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The Escape Game Jobs (NOW HIRING)

The Escape Game

Guest Experience Host (Honolulu)

Honolulu, HI · On-site

$13.75 - $18.75/hr

We're hiring guest-facing, hospitality-driven team members to join The Escape Game - where your job is making sure every group who walks through our doors has the BEST hour of their week. When was ...

The Escape Game

Guest Experience Host

Concord, NC · On-site

$12.75 - $17.25/hr

We're hiring guest-facing, hospitality-driven team members to join The Escape Game - where your job is making sure every group who walks through our doors has the BEST hour of their week. When was ...

The Escape Game

Guest Experience Host

Phoenix, AZ · On-site

$14 - $18.75/hr

We're hiring guest-facing, hospitality-driven team members to join The Escape Game - where your job is making sure every group who walks through our doors has the BEST hour of their week. When was ...

The Escape Game

Guest Experience Host

Myrtle Beach, SC · On-site

$11 - $15/hr

We're hiring guest-facing, hospitality-driven team members to join The Escape Game - where your job is making sure every group who walks through our doors has the BEST hour of their week. When was ...

The Escape Game

Guest Experience Host

Columbus, OH · On-site

$13 - $17.75/hr

We're hiring guest-facing, hospitality-driven team members to join The Escape Game - where your job is making sure every group who walks through our doors has the BEST hour of their week. When was ...

The Escape Game

Guest Experience Host

Gatlinburg, TN · On-site

We're hiring guest-facing, hospitality-driven team members to join The Escape Game - where your job is making sure every group who walks through our doors has the BEST hour of their week. When was ...

The Escape Game

Guest Experience Host

New Orleans, LA · On-site

$13 - $17.50/hr

We're hiring guest-facing, hospitality-driven team members to join The Escape Game - where your job is making sure every group who walks through our doors has the BEST hour of their week. When was ...

The Escape Game

Team Leader (Penn Quarter)

Washington, DC · On-site

$18 - $18.35/hr

Team Leaders at The Escape Game will encourage, challenge, serve, and empower their teammates to uphold our service and hospitality standards. The ideal TL is excited to be flexible, creative, and ...

The Escape Game

Guest Experience Host

Cincinnati, OH · On-site

$13.50 - $18.25/hr

We're hiring guest-facing, hospitality-driven team members to join The Escape Game - where your job is making sure every group who walks through our doors has the BEST hour of their week. When was ...

The Escape Game

Guest Experience Host

Washington, DC · On-site

$15.75 - $21.50/hr

We're hiring guest-facing, hospitality-driven team members to join The Escape Game - where your job is making sure every group who walks through our doors has the BEST hour of their week. When was ...

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How much do the escape game jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for the escape game in the United States is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $23.80 per hour, depending on experience, location, and employer.

What is The Escape Game?

The Escape Game is a company that designs and operates immersive escape room experiences where teams solve puzzles and complete missions to 'escape' within a set time limit. Employees at The Escape Game typically work as game guides, hosts, or game masters, helping to set up the rooms, monitor players during the game, provide hints, and ensure everyone has a fun and safe experience. Other roles may include customer service, facility maintenance, or creative positions like puzzle design. The company emphasizes teamwork, creativity, and delivering exceptional guest experiences.

What skills and qualifications are needed to thrive as an Escape Room Game Master?

To thrive as an Escape Room Game Master, you need strong customer service abilities, attention to detail, and problem-solving skills, often supported by experience in hospitality or entertainment. Familiarity with booking software, audio-visual equipment, and communication systems is typically required. Excellent communication, quick thinking, and the ability to create an engaging atmosphere help you stand out in this role. These skills ensure a memorable and seamless experience for players while maintaining game integrity and safety.

What are common challenges faced by Game Guides at The Escape Game, and how can they overcome them?

Game Guides at The Escape Game often face the challenge of balancing guest engagement with maintaining the flow and safety of the game. They need to monitor multiple groups, provide clues without giving away solutions, and adapt quickly to unexpected situations. Strong communication skills, quick problem-solving, and a customer-focused mindset help Guides excel. Team collaboration and regular training sessions also support Guides in overcoming these challenges and delivering memorable experiences.

What is the difference between The Escape Game vs Escape Room Game Designer?

AspectThe Escape GameEscape Room Game Designer
Primary RoleOperate and facilitate escape room experiences for guestsDesign and develop escape room puzzles and themes
Work EnvironmentCustomer-facing, entertainment venuesCreative studios, design teams
Required SkillsCustomer service, problem-solving, teamworkCreativity, puzzle design, technical skills
Industry UsageEntertainment, hospitalityGame design, entertainment, event planning

While The Escape Game focuses on delivering immersive escape experiences to customers, Escape Room Game Designers create the puzzles and themes that make these experiences possible. Both roles require problem-solving skills, but one is more customer-oriented, and the other is more creative and technical.

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What states have the most The Escape Game jobs?

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The Escape Game jobs near you
Infographic showing various The Escape Game job openings in the United States as of September 2026, with employment types broken down into 25% Full Time, and 75% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,561 per year, or $20.9 per hour.

Guest Experience Specialist

Dedham, MA • On-site

The Escape Game
Arts, Entertainment, and Recreation • 1 - 5K employees
Learn more about The Escape Gameexternal

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 24 days ago

The Escape Game rating

5.5

Company rating: 5.5 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

4th of 5 rated escape rooms

Job description

Guest Experience Specialist

Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest's needs, enthusiastically serve them, and do whatever it takes to make their day!

A GES is the ambassador of The Escape Game experience. Just like a great party host, they take responsibility for the energy in the room by making our lobby feel fun, upbeat, and inviting. An excellent GES is a master of emotional intelligence, which means having the ability to regulate and manage your own emotions and understand the emotions of those around you. To excel in this role, you must be able to read and sense each guest's feelings and needs to make sure they have a great experience. You are the bookends of each guest's experience – their first and last impression of The Escape Game.

How Guest Experience Specialists Serve Our Guests and Our Team

Embodying our mission, vision, and values during every shift

Using TEG's Party Host Practices

Prepare the party venue

Connect with guests

Keep the energy high

Customize the experience

Make sure everyone leaves happy

Using TEG's Hospitality Habits

Courtesy

Cleanliness

Communication

Enthusiastically explaining our games and efficiently guiding interactions in the lobby by:

Checking in guests

Coordinating game start times with Team Leader

Answering the phone

Accurately booking reservations

Connecting with every single guest by maintaining open and welcoming body language and asking open-ended questions to encourage fun, friendly conversation with guests

Making groups of 2-50 feel welcome, cared for, and excited for their game

Using TEG's Steps for Creating TEG Fans

Extend the invite

Keep the party going

Encourage party favors

Immediately and graciously resolving service failures

Requirements

Flexible availability. This role often works nights, weekends, and/or holidays.

Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs.

Ability to stand for long periods of time (about 75-80% of your shift).

Align with TEG's Uniform Standards.

Knowledge, Skills, & Abilities

Genuine love for serving others

Flexible, humble, and teachable

Ability to function both creatively and administratively

Basic computer abilities

Exceptional listening skills

High capacity for creative problem solving

Energetic, friendly, and patient

Clear and articulate communicator

Benefits for Full Time Team Members

  • 401(k)
  • 401(k) matching
  • Health Insurance
  • Employee discount
  • Vision insurance
  • Dental insurance
  • Flexible spending account
  • Life insurance
  • Flexible schedule

What The Escape Game employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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