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Text Messaging Jobs in Atlanta, GA (NOW HIRING)

MI FAMILIA VOTA

Civic Engagement Manager

Norcross, GA · On-site

Outreach methods include canvassing, phone banking, text messaging, digital engagement, community events, workshops, and site-based voter registration. The Manager supervises organizers, Canvass ...

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Showing results 1-20

All JobsText Messaging JobsText Messaging Jobs in Atlanta, GA

Text Messaging information

See Atlanta, GA salary details

$57.2K

$94.6K

$123.6K

How much do text messaging jobs pay per year?

As of Aug 19, 2026, the average yearly pay for text messaging in Atlanta, GA is $94,598.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,000.00 and $107,700.00 per year, depending on experience, location, and employer.

What is a text messaging?

A Text Messaging job involves communicating with customers, clients, or users through SMS or chat platforms. Responsibilities may include answering inquiries, providing support, sending marketing messages, or engaging in customer service. These roles can be found in industries such as customer support, sales, and telecommunications. Strong typing skills, clear communication, and the ability to respond quickly are important for success in this role. Many positions offer remote work opportunities.

What are some daily responsibilities of a text messaging specialist?

A Text Messaging Specialist is typically responsible for composing, scheduling, and sending SMS campaigns to customers or clients, analyzing message performance metrics, and ensuring compliance with relevant regulations such as TCPA. They frequently collaborate with marketing, sales, or customer support teams to create targeted content and optimize messaging strategies. Other common tasks include monitoring responses, managing subscriber lists, and troubleshooting delivery issues. This role requires staying current with industry best practices and adapting campaigns to meet evolving business goals.

What are the key skills and qualifications needed to thrive in the text messaging position, and why are they important?

To thrive in a Text Messaging Specialist or Coordinator role, you need strong written communication skills, attention to detail, and experience in digital marketing or customer service. Familiarity with messaging platforms such as SMS marketing tools (like Twilio, EZ Texting, or SimpleTexting) as well as CRM systems is highly beneficial. Outstanding organizational skills, adaptability, and the ability to engage various audiences are soft skills that set top performers apart. These competencies ensure effective campaign execution, regulatory compliance, and positive customer engagement in a fast-paced, tech-driven environment.

What are popular job titles related to Text Messaging jobs in Atlanta, GA?

For Text Messaging jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Text Messaging jobs in Atlanta, GA look for?

The top searched job categories for Text Messaging jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Text Messaging jobs?

Cities near Atlanta, GA with the most Text Messaging job openings:

Text Messaging jobs near you
Infographic showing various Text Messaging job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 23% Part Time, and 8% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $94,598 per year, or $45.5 per hour.

Senior Product Manager, Digital Self-Service and Messaging

Hispanic Alliance for Career Enhancement

Atlanta, GA • On-site

$107 - $261/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Job Summary

Own the product strategy and delivery for Aetna Health Chat and Secure Message Center, while incubating and scaling emerging self-service omni channels (e.g., RCS text messaging). You'll operate within the Aetna Health product model to create channel capabilities that exceed market expectations, and you'll drive outcomes through a test‑and‑learn mindset-from idea to measurable impact.

What you'll do
  • Lead channel product strategy and roadmap for Aetna Health Chat and Secure Message Center, translating the contact center strategy into sequenced capabilities and releases
  • Identify, size, and validate emerging channels for new opportunities using experiments, pilots, and iterative learning loops
  • Collaborate across the BB portfolio and partner with adjacent portfolios to ensure coherent journeys, shared platform direction, and well‑managed dependencies
  • Influence and drive alignment with cross‑portfolio partners to advance the contact center strategy and vision (shared priorities, dependencies, and delivery plans)
  • Define success metrics and instrumentation for channel capabilities and use data to make decisions and tradeoffs
  • Drive crisp execution: align requirements, manage dependencies, unblock delivery, and communicate progress/risks with transparency
  • Advance cross‑channel digital self‑service and AI capabilities to improve containment/deflection, CSAT, and operational efficiencies
  • Leverage AI to deepen insights and clarity for members, translating learnings into measurable improvements across chat, secure messaging, and emerging channels
Ongoing success measures
  • Containment / Deflection: Improve the share of intents resolved in‑channel without avoidable handoffs
  • CSAT: Improve customer satisfaction for chat and secure messaging experiences
  • Operational efficiencies: Improve efficiency outcomes (e.g., reduced rework/handling time, smoother workflows, improved throughput)
Required qualifications
  • 7+ years of digital product management or product ownership, including leading significant digital product initiatives end‑to‑end
  • 7+ years of experience with product management fundamentals: building roadmaps, driving deliverables, aligning and influencing stakeholders, and managing cross‑functional dependencies
  • 7+ years of technical fluency with digital products and systems (able to partner deeply with engineering and translate between business needs and technical constraints)
  • 5+ years of experience delivering contact center and/or messaging channels (e.g., chat, secure messaging, SMS/RCS) and scaling capabilities through iterative, test‑and‑learn delivery
  • 5+ years of experience improving digital self‑service and reducing cost‑to‑serve through channel strategy
  • 5+ years of experience scaling reusable channel/platform capabilities across multiple teams or portfolios
  • 5+ years of agile experience and tools such as Jira, Rally, and Confluence
  • 2+ years of experience working in health insurance operations, including digital product strategy and support in an operational environment.
Preferred qualifications
  • Experience with AI technologies: Claude, CoPilot, or ChatGPT
  • Experience with presenting data to Executive Leaders, good business acumen skills
Education

Bachelor's degree or equivalent work experience

Pay Range

The typical pay range for this role is:

$106,605.00 - $260,590.00

This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 10/03/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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