptional guest experiences.

What are some common challenges faced by Game Guides at The Escape Game, and how can they overcome them?

Game Guides at The Escape Game often face the challenge of balancing guest engagement with maintaining the flow and safety of the game. They need to monitor multiple groups, provide clues without giving away solutions, and adapt quickly to unexpected situations. Strong communication skills, quick problem-solving, and a customer-focused mindset help Guides excel. Team collaboration and regular training sessions also support Guides in overcoming these challenges and delivering memorable experiences.

What is the difference between The Escape Game vs Escape Room Game Designer?

AspectThe Escape GameEscape Room Game Designer
Primary RoleOperate and facilitate escape room experiences for guestsDesign and develop escape room puzzles and themes
Work EnvironmentCustomer-facing, entertainment venuesCreative studios, design teams
Required SkillsCustomer service, problem-solving, teamworkCreativity, puzzle design, technical skills
Industry UsageEntertainment, hospitalityGame design, entertainment, event planning

While The Escape Game focuses on delivering immersive escape experiences to customers, Escape Room Game Designers create the puzzles and themes that make these experiences possible. Both roles require problem-solving skills, but one is more customer-oriented, and the other is more creative and technical.

More about The Escape Game jobs
What cities are hiring for The Escape Game jobs? Cities with the most The Escape Game job openings:
What states have the most The Escape Game jobs? States with the most job openings for The Escape Game jobs include:
What job categories do people searching The Escape Game jobs look for? The top searched job categories for The Escape Game jobs are:
Infographic showing various The Escape Game job openings in the United States as of June 2026, with employment types broken down into 25% Full Time, and 75% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,561 per year, or $20.9 per hour.
Guest Experience Specialist

Guest Experience Specialist

The Escape Game

Cincinnati, OH • On-site

$14/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago


The Escape Game rating

5.5

Company rating: 5.5 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

4th of 5 rated escape rooms


Job description

We are located in The Banks! Copy & paste the link below to learn more about our company & the role:
https://drive.google.com/file/d/1C4NFrbRO6VKIzk63h-9unQdAjMw3tE2T/view?usp=sharing


THE ROLE:

Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest’s needs, enthusiastically serve them, and do whatever it takes to make their day!

A GES is the ambassador of The Escape Game experience. Just like a great party host, they take responsibility for the energy in the room by making our lobby feel fun, upbeat, and inviting. An excellent GES is a master of emotional intelligence, which means having the ability to regulate and manage your own emotions and understand the emotions of those around you. To excel in this role, you must be able to read and sense each guest’s feelings and needs to make sure they have a great experience. You are the bookends of each guest’s experience – their first and last impression of The Escape Game.


HOW GUEST EXPERIENCE SPECIALISTS SERVE OUR GUESTS AND OUR TEAM

● Embodying our mission, vision, and values during every shift

● Using TEG’s Party Host Practices

○ Prepare the party venue

○ Connect with guests

○ Keep the energy high

○ Customize the experience

○ Make sure everyone leaves happy

● Using TEG’s Hospitality Habits

○ Courtesy

○ Cleanliness

○ Communication

● Enthusiastically explaining our games and efficiently guiding interactions in the lobby by:

○ Checking in guests

○ Coordinating game start times with Team Leader

○ Answering the phone

○ Accurately booking reservations

● Connecting with every single guest by maintaining open and welcoming body language and asking open-ended questions to encourage fun, friendly conversation with guests

● Making groups of 2-50 feel welcome, cared for, and excited for their game

● Using TEG’s Steps for Creating TEG Fans

○ Extend the invite

○ Keep the party going

○ Encourage party favors

● Immediately and graciously resolving service failures


REQUIREMENTS

● Flexible availability. This role often works nights, weekends, and/or holidays.

● Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs.

● Ability to stand for long periods of time (about 75-80% of your shift).

● Align with TEG’s Uniform Standards.


KNOWLEDGE, SKILLS, & ABILITIES

● Genuine love for serving others

● Flexible, humble, and teachable

● Ability to function both creatively and administratively

● Basic computer abilities

● Exceptional listening skills

● High capacity for creative problem solving

● Energetic, friendly, and patient

● Clear and articulate communicator


BENEFITS FOR FULL TIME TEAM MEMBERS
  • 401(k)
  • 401(k) matching
  • Health Insurance
  • Employee discount
  • Vision insurance
  • Dental insurance
  • Flexible spending account
  • Life insurance
  • Flexible schedule

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