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Text Chat Operator Jobs in Baltimore, MD (NOW HIRING)

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Job ... Operating equipment including Packaging Machines, Palletizers, Forklifts, pallet jack ...

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Job ... Operating equipment including Packaging Machines, Palletizers, Forklifts, pallet jack ...

Operating Propane Powered forklift * Put inventory away in correct locations * Working knowledge of ... To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.

Relief Operator

White Marsh, MD · On-site

$18.25 - $24.50/hr

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Operating equipment including Packaging Machines, Palletizers, Forklifts, pallet jack ...

Relief Operator

White Marsh, MD

$18.25 - $24.50/hr

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Operating equipment including Packaging Machines, Palletizers, Forklifts, pallet jack ...

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Job ... Operating equipment including Packaging Machines, Palletizers, Forklifts, pallet jack ...

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Job ... Operating equipment including Packaging Machines, Palletizers, Forklifts, pallet jack ...

Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of ... Equal Opportunity Employer, including Disability/Vet To apply using chat/text, please click Apply ...

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Operating Propane Powered forklift * Put inventory away in correct locations * Working knowledge of ...

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Operating Propane Powered forklift * Put inventory away in correct locations * Working knowledge of ...

The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...

The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...

The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...

The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...

The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...

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Showing results 1-20

Text Chat Operator information

See Baltimore, MD salary details

$12

$20

$29

How much do text chat operator jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for text chat operator in Baltimore, MD is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $22.69 per hour, depending on experience, location, and employer.

What is a text chat operator?

Text chat operators are professionals who communicate with customers or clients via text-based chat platforms. Their main role is to provide support, answer questions, and engage in conversations, typically for businesses or entertainment services. They may handle customer inquiries, resolve issues, or simply chat to keep users engaged, depending on the employer. This job usually requires good typing skills, strong communication abilities, and the ability to multitask in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a text chat operator, and why are they important?

To thrive as a Text Chat Operator, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and customer support software is often required. Strong active listening, problem-solving, and multitasking abilities help build rapport and resolve customer issues efficiently. These skills are important to deliver timely, accurate, and positive customer experiences in a high-volume digital environment.

What are some common challenges faced by text chat operators and how can they be managed effectively?

Text chat operators often face challenges such as managing multiple conversations simultaneously, maintaining a consistent tone, and handling difficult or frustrated customers. To manage these effectively, it is important to develop strong multitasking abilities, use templates or scripts when appropriate, and practice empathy in every interaction. Regular training and feedback from supervisors can also help operators improve their communication skills and efficiency, ensuring high-quality service while minimizing stress.

What is the difference between Text Chat Operator vs Customer Service Representative?

AspectText Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or higher; communication skills
Work EnvironmentOnline, remote chat platformsCall centers, retail, or office settings
Industry UsageCustomer support via live chatCustomer support via phone, email, or in person
Search & Comparison IntentRoles focused on online chat supportRoles involving direct customer interaction across channels

While both roles involve assisting customers, a Text Chat Operator specializes in providing support through live online chat platforms, often remotely. In contrast, a Customer Service Representative may handle inquiries via phone, email, or in person. The roles share similar credentials and industry usage but differ mainly in communication channels and work environment.

What are the most commonly searched types of Text Chat Operator jobs in Baltimore, MD?

The most popular types of Text Chat Operator jobs in Baltimore, MD are:

What are popular job titles related to Text Chat Operator jobs in Baltimore, MD?

For Text Chat Operator jobs in Baltimore, MD, the most frequently searched job titles are:

Infographic showing various Text Chat Operator job openings in Baltimore, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,037 per year, or $20.2 per hour.

$18.25 - $24.50/hr

Full-time

Posted 10 days ago


Cargill rating

7.4

Company rating: 7.4 out of 10

Based on 225 frontline employees who took The Breakroom Quiz

19th of 49 rated food wholesalers


Job description

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with lifes essentials, we enable businesses to grow, communities to prosper, and consumers to live well.

This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded products. Our portfolio includes poultry, beef, egg, alternative protein, salt, oils, starches, sweeteners, cocoa and chocolate.

Job Type: Full Time
Shift(s) Available:2nd
Compensation: $ 24.00/Hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

Principal Accountabilities

  • Operating equipment including Packaging Machines, Palletizers, Forklifts, pallet jack, stretchwrapers, front end loaders, etc.
  • Perform quality review on product
  • Perform general housekeeping tasks sweeping, scraping, shoveling, wiping, etc.
  • Changing Stretch wrap and Top Sheets
  • Operate programs such as SAP, MII, FourKites, RtDuet. to tag downtime events and enter production numbers
  • Understanding and adhering to all safety rules and regulations
  • Maintaining a safe and clean work environment
  • Other duties as assigned


Required Qualifications

  • Must be eligible to work in the United States without visa sponsorship
  • Must be 18 years of age or older
  • Able to perform physical job duties such as bending, lifting up to 50lbs, kneeling, climbing, crawling, and twisting, with or without reasonable accommodation
  • Able to work in varied indoor and outdoor conditions which may include heat, cold, dust, loud noise, etc., with the use of personal protective equipment (PPE)
  • Experience using a computer
  • Able to operate machinery and/or industrial equipment
  • Able to work in elevated areas (4 feet and above)
  • Able to work overtime including weekends, holidays, or different shifts with advance notice

Preferred Qualifications

  • High School diploma or Equivalent job experience
  • Prior experience in production-related work or military experience
  • Experience operating a forklift and/or warehousing experience
  • Experience with SAP and/or warehouse inventory management systems able to operate heavy equipment, such as bulldozer and front-end loader

Considered candidates will receive a phone call from a (952) area code. Please note that this position does not include relocation reimbursement.

Equal Opportunity Employer, including Disability/Vet.


To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.

What Cargill employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Cargill

Sourced by ZipRecruiter

Cargill was founded in 1865 as a single grain warehouse in Iowa, U.S. Since then, we’ve grown to become a global partner connecting people around the planet. But one thing has remained constant over the years: our purpose of nourishing the world in a safe, responsible and sustainable way. Cargill is committed to conducting business with integrity, operating responsibly, enriching communities and nourishing the world. In the fiscal year 2021, Cargill provided $110.5 million in total charitable contributions in 56 countries to support our communities. Cargill businesses and employee-led groups partner with local civic, nonprofit and non-governmental organizations on programs and projects that improve food security and nutrition; support human rights, equity and inclusion; strengthen farmer livelihoods; and advance our commitments in the areas of land use, water and climate.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US