You'll design mechanisms to seamlessly weave long-term user memories and preferences into real-time dialogue, while helping the user drive the conversation. * Conversational Intelligence: Designing ...
You'll design mechanisms to seamlessly weave long-term user memories and preferences into real-time dialogue, while helping the user drive the conversation. * Conversational Intelligence: Designing ...
Retail For The People Talent Network
$17 - $21.75/hr
And the quiet advantage of being known, so when the right opportunity opens, your name is already in the conversation. Who We Are Retail For The People is a people-first boutique agency with two ...
Quick apply
Apply Early
Retail For The People Talent Network
$17 - $21.75/hr
And the quiet advantage of being known, so when the right opportunity opens, your name is already in the conversation. Who We Are Retail For The People is a people-first boutique agency with two ...
Apply Early
Join Our Talent Community!
Indianapolis, IN ยท On-site
Submit your information to get the conversation started! We'll reach out to you if a suitable opportunity matching your interests and experience becomes available.
Join Our Talent Community!
Indianapolis, IN ยท On-site
Submit your information to get the conversation started! We'll reach out to you if a suitable opportunity matching your interests and experience becomes available.
Closely follow client instructions, professionally interject only when additional clarity or repetition is required, and manage the flow of the conversation. * Always have a medical glossary ...
Closely follow client instructions, professionally interject only when additional clarity or repetition is required, and manage the flow of the conversation. * Always have a medical glossary ...
AI Conversation Designer
Denver, CO ยท On-site
About the team/role We are seeking a skilled and detail-oriented AI Conversation Designer to join our Service Design team. This role is central to managing and optimizing our conversational AI agents ...
AI Conversation Designer
Denver, CO ยท On-site
About the team/role We are seeking a skilled and detail-oriented AI Conversation Designer to join our Service Design team. This role is central to managing and optimizing our conversational AI agents ...
As our needs evolve, we may reach out to further the conversation. W.
As our needs evolve, we may reach out to further the conversation. W.
AI Conversation Designer
Denver, CO ยท On-site
$90K - $112K/yr
About the team/role We are seeking a skilled and detail-oriented AI Conversation Designer to join our Service Design team. This role is central to managing and optimizing our conversational AI agents ...
AI Conversation Designer
Denver, CO ยท On-site
$90K - $112K/yr
About the team/role We are seeking a skilled and detail-oriented AI Conversation Designer to join our Service Design team. This role is central to managing and optimizing our conversational AI agents ...
Talk with Imminent Risk clients and de-escalating, screen, safety plan, and reduce lethal means during the conversation. * Use the least invasive approach to service provision. * Provide referrals ...
Talk with Imminent Risk clients and de-escalating, screen, safety plan, and reduce lethal means during the conversation. * Use the least invasive approach to service provision. * Provide referrals ...
988 Phone Representative (Remote - MUST ALREADY LIVE in the Tampa Bay, FL area)
Clearwater, FL ยท On-site +1
$25/hr
Talk with Imminent Risk clients and de-escalating, screen, safety plan, and reduce lethal means during the conversation. * Use the least invasive approach to service provision. * Provide referrals ...
988 Phone Representative (Remote - MUST ALREADY LIVE in the Tampa Bay, FL area)
Clearwater, FL ยท On-site +1
$25/hr
Talk with Imminent Risk clients and de-escalating, screen, safety plan, and reduce lethal means during the conversation. * Use the least invasive approach to service provision. * Provide referrals ...
988 Phone Representative (Remote - MUST ALREADY LIVE in the Tampa Bay, FL area)
Clearwater, FL ยท On-site +1
$25/hr
Talk with Imminent Risk clients and de-escalating, screen, safety plan, and reduce lethal means during the conversation. * Use the least invasive approach to service provision. * Provide referrals ...
988 Phone Representative (Remote - MUST ALREADY LIVE in the Tampa Bay, FL area)
Clearwater, FL ยท On-site +1
$25/hr
Talk with Imminent Risk clients and de-escalating, screen, safety plan, and reduce lethal means during the conversation. * Use the least invasive approach to service provision. * Provide referrals ...
Talk with Imminent Risk clients and de-escalating, screen, safety plan, and reduce lethal means during the conversation. * Use the least invasive approach to service provision. * Provide referrals ...
Talk with Imminent Risk clients and de-escalating, screen, safety plan, and reduce lethal means during the conversation. * Use the least invasive approach to service provision. * Provide referrals ...
988 Phone Representative (Remote - MUST ALREADY LIVE in the Tampa Bay, FL area)
Clearwater, FL ยท Remote
Talk with Imminent Risk clients and de-escalating, screen, safety plan, and reduce lethal means during the conversation. * Use the least invasive approach to service provision. * Provide referrals ...
Quick apply
Apply Early
988 Phone Representative (Remote - MUST ALREADY LIVE in the Tampa Bay, FL area)
Clearwater, FL ยท Remote
Talk with Imminent Risk clients and de-escalating, screen, safety plan, and reduce lethal means during the conversation. * Use the least invasive approach to service provision. * Provide referrals ...
Apply Early
Converse with Imminent Risk clients and de-escalating, screen, safety plan, and reduce lethal means during the conversation. * Use the least invasive approach to service provision. * Provide ...
Converse with Imminent Risk clients and de-escalating, screen, safety plan, and reduce lethal means during the conversation. * Use the least invasive approach to service provision. * Provide ...
You'll get to conduct A/B testing and research on the optimal voice, tone, and messaging to best ... Could this be more conversational?"- let's talk. Key job responsibilities Within this role, you'll ...
You'll get to conduct A/B testing and research on the optimal voice, tone, and messaging to best ... Could this be more conversational?"- let's talk. Key job responsibilities Within this role, you'll ...
Converse with Imminent Risk clients and de-escalating, screen, safety plan, and reduce lethal means during the conversation. * Use the least invasive approach to service provision. * Provide ...
Converse with Imminent Risk clients and de-escalating, screen, safety plan, and reduce lethal means during the conversation. * Use the least invasive approach to service provision. * Provide ...
988 Chat/Text Representative (Remote - MUST ALREADY LIVE in the Tampa Bay, FL area)
Clearwater, FL ยท Remote
Converse with Imminent Risk clients and de-escalating, screen, safety plan, and reduce lethal means during the conversation. * Use the least invasive approach to service provision. * Provide ...
Quick apply
988 Chat/Text Representative (Remote - MUST ALREADY LIVE in the Tampa Bay, FL area)
Clearwater, FL ยท Remote
Converse with Imminent Risk clients and de-escalating, screen, safety plan, and reduce lethal means during the conversation. * Use the least invasive approach to service provision. * Provide ...
988 Chat/Text Representative (Remote - MUST ALREADY LIVE in the Tampa Bay, FL area)
Clearwater, FL ยท Remote
Converse with Imminent Risk clients and de-escalating, screen, safety plan, and reduce lethal means during the conversation. * Use the least invasive approach to service provision. * Provide ...
Quick apply
Apply Early
988 Chat/Text Representative (Remote - MUST ALREADY LIVE in the Tampa Bay, FL area)
Clearwater, FL ยท Remote
Converse with Imminent Risk clients and de-escalating, screen, safety plan, and reduce lethal means during the conversation. * Use the least invasive approach to service provision. * Provide ...
Apply Early
Conversation Designer, HCI
New York, NY ยท On-site
The system must handle multi-step reasoning, interact with external tools, and remain reliable ... Design conversational flows for AI interactions across chat, task completion, and assistant-guided ...
Conversation Designer, HCI
New York, NY ยท On-site
The system must handle multi-step reasoning, interact with external tools, and remain reliable ... Design conversational flows for AI interactions across chat, task completion, and assistant-guided ...
In this role you will be responsible for aligning the business needs and technical solutions with a focus on defining and documenting data interfaces, injecting technical logic into conversation ...
In this role you will be responsible for aligning the business needs and technical solutions with a focus on defining and documenting data interfaces, injecting technical logic into conversation ...
988 Chat/Text Representative (Remote - MUST ALREADY LIVE in the Tampa Bay, FL area)
Clearwater, FL ยท On-site +1
$25/hr
Converse with Imminent Risk clients and de-escalating, screen, safety plan, and reduce lethal means during the conversation. * Use the least invasive approach to service provision. * Provide ...
988 Chat/Text Representative (Remote - MUST ALREADY LIVE in the Tampa Bay, FL area)
Clearwater, FL ยท On-site +1
$25/hr
Converse with Imminent Risk clients and de-escalating, screen, safety plan, and reduce lethal means during the conversation. * Use the least invasive approach to service provision. * Provide ...
The Conversation information
See salary details
$37.02 - $40.76
6% of jobs
$40.76 - $44.49
6% of jobs
$44.49 - $48.23
0% of jobs
$50.49 is the 25th percentile. Wages below this are outliers.
$48.23 - $51.97
20% of jobs
$51.97 - $55.70
15% of jobs
The median wage is $57.20 / hr.
$55.70 - $59.44
5% of jobs
$59.44 - $63.18
1% of jobs
$63.18 - $66.91
1% of jobs
$66.91 - $70.65
19% of jobs
$70.74 is the 75th percentile. Wages above this are outliers.
$70.65 - $74.39
22% of jobs
$74.39 - $78.13
3% of jobs
$37
$60
$78
How much do the conversation jobs pay per hour?
What are some common challenges faced by editors at The Conversation and how can they be addressed?
What is the difference between The Conversation vs Content Writer?
| Aspect | The Conversation | Content Writer |
|---|---|---|
| Required credentials | Typically advanced degrees or expertise in a specific field | Varies; often a degree in journalism, communications, or related field |
| Work environment | Academic, research, or media organizations | Corporate, media, marketing agencies, or freelance |
| Employer and industry usage | Universities, think tanks, media outlets | Businesses, marketing firms, online platforms |
| Search and comparison intent | Understanding differences in content creation and expertise | Looking for writing roles focused on marketing or online content |
The Conversation primarily involves producing expert-driven, research-based articles often used in academic or media settings. Content Writers focus on creating engaging, SEO-optimized content for marketing, blogs, or online platforms. While both roles involve writing, The Conversation emphasizes expertise and research, whereas Content Writers prioritize audience engagement and marketing goals.
What are the key skills and qualifications needed to thrive as a Conversation Designer, and why are they important?
What is The Conversation and what does it do?

Full-time
Posted 27 days ago
Job description
- San Francisco, CA (In-Person)
Known is a matchmaker that talks to users and supports them like a friend. Our mission is to empower humanity by applying general intelligence to human connection.
Users join Known by telling us their life story. On average, our new users talk to our AI voice agent for 27 minutes, giving us a uniquely intimate multi-modal data set.
We are a team of engineers who've created some of the most widely used AI-driven consumer products including Uber Eats, Uber, Faire and Afterpay.
We love to work hard, with a high degree of autonomy and ownership. We work together in Cow Hollow, San Francisco.
About the Role
We're looking for founding Conversational AI Engineers to build the prompt systems powering our voice-led onboarding and user experiences.
This is a unique opportunity to work with a hyper-personalized data-set, combining voice transcripts, images, and structured user data to empower real-time, personalized AI voice-led conversations at scale. You'll work directly with Chen Peng, former head of ML at Uber Eats and Faire.
What You'll Do
- Prompt Orchestration & Context Optimization: Architecting the core system prompts and managing context windows to ensure highly responsive, contextually relevant, and logically sound AI reasoning without bloating token counts or causing latency spikes.
- EQ & Semantic Memory: Building prompt systems that allow Known to maintain a consistent, empathetic, and uniquely "Known" personality. You'll design mechanisms to seamlessly weave long-term user memories and preferences into real-time dialogue, while helping the user drive the conversation.
- Conversational Intelligence: Designing advanced prompt chains (and fallback logic) to gracefully handle conversational tangents, user interruptions, semantic end-of-turn conversation logic,, and complex emotional states so Known feels empathetic and responsive.
- Agentic Workflow Design: Implementing and maintaining the prompt-driven logic for multi-agent frameworks, where your system instructions act as the routing engine between the user, external APIs, and our internal matchmaking engine.
- Evals for Conversational Quality: Developing custom evaluation frameworks to measure "conversational success." You'll go beyond basic fact-checking to rigorously assess conversational dynamism, warmth, engagement, and hallucination reduction.
Requirements
We're looking for someone who can make automated systems feel undeniably natural:
- 2-3 Years in Conversational AI/NLP: Proven experience designing, testing, and deploying complex LLM applications and system prompts in high-traffic production environments.
- The Prompt Stack: Deep familiarity with state-of-the-art prompt engineering techniques (e.g., Few-Shot, Chain-of-Thought, ReAct).
- Agentic & RAG Architectures: Experience building the "brain" logic for LLMs using frameworks like LangGraph, LlamaIndex, or Haystack to manage complex, non-linear dialogue and dynamic knowledge retrieval.
- Production Hardened: You treat prompts as an engineering problem. You've optimized prompt systems for scale, API cost, and speed. You're comfortable with prompt version control, programmatic prompt optimization (e.g., DSPy), and building continuous integration pipelines for AI evals.
We're backed by Eurie Kim and Kirsten Green at Forerunner Ventures (the investors behind Decagon, Faire, and Oura), NFX and PearVC.
Learn more
- Known
- Our Launch
- Known's 10M Seed | TechCrunch
- "You Don't Need to Swipe Right" - Known | NYT
- Known | FastCompany
- Website