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Text Chat Jobs in Washington, DC (NOW HIRING)

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Text Chat information

See Washington, DC salary details

$32.3K

$82.4K

$134.8K

How much do text chat jobs pay per year?

As of Aug 18, 2026, the average yearly pay for text chat in Washington, DC is $82,432.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,700.00 and $94,600.00 per year, depending on experience, location, and employer.

What is a text chat?

A Text Chat job involves communicating with customers or clients through text-based platforms like live chat, social media, or messaging apps. Responsibilities may include answering questions, resolving issues, providing support, or assisting with sales. This role requires strong typing skills, excellent written communication, and the ability to multitask. Many companies offer remote text chat positions, making it a popular option for those seeking flexible work.

What are the key skills and qualifications needed to thrive in the text chat position, and why are they important?

To thrive as a Text Chat agent, you need excellent written communication skills, fast and accurate typing abilities, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and live chat platforms is typically required, with some employers providing in-house training or certifications. Outstanding candidates demonstrate attention to detail, patience, and the ability to multitask efficiently in a fast-paced environment. These skills are essential to ensure clear, helpful, and timely responses that enhance customer satisfaction and support company goals.

How do I become a text chat agent?

To become a text chat agent, you typically need strong written communication skills, basic computer proficiency, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent and may provide training on specific chat platforms or customer service protocols.

What are popular job titles related to Text Chat jobs in Washington, DC?

For Text Chat jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Text Chat jobs in Washington, DC look for?

The top searched job categories for Text Chat jobs in Washington, DC are:

Text Chat jobs near you
Infographic showing various Text Chat job openings in Washington, DC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 66% In-person, and 34% Remote job distribution, with an average salary of $82,432 per year, or $39.6 per hour.

Automotive Internet Sales Representative

DARCARS Automotive Group

Silver Spring, MD • On-site

Full-time

Medical, Dental, Vision, Life

This job post has expired 1 day ago. Applications are no longer accepted.

DARCARS Automotive Group rating

6.2

Company rating: 6.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

100th of 153 rated car dealerships

Job description

     DARCARS Automotive Group is now hiring for an Internet Sales Representative to join our corporate team!
Potential Earning Based on experience from 42K to 70K
**Must be able to commute to different dealership locations**

As an Internet Sales Representative, your job is vital in managing our digital business prospects. Your job is to nurture our inbound prospects by guiding them through a simple needs analysis exercise using the DARCARS Approach to Sales. This involves providing dealership and product information, answering their questions, and linking them with a responsive in-store sales manager who will further navigate their path to purchase. As an Internet Representative, you must ensure timely follow-up and provide an exceptional experience with every interaction.

In this role, you'll: 

  • Pull inquiries from our Customer Relationship Management system (CRM) Respond to inquiries via phone, text, chat, or email based on potential customer's expressed preference 
  • Serve as the first-level expert on our products and services, the purchase process, and the DARCARS brand 
  • Convert inquiries to dealership visits; set appointments for test drive and further selection/purchase support 
  • Adhere to customer communication scripts
  • Ensure 100% of contact activity, by recording customer information in the CRM in real time Develop/maintain relationships with related store personnel
  • Meet, or exceed, individual performance objectives e.g. response time, conversions etc. 
  • Commute from dealership to dealership(must have a valid driver's license and reliable transportation)

For this role, you'll need to be:

  • You are computer savvy with a full working knowledge of Microsoft Office Suite 
  • You are a quick-study, able to absorb substantive product and service information 
  • You have exceptional listening, verbal, and written communication skills 
  • You are able to work weekends and holidays
  • You have demonstrated a commitment to process improvement, innovation, and excellence
  • You are persistent and eager to learn new things and share new ideas in a collaborative, team environment 

 Benefits

  • Insurance: medical, vision, dental
  • Short-term and long-term disability plans
  • Life Insurance
  • Employee discounts on vehicle purchases, parts and service repairs
  • Opportunities to join our community service initiatives

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee.  This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. 
We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.
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