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Text Chat Operator Jobs in Chicago, IL (NOW HIRING)

Acara Solutions

Production Operator

Buffalo Grove, IL · On-site

$18.38/hr

The call or chat may be recorded so that our recruiting team can review it - they make all final ... Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for ...

Acara Solutions

Production Operator

Buffalo Grove, IL · On-site

$18.38/hr

The call or chat may be recorded so that our recruiting team can review it - they make all final ... Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for ...

Acara Solutions

Production Operator

Hoffman Estates, IL · On-site

$20.21/hr

The call or chat may be recorded so that our recruiting team can review it - they make all final ... Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for ...

Cargill

Warehouse Worker

Woodridge, IL · On-site

$20/hr

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Job ... Previous experience operating mobile equipment, such as a forklift or pallet jack * Basic computer ...

Acara Solutions

Service Technician

Chicago, IL · On-site

$32/hr

Automated line processing and controlling, or operating with a broader range of production machines ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...

Acara Solutions

Process Technician

Bolingbrook, IL · On-site

$50K - $65K/yr

Join a top-notch crystal growth team and be primarily responsible for maintaining and operating ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...

GEODIS

Warehouse Material Handler

Elk Grove Village, IL · On-site

$17 - $20.25/hr

Previous experience operating warehouse equipment such as a forklift preferred * Ability to read ... and chat with our virtual recruiter, Sophie, to fast-track your way to an interview. OR * Text ...

GEODIS

Senior IT Coordinator

Romeoville, IL · On-site

$26.71/hr

Ability to read and interpret documents such as safety rules, operating and maintenance ... and chat with our virtual recruiter, Sophie, to fast-track your way to an interview. OR * Text ...

Cargill

Warehouse Worker

Woodridge, IL

$20/hr

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Job ... Previous experience operating mobile equipment, such as a forklift or pallet jack * Basic computer ...

Cargill

Warehouse Worker

Woodridge, IL · On-site

$20/hr

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Job ... Previous experience operating mobile equipment, such as a forklift or pallet jack * Basic computer ...

GEODIS

Warehouse Material Handler

Elk Grove Village, IL · On-site

$17 - $20.25/hr

Previous experience operating warehouse equipment such as a forklift preferred * Ability to read ... and chat with our virtual recruiter, Sophie, to fast-track your way to an interview. OR * Text ...

GEODIS

Senior IT Coordinator

Romeoville, IL · On-site

$26.71/hr

Ability to read and interpret documents such as safety rules, operating and maintenance ... and chat with our virtual recruiter, Sophie, to fast-track your way to an interview. OR * Text ...

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All JobsText Chat Operator JobsText Chat Operator Jobs in Chicago, IL

Text Chat Operator information

See Chicago, IL salary details

$12

$20

$30

How much do text chat operator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for text chat operator in Chicago, IL is $20.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.51 per hour, depending on experience, location, and employer.

What is a text chat operator?

Text chat operators are professionals who communicate with customers or clients via text-based chat platforms. Their main role is to provide support, answer questions, and engage in conversations, typically for businesses or entertainment services. They may handle customer inquiries, resolve issues, or simply chat to keep users engaged, depending on the employer. This job usually requires good typing skills, strong communication abilities, and the ability to multitask in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a text chat operator, and why are they important?

To thrive as a Text Chat Operator, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and customer support software is often required. Strong active listening, problem-solving, and multitasking abilities help build rapport and resolve customer issues efficiently. These skills are important to deliver timely, accurate, and positive customer experiences in a high-volume digital environment.

What are some common challenges faced by text chat operators and how can they be managed effectively?

Text chat operators often face challenges such as managing multiple conversations simultaneously, maintaining a consistent tone, and handling difficult or frustrated customers. To manage these effectively, it is important to develop strong multitasking abilities, use templates or scripts when appropriate, and practice empathy in every interaction. Regular training and feedback from supervisors can also help operators improve their communication skills and efficiency, ensuring high-quality service while minimizing stress.

What is the difference between Text Chat Operator vs Customer Service Representative?

AspectText Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or higher; communication skills
Work EnvironmentOnline, remote chat platformsCall centers, retail, or office settings
Industry UsageCustomer support via live chatCustomer support via phone, email, or in person
Search & Comparison IntentRoles focused on online chat supportRoles involving direct customer interaction across channels

While both roles involve assisting customers, a Text Chat Operator specializes in providing support through live online chat platforms, often remotely. In contrast, a Customer Service Representative may handle inquiries via phone, email, or in person. The roles share similar credentials and industry usage but differ mainly in communication channels and work environment.

What are the most commonly searched types of Text Chat Operator jobs in Chicago, IL?

The most popular types of Text Chat Operator jobs in Chicago, IL are:

What are popular job titles related to Text Chat Operator jobs in Chicago, IL?

For Text Chat Operator jobs in Chicago, IL, the most frequently searched job titles are:

Text Chat Operator jobs near you
Infographic showing various Text Chat Operator job openings in Chicago, IL as of September 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,582 per year, or $21 per hour.

Production Operator

Buffalo Grove, IL • On-site

Acara Solutions
Retail • 1 - 10 employees
Learn more about Acara Solutionsexternal

$18.38/hr

Full-time

Posted 15 days ago

Key responsibilities

  • Assemble, test, and package electronic and mechanical products according to established quality, production, and ISO procedures.

  • Follow visual aids, written work instructions, verbal directions, and defined manufacturing processes.

  • Move parts and materials as needed to maintain an organized and efficient workflow.

Job description

Job Title: Production Operator
Location: Buffalo Grove, IL
Employment Type: Temp (12 months)
Industry: Manufacturing
Compensation: $18.38/hr.
Schedule: 40 hours/week - 1st shift
 
About the Opportunity:
  • We're seeking a Production Operator to assemble, test, and package electronic and mechanical products while maintaining established quality, production, and ISO standards.
  • You'll work from visual aids and written and verbal instructions, support efficient material flow, and rotate across operations and departments to help keep production moving smoothly.
 
Why You'll Love Working Here:
  • Supportive, team-driven culture that values collaboration, transparency, and accountability.
  • Opportunity to grow your career with a global workforce solutions leader serving multiple industries.
  • People-first environment that encourages employees to bring their authentic selves to work.
  • Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates.
 
Why This Opportunity is Exciting:
  • This role offers the chance to join a company that prioritizes both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally. 
 
About Acara Solutions
  • Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.
 
Sound like a good fit?
APPLY TODAY
 
What You'll Do:
  • Assemble, test, and package electronic and mechanical products according to established quality, production, and ISO procedures.
  • Follow visual aids, written work instructions, verbal directions, and defined manufacturing processes.
  • Move parts and materials as needed to maintain an organized and efficient workflow.
  • Rotate between operations within a work cell and across departments based on production needs.
  • Complete work cell and department records and promptly report any process or method that does not meet requirements.

What You'll Bring:
  • High School Diploma or GED.
  • 2+ years of electronic and mechanical assembly experience.
  • 2+ years of building experience.
 
What Sets You Apart:
  • Basic computer skills.
  • Good Attitude.
  • Worked in a fast-paced environment.
  • Can Learn Quickly and repeat what was learned.
  • Good attendance.
  • Ability to function and contribute to a team environment.
 
Additional Information:
  • Upon offer of employment, the individual will be subject to a background check.
  • Need Dependable Transportation.
  • Be able to work on their feet.
  • Can work by themselves or with others.
  • They can work with their hands (Previous manufacturing, food service, working on cars).
  • Ability to sit, stand, bend, push, pull, or combine all movement types as necessary by and during the job assignment.
  • Capability to use hand tools (screwdrivers, pliers, wrenches), electric and pneumatic power tools, in-house developed product-specific tooling/fixtures, and ability to lift up to 25 lbs.

After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.

The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Acara Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Website Privacy Policy | Acara

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.

After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.

The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Acara Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Website Privacy Policy | Acara

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.