ZipRecruiter

Log In

1

Text Chat Operator Jobs in Chicago, IL (NOW HIRING)

Cargill

Multi Duty Operator

Chicago, IL · On-site

$29.28/hr

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Previous experience operating a forklift * Experience with loading and unloading bulk liquids from ...

Cargill

Multi Duty Operator

Chicago, IL · On-site

$29.28/hr

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Previous experience operating a forklift * Experience with loading and unloading bulk liquids from ...

Cargill

Multi Duty Operator

Chicago, IL · On-site

$29.28/hr

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Previous experience operating a forklift * Experience with loading and unloading bulk liquids from ...

GEODIS

Warehouse Operator

Elk Grove Village, IL

$16.50 - $20/hr

Warehouse Operator 1 Who We Are: GEODIS specializes in unlocking business value in a complex world ... and chat with our virtual recruiter, Sophie, to fast-track your way to an interview. OR * Text ...

GEODIS

Warehouse Operator

Elk Grove Village, IL · On-site

$16.50 - $20/hr

Warehouse Operator 1 Who We Are: GEODIS specializes in unlocking business value in a complex world ... and chat with our virtual recruiter, Sophie, to fast-track your way to an interview. OR * Text ...

Trucordia

Group Benefits Producer

Chicago, IL

$500K/yr

The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...

All JobsText Chat Operator JobsText Chat Operator Jobs in Chicago, IL

Text Chat Operator information

See Chicago, IL salary details

$12

$20

$30

How much do text chat operator jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for text chat operator in Chicago, IL is $20.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.51 per hour, depending on experience, location, and employer.

What are text chat operators?

Text chat operators are professionals who communicate with customers or clients via text-based chat platforms. Their main role is to provide support, answer questions, and engage in conversations, typically for businesses or entertainment services. They may handle customer inquiries, resolve issues, or simply chat to keep users engaged, depending on the employer. This job usually requires good typing skills, strong communication abilities, and the ability to multitask in a fast-paced environment.

What are some common challenges faced by text chat operators and how can they be managed effectively?

Text chat operators often face challenges such as managing multiple conversations simultaneously, maintaining a consistent tone, and handling difficult or frustrated customers. To manage these effectively, it is important to develop strong multitasking abilities, use templates or scripts when appropriate, and practice empathy in every interaction. Regular training and feedback from supervisors can also help operators improve their communication skills and efficiency, ensuring high-quality service while minimizing stress.

What are the key skills and qualifications needed to thrive as a Text Chat Operator, and why are they important?

To thrive as a Text Chat Operator, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and customer support software is often required. Strong active listening, problem-solving, and multitasking abilities help build rapport and resolve customer issues efficiently. These skills are important to deliver timely, accurate, and positive customer experiences in a high-volume digital environment.

What is the difference between Text Chat Operator vs Customer Service Representative?

AspectText Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or higher; communication skills
Work EnvironmentOnline, remote chat platformsCall centers, retail, or office settings
Industry UsageCustomer support via live chatCustomer support via phone, email, or in person
Search & Comparison IntentRoles focused on online chat supportRoles involving direct customer interaction across channels

While both roles involve assisting customers, a Text Chat Operator specializes in providing support through live online chat platforms, often remotely. In contrast, a Customer Service Representative may handle inquiries via phone, email, or in person. The roles share similar credentials and industry usage but differ mainly in communication channels and work environment.

What are the most commonly searched types of Text Chat Operator jobs in Chicago, IL? The most popular types of Text Chat Operator jobs in Chicago, IL are:
What are popular job titles related to Text Chat Operator jobs in Chicago, IL? For Text Chat Operator jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Text Chat Operator jobs in Chicago, IL look for? The top searched job categories for Text Chat Operator jobs in Chicago, IL are:
Text Chat Operator jobs near you
Infographic showing various Text Chat Operator job openings in Chicago, IL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,582 per year, or $21 per hour.
Multi Duty Operator

Multi Duty Operator

Cargill

Chicago, IL • On-site

$29.28/hr

Full-time, Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Cargill rating

7.5

Company rating: 7.5 out of 10

Based on 219 frontline employees who took The Breakroom Quiz

17th of 48 rated food wholesalers

Job description

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with lifes essentials, we enable businesses to grow, communities to prosper, and consumers to live well.
This position is in our specialized portfolio enterprise where we serve diverse businesses who support unique customers or markets, including animal nutrition and health, bioindustrial, road safety salt and Cargill joint ventures.


Job Type: Full Time
Compensation: $29.28/hr
Shift Available:Night Shift (Thu, Fri, Sat, and Sun)
New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.
Benefits:

  • Medical, Dental, Vision, and Prescription
  • Drug Insurance
  • Health and Wellness Incentives
  • Paid Vacation and Holidays
  • 401(k) with Cargill matching contributions
  • Flexible Spending Accounts (FSAs)
  • Short-Term Disability and Life Insurance
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Employee Discounts


Principal Accountabilities:

  • Loading and unloading product from railcars, trucks, totes, and drums with raw materials and finished products
  • Drumming product and storing finished product in the warehouse, forklift use is required
  • Manage paperwork and necessary SAP data input
  • Run quality and analytical testing on in-process and finished products in the Laboratory
  • Operate batch processes, filtration, pumping systems, and troubleshoot any issues
  • Understanding and adhering to all safety rules and regulations
  • Maintaining a safe and clean work environment
  • Managing and coordinating permits and maintenance work
  • Other duties as assigned


Required Qualifications:

  • Must be eligible to work in the US without visa sponsorship
  • Must be 18 years or older
  • Ability to understand and communicate in English (verbal/written)
  • Basic use of a computer
  • Ability to work in varied indoor and outdoor conditions which may include heat, cold, dust, loud noise, etc., with the use of personal protective equipment (PPE)
  • Ability to work in elevated areas (4 feet and above)
  • Ability to perform physical job duties which may include bending, lifting up to 50lbs, kneeling, climbing, crawling, and twisting, with or without a reasonable accommodation
  • Ability to work overtime, weekends, and holidays with advance notice


Preferred Qualifications:

  • Basic experience troubleshooting various mechanical components and systems
  • Prior experience in production-related work
  • Previous experience operating a forklift
  • Experience with loading and unloading bulk liquids from railcars or trucks
  • Experience and/or basic operating knowledge of batch processes, filtration, and pumping systems
  • High school diploma/GED equivalent


Considered candidates will receive a phone call from a (952) area code. Please note that this position does not include relocation

Equal Opportunity Employer, including Disability/Vet


To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.

What Cargill employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Cargill logo

About Cargill

Sourced by ZipRecruiter

Cargill was founded in 1865 as a single grain warehouse in Iowa, U.S. Since then, we’ve grown to become a global partner connecting people around the planet. But one thing has remained constant over the years: our purpose of nourishing the world in a safe, responsible and sustainable way. Cargill is committed to conducting business with integrity, operating responsibly, enriching communities and nourishing the world. In the fiscal year 2021, Cargill provided $110.5 million in total charitable contributions in 56 countries to support our communities. Cargill businesses and employee-led groups partner with local civic, nonprofit and non-governmental organizations on programs and projects that improve food security and nutrition; support human rights, equity and inclusion; strengthen farmer livelihoods; and advance our commitments in the areas of land use, water and climate.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

View All Cargill Jobs

Apply