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Text Chat Jobs in Baltimore, MD (NOW HIRING)

Technical Trainer

Annapolis, MD · On-site

$32.25 - $42.75/hr

Support/interface with the customer via the phone, VTC, email, chat, and applicable online presence ... Gather technical information, prepares written text * Use multiple word processing and presentation ...

Forklift Operator

White Marsh, MD · On-site

$21.07/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Type: Full Time. Shift(s) Available: 2nd Compensation: $21.07/Hr New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text ...

Forklift Operator

White Marsh, MD

$21.07/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Type: Full Time. Shift(s) Available: 2nd Compensation: $21.07/Hr New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text ...

Contact Center Agent

Beltsville, MD · On-site

$16.50 - $22.25/hr

Interact with customer online inquiries via web chat function. * Complete Daily Data Entry for Customer interactions that occurred via Phone, Text or Email. * Confirm all scheduled sales appointments ...

Contact Center Agent

Beltsville, MD · On-site

$16.50 - $22.25/hr

Interact with customer online inquiries via web chat function. * Complete Daily Data Entry for Customer interactions that occured via Phone, Text or Email. * Confirm all scheduled sales appointments ...

Contact Center Agent

Beltsville, MD · On-site

$16.50 - $22.25/hr

Interact with customer online inquiries via web chat function. * Complete Daily Data Entry for Customer interactions that occured via Phone, Text or Email. * Confirm all scheduled sales appointments ...

Private Client Advisor

Annapolis, MD

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The false offers use fake websites, email addresses, group chats and text messages. The Company does not (a) interview prospective candidates via instant message or group chat; (b) request banking or ...

Commercial Insurance Construction Advisor

Baltimore, MD · On-site

$500K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The false offers use fake websites, email addresses, group chats and text messages. The Company does not (a) interview prospective candidates via instant message or group chat; (b) request banking or ...

Commercial Insurance Advisor

Cockeysville, MD

$500K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The false offers use fake websites, email addresses, group chats and text messages. The Company does not (a) interview prospective candidates via instant message or group chat; (b) request banking or ...

Private Client Advisor

Cockeysville, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The false offers use fake websites, email addresses, group chats and text messages. The Company does not (a) interview prospective candidates via instant message or group chat; (b) request banking or ...

Commercial Insurance Advisor

Cockeysville, MD · On-site

$500K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The false offers use fake websites, email addresses, group chats and text messages. The Company does not (a) interview prospective candidates via instant message or group chat; (b) request banking or ...

Private Client Advisor

Annapolis, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The false offers use fake websites, email addresses, group chats and text messages. The Company does not (a) interview prospective candidates via instant message or group chat; (b) request banking or ...

Showing results 41-60

Text Chat information

See Baltimore, MD salary details

$28.3K

$72.3K

$118.2K

How much do text chat jobs pay per year?

As of Aug 14, 2026, the average yearly pay for text chat in Baltimore, MD is $72,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,200.00 and $83,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the text chat position, and why are they important?

To thrive as a Text Chat agent, you need excellent written communication skills, fast and accurate typing abilities, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and live chat platforms is typically required, with some employers providing in-house training or certifications. Outstanding candidates demonstrate attention to detail, patience, and the ability to multitask efficiently in a fast-paced environment. These skills are essential to ensure clear, helpful, and timely responses that enhance customer satisfaction and support company goals.

How do I become a text chat agent?

To become a text chat agent, you typically need strong written communication skills, basic computer proficiency, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms. Training is often provided by the employer to familiarize new agents with company policies and tools.

What is a text chat?

A Text Chat job involves communicating with customers or clients through text-based platforms like live chat, social media, or messaging apps. Responsibilities may include answering questions, resolving issues, providing support, or assisting with sales. This role requires strong typing skills, excellent written communication, and the ability to multitask. Many companies offer remote text chat positions, making it a popular option for those seeking flexible work.

What are popular job titles related to Text Chat jobs in Baltimore, MD?

For Text Chat jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Text Chat jobs in Baltimore, MD look for?

The top searched job categories for Text Chat jobs in Baltimore, MD are:

Infographic showing various Text Chat job openings in Baltimore, MD as of July 2026, with employment types broken down into 2% Locum Tenens, 63% Full Time, 3% Part Time, and 32% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $72,314 per year, or $34.8 per hour.

Technical Trainer

Orbis Operations LLC

Annapolis, MD • On-site

$32.25 - $42.75/hr

Full-time

Re-posted yesterday


Job description

Orbis Operations is seeking a Technical Trainer with technical writing experience to support its government customer in Annapolis Junction, MD.
Required Clearance: Active Security Clearance required at the Top Secret (TS)/Special Compartmented Information (SCI) level and appropriate level Polygraph
Role Description:
Develops and/or conducts customized training classes that may include developing on-line training materials. The successful candidate will provide direct user support and response to customers using the tool suite for questions regarding account administration, system, and network status. Support/interface with the customer via the phone, VTC, email, chat, and applicable online presence.
Capabilities:
  • Present training and briefing materials to small and large audiences for multiple tools
  • Assist users with learning tools and applying to workflow
  • Work with user community to identify training needs across the IC and NSA
  • Work with development teams to ensure accuracy of training materials
  • Assist in the development of technical training materials including online web-based training, distance learning presentations, training plans, courses, and training manuals
  • Assist in preparing and maintaining operations documentation, user guides and manuals and technical publications
  • Gather technical information, prepares written text
  • Use multiple word processing and presentation tools such as MS Word, PowerPoint, and Visio etc.
  • Prepare and maintain operations documentation, user guides and manuals and technical publications
  • Prepare reports, responses, and briefings targeted to a wide range of audiences
  • Coordinate layout and design of documents
  • Ability to apply 508 compliance standards
  • Maintain a current internal documentation library

Desired Experience:
  • SIGINT experience using mission analytic tools
  • Experience with JIRA and Confluence

Qualifications:
  • Current TS/SCI with polygraph required
  • High School diploma or equivalent plus 2 years experience in the IC conducting training of technical materials in classrooms, courses, workshops, and/or seminars; or training users of computer applications in their operational settings
  • Experience as a technical writer

Orbis Operations is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.