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Text Chat Operator Jobs in Chicago, IL (NOW HIRING)

GEODIS

Warehouse Operator

Elk Grove Village, IL · On-site

$16.50 - $20/hr

Warehouse Operator 1 Who We Are: GEODIS specializes in unlocking business value in a complex world ... and chat with our virtual recruiter, Sophie, to fast-track your way to an interview. OR * Text ...

GEODIS

Warehouse Operator

Elk Grove Village, IL · On-site

$16.50 - $20/hr

Warehouse Operator 1 Who We Are: GEODIS specializes in unlocking business value in a complex world ... and chat with our virtual recruiter, Sophie, to fast-track your way to an interview. OR * Text ...

NOCD

Director of Member Advocate Services

Chicago, IL · On-site

$125K - $170K/yr

Own support tooling and systems (CRM, phone, text, chat, documentation), partnering cross ... Proven experience building and scaling support or service operations while minimizing operating ...

Nocd-

Director of Member Advocate Services

Chicago, IL · On-site

$125 - $170/hr

Own support tooling and systems (CRM, phone, text, chat, documentation), partnering cross ... Proven experience building and scaling support or service operations while minimizing operating ...

Cargill

Warehouse Worker

Woodridge, IL

$20/hr

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Job ... Previous experience operating mobile equipment, such as a forklift or pallet jack * Basic computer ...

Cargill

Warehouse Worker

Woodridge, IL · On-site

$20/hr

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Job ... Previous experience operating mobile equipment, such as a forklift or pallet jack * Basic computer ...

Acara Solutions

Service Technician

Chicago, IL

$32/hr

Automated line processing and controlling, or operating with a broader range of production machines ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...

Cargill

Warehouse Worker

Woodridge, IL · On-site

$20/hr

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Job ... Previous experience operating mobile equipment, such as a forklift or pallet jack * Basic computer ...

Trucordia

Client Manager Group Benefits

Northbrook, IL · On-site

The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...

Geodis

Senior Ocean Import Agent

Elk Grove Village, IL

$20.75 - $27.25/hr

Ability to read and interpret documents such as safety rules, operating and maintenance ... and chat with our virtual recruiter, Sophie, to fast-track your way to an interview! OR * Text ...

GEODIS

Senior Ocean Import Agent

Elk Grove Village, IL · On-site

$20.75 - $27/hr

Ability to read and interpret documents such as safety rules, operating and maintenance ... and chat with our virtual recruiter, Sophie, to fast-track your way to an interview! OR * Text ...

GEODIS

Senior Ocean Import Agent

Elk Grove Village, IL · On-site

$20.75 - $27/hr

Ability to read and interpret documents such as safety rules, operating and maintenance ... and chat with our virtual recruiter, Sophie, to fast-track your way to an interview! OR * Text ...

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Showing results 1-20

All JobsText Chat Operator JobsText Chat Operator Jobs in Chicago, IL

Text Chat Operator information

See Chicago, IL salary details

$12

$20

$30

How much do text chat operator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for text chat operator in Chicago, IL is $20.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.51 per hour, depending on experience, location, and employer.

What is a text chat operator?

Text chat operators are professionals who communicate with customers or clients via text-based chat platforms. Their main role is to provide support, answer questions, and engage in conversations, typically for businesses or entertainment services. They may handle customer inquiries, resolve issues, or simply chat to keep users engaged, depending on the employer. This job usually requires good typing skills, strong communication abilities, and the ability to multitask in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a text chat operator, and why are they important?

To thrive as a Text Chat Operator, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and customer support software is often required. Strong active listening, problem-solving, and multitasking abilities help build rapport and resolve customer issues efficiently. These skills are important to deliver timely, accurate, and positive customer experiences in a high-volume digital environment.

What are some common challenges faced by text chat operators and how can they be managed effectively?

Text chat operators often face challenges such as managing multiple conversations simultaneously, maintaining a consistent tone, and handling difficult or frustrated customers. To manage these effectively, it is important to develop strong multitasking abilities, use templates or scripts when appropriate, and practice empathy in every interaction. Regular training and feedback from supervisors can also help operators improve their communication skills and efficiency, ensuring high-quality service while minimizing stress.

What is the difference between Text Chat Operator vs Customer Service Representative?

AspectText Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or higher; communication skills
Work EnvironmentOnline, remote chat platformsCall centers, retail, or office settings
Industry UsageCustomer support via live chatCustomer support via phone, email, or in person
Search & Comparison IntentRoles focused on online chat supportRoles involving direct customer interaction across channels

While both roles involve assisting customers, a Text Chat Operator specializes in providing support through live online chat platforms, often remotely. In contrast, a Customer Service Representative may handle inquiries via phone, email, or in person. The roles share similar credentials and industry usage but differ mainly in communication channels and work environment.

What are the most commonly searched types of Text Chat Operator jobs in Chicago, IL?

The most popular types of Text Chat Operator jobs in Chicago, IL are:

What are popular job titles related to Text Chat Operator jobs in Chicago, IL?

For Text Chat Operator jobs in Chicago, IL, the most frequently searched job titles are:

Text Chat Operator jobs near you
Infographic showing various Text Chat Operator job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,582 per year, or $21 per hour.

Warehouse Operator

GEODIS

Elk Grove Village, IL • On-site

$16.50 - $20/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 18 days ago

GEODIS rating

6.5

Company rating: 6.5 out of 10

Based on 123 frontline employees who took The Breakroom Quiz

288th of 365 rated logistics

Job description

Warehouse Operator 1 

Who We Are: 

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. 

Your role on the team: (job description) 

  • Reads production schedule, customer order, work order, shipping order, or requisition to determine items to be moved, gathered, and/or distributed 
  • Pulls and prepares product for shipment, ensuring that the exact number and type of product is loaded 
  • Sorts and places materials or items on racks, shelves, or in bins according to predetermined sequence such as size, type, style, color, or product code 
  • Assembles customer orders from stock, stage orders and/or conveys orders to packing station or shipping department according to OH or customer pick sheet 
  • Loads, unloads, moves, stacks and stages products and materials using a fork lift, clamp truck or other power equipment 
  • Maintains equipment by keeping it clean and safe, reporting service requests as needed 
  • Assists in maintaining the security of the warehouse by conducting operations in a manner which promotes safety 
  • Checks orders for exactness and neatness according to ISO 9001 procedures 
  • Marks materials with identifying information 
  • Records amounts of materials or items received or distributed 
  • Weighs or counts items for distribution within warehouse to ensure conformance to company standards 
  • Efficiently moves and loads product from staging and/or storage areas into trailers 
  • Unloads inbound freight safely and moves products to storage locations 
  • Performs picking duties in an efficient manner that meets both company and customer standards 
  • Assists with physical inventories and cycle counts, ensuring proper stock rotation 
  • Assists in distribution center/warehouse cleanup as required 
  • Other duties as required and assigned by supervisor 
  • For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action. 

What you need: (requirements) 

  • High school education or GED (General Education Diploma) equivalency 
  • Minimum 3 to 6 months experience and/or training in a warehouse environment 
  • Previous experience operating warehouse equipment such as a forklift preferred 
  • Ability to read and comprehend simple instructions, short correspondence, and memos 
  •  Ability to follow safety regulations while operating equipment 
  • Ability to regularly lift up to 50 pounds 
  • Ability to learn proper operations of warehouse equipment  

What you gain from joining our team: (benefits) 

  • Access wages early with the Rain financial wellness app. 
  • Free telemedical access to doctors and therapists through FirstStop Health available first day of employment! 
  • Health, dental, and vision insurance after 30 days of employment 
  • 401k match 
  • Paid maternity and paternity leave 
  • Access to career development, employee resource groups, and mentorship programs 
  • Employee discounts 
  • Access to employee perks like fitness class discounts and free access to a relaxation and meditation app 
  • Free financial wellness programs 
  • Daycare discount program 
  • Opportunities to volunteer and give back to your community 
  • + more! 

Join our Team! 

  • Visit our website atworkatGEODIS.comand chat with our virtual recruiter, Sophie, to fast-track your way to an interview. 

OR 

  • Text DELIVER to 88300 to Apply1  

What GEODIS employees say

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