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Text Chat Jobs in Rancho Cucamonga, CA (NOW HIRING)

Account Manager

Riverside, CA · On-site

$75K - $105K/yr

This includes emails, phone calls, Zoom meetings, and text messages. * Actively participates in all ... Strong understanding of chat and digital retailing technologies * Excellent communication and ...

Visit our website at  workatGEODIS.com  and chat with our virtual recruiter, Sophie, to fast-track your way to an interview. OR * Text DELIVER to 88300 to apply!

Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview. OR * Text DELIVER to 88300 to Apply!

Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview. OR * Text DELIVER to 88300 to apply! Equal Opportunity Employer This ...

Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview. OR * Text DELIVER to 88300 to Apply! Equal Opportunity Employer This ...

Vylla Home does not do interviews or make offers via text or chat. Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they ...

Real Estate Agent Team Lead

Pomona, CA · Remote

$85K - $185K/yr

Vylla Home does not do interviews or make offers via text or chat. Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they ...

Vylla Home does not do interviews or make offers via text or chat. Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they ...

Showing results 21-40

Text Chat information

See Rancho Cucamonga, CA salary details

$29.1K

$74.4K

$121.6K

How much do text chat jobs pay per year?

As of Aug 11, 2026, the average yearly pay for text chat in Rancho Cucamonga, CA is $74,376.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,700.00 and $85,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the text chat position, and why are they important?

To thrive as a Text Chat agent, you need excellent written communication skills, fast and accurate typing abilities, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and live chat platforms is typically required, with some employers providing in-house training or certifications. Outstanding candidates demonstrate attention to detail, patience, and the ability to multitask efficiently in a fast-paced environment. These skills are essential to ensure clear, helpful, and timely responses that enhance customer satisfaction and support company goals.

How do I become a text chat agent?

To become a text chat agent, you typically need strong written communication skills, basic computer proficiency, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms. Training is often provided by the employer to familiarize new agents with company policies and tools.

What is a text chat?

A Text Chat job involves communicating with customers or clients through text-based platforms like live chat, social media, or messaging apps. Responsibilities may include answering questions, resolving issues, providing support, or assisting with sales. This role requires strong typing skills, excellent written communication, and the ability to multitask. Many companies offer remote text chat positions, making it a popular option for those seeking flexible work.

What are popular job titles related to Text Chat jobs in Rancho Cucamonga, CA? For Text Chat jobs in Rancho Cucamonga, CA, the most frequently searched job titles are:
What job categories do people searching Text Chat jobs in Rancho Cucamonga, CA look for? The top searched job categories for Text Chat jobs in Rancho Cucamonga, CA are:
What cities near Rancho Cucamonga, CA are hiring for Text Chat jobs? Cities near Rancho Cucamonga, CA with the most Text Chat job openings:
Infographic showing various Text Chat job openings in Rancho Cucamonga, CA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $74,376 per year, or $35.8 per hour.

Account Manager

CarNow

Riverside, CA • On-site

$75K - $105K/yr

Full-time

Posted 6 days ago


Job description

Account Manager
The Regional Account Manager plays a pivotal part in CarNow's growth strategy by engaging with dealers and bringing consultative approaches to all scenarios. They're focused on customer loyalty, enhancing product value, customer retention, and building close long-term client relationships. They will proactively analyze accounts and identify opportunities for enhancement and communicate needs to necessary stakeholders to ensure customer success.
Responsibilities:
  • Provides in person account management to a designated book of business between 75-120 dealer accounts.
  • Attends onboarding and pre-launch consultation calls with the Implementation team to ensure a seamless handoff experience.
  • Conducts pre-live audits through a HubSpot playbook to confirm set-up and that the account is ready for launch.
  • Schedules and hosts in person launch meetings, training sessions, decision makers and end users showcasing the CarNow platform. Virtual meetings are acceptable at times.
  • Performs refresh training for new dealer personnel when applicable.
  • Achieves monthly retention goals by ensuring customer satisfaction and loyalty are met.
  • Follows the Cancellation process for all churn in addition to contacting all cancellations within 24 business hours and documenting save plans in HubSpot CRM.
  • Completes dealer Touchpoints on a 45-day cadence by emailing, texting or calling the dealer to check-in and offer support.
  • Delivers Account Reviews to dealership personnel, including decision makers, on a 90- day cadence. Account Review should include, but is not limited to, product metrics reviews, ROI discussions, user engagement metrics, areas of opportunity and marketing suggestions.
  • Makes backend configuration updates and provides technical support to the dealer ensuring that all settings are tested and function properly. Resolves all technical requests within SLA timeline.
  • Providers best practices and product recommendations to the dealer to maximize ROI and user engagement.
  • Tests and confirms connectivity to all 3rd party vendors such as inventory, website providers, integration partners.
  • Collaborates with the internal sales team on new deals and prospects, upsell opportunities, dealer changes, and dealership personnel updates.
  • Utilizes CarNow CRM (HubSpot) to log and document all communication and changes on an account. This includes emails, phone calls, Zoom meetings, and text messages.
  • Actively participates in all continued education sessions offered to CarNow and completes all LMS courses within a timely manner.
  • Reviews KPI dashboards regularly to ensure all KPI expectations are met.
  • Diligently address special projects that pertain to your book of business upon request.

Requirements:
  • Proven track record in automotive sales, with a focus on digital solutions
  • High School Diploma or equivalent required
  • Strong understanding of chat and digital retailing technologies
  • Excellent communication and presentation skills
  • Ability to work independently and collaboratively within a team
  • Results-oriented with a focus on meeting and exceeding sales targets
  • Willingness to travel 75% monthly within the assigned region
  • Familiarity with CRM tools for effective sales management