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Text Chat Jobs in West Virginia (NOW HIRING)

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All JobsText Chat JobsText Chat Jobs in West Virginia

Text Chat information

See West Virginia salary details

$22.1K

$56.3K

$92.1K

How much do text chat jobs pay per year?

As of Aug 13, 2026, the average yearly pay for text chat in West Virginia is $56,345.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $64,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the text chat position, and why are they important?

To thrive as a Text Chat agent, you need excellent written communication skills, fast and accurate typing abilities, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and live chat platforms is typically required, with some employers providing in-house training or certifications. Outstanding candidates demonstrate attention to detail, patience, and the ability to multitask efficiently in a fast-paced environment. These skills are essential to ensure clear, helpful, and timely responses that enhance customer satisfaction and support company goals.

How do I become a text chat agent?

To become a text chat agent, you typically need strong written communication skills, basic computer proficiency, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms. Training is often provided by the employer to familiarize new agents with company policies and tools.

What is a text chat?

A Text Chat job involves communicating with customers or clients through text-based platforms like live chat, social media, or messaging apps. Responsibilities may include answering questions, resolving issues, providing support, or assisting with sales. This role requires strong typing skills, excellent written communication, and the ability to multitask. Many companies offer remote text chat positions, making it a popular option for those seeking flexible work.

What are the most commonly searched types of Text Chat jobs in West Virginia?

The most popular types of Text Chat jobs in West Virginia are:

What are popular job titles related to Text Chat jobs in West Virginia?

For Text Chat jobs in West Virginia, the most frequently searched job titles are:

What job categories do people searching Text Chat jobs in West Virginia look for?

The top searched job categories for Text Chat jobs in West Virginia are:

Text Chat jobs near you
Infographic showing various Text Chat job openings in West Virginia as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 62% Full Time, 28% Part Time, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $56,345 per year, or $27.1 per hour.

Online Customer Service Specialist

Bill Cole Automall of Bluefield

Bluefield, WV • On-site

$16 - $21.25/hr

Full-time

Re-posted 12 days ago

Job description

Job Description - Online Customer Service Specialist
Bill Cole Automall is looking for competitive, motivated, team driven, professionals to join the Bill Cole family in a full-time capacity as an Automotive Online Customer Service Specialist.
Job Description:
  • Will handle all incoming internet, email, social media, text, chat and phone inquires
  • Will be available to respond to inquiries in a prompt, professional, well-spoken manner
  • Assist customers in appropriate vehicle selection
  • Must be able to conceptualize and understand the psychology of internet customers and work with them accordingly to set an appointment for a proper vehicle demonstration
  • Direct customers to product information resources, including those available on the internet
  • Check email frequently and respond to inquiries immediately
  • Will deliver inquiries/messages intended for other sales personnel and departments promptly
  • Will work with all Sales and Management staff to obtain customer satisfaction during dealership experience.

Skills / Requirements
  • Must have good verbal and written communication skills
  • Must be available to work Monday thru Sunday from hours of 8:30am to 7pm, or any variation ranging during open business hours
  • Must have the ability to adhere to attendance guidelines, requiring regular attendance is an essential job function
  • Must be proficient with Microsoft Word, Excel, and Outlook
  • Time management, prioritization skills, and the ability to multi-task are required
  • Must be self-motivated and goal oriented
  • Must be able to hit sales quotas and closing percentages
  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

Apply