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Text Chat Operator Jobs in Michigan (NOW HIRING)

Cargill

Assistant Plant Manager

Owosso, MI · On-site

In this role, you will oversee and hold operating facilities accountable to standards for safety ... Lean Six Sigma Equal Opportunity Employer, including Disability/Vet To apply using chat/text ...

Cargill

Grain Production Worker - Seasonal

Decatur, MI · On-site

$18 - $19/hr

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Basic maintenance and operator care of equipment to ensure ongoing facility operations * Providing ...

Cargill

Packaging Technician

Hersey, MI · On-site

$20.98/hr

... operators and grocery stores to manufacturers and exporters. Job Type: Full Time Shifts Available ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196

Cargill

Journeyman Electrician

Lake Odessa, MI · On-site

$28.50 - $41/hr

... role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... operators and grocery stores to manufacturers and exporters. Job Location: Lake Odessa, MI Job Type ...

Cargill

Journeyman Electrician

Lake Odessa, MI · On-site

$28.50 - $41/hr

... role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... operators and grocery stores to manufacturers and exporters. Job Location: Lake Odessa, MI Job Type ...

Cargill

Grain Production Worker - Seasonal

Decatur, MI · On-site

$18 - $19/hr

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Basic maintenance and operator care of equipment to ensure ongoing facility operations * Providing ...

Cargill

Industrial Refrigeration Technician

Lake Odessa, MI · On-site

$28.50 - $41/hr

... role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Oversee of training for Maintenance techs to build and maintain operator levels * Writing and ...

Cargill

Industrial Refrigeration Technician

Lake Odessa, MI · On-site

$28.50 - $41/hr

... role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Oversee of training for Maintenance techs to build and maintain operator levels * Writing and ...

Trucordia

Group Benefits Producer

Grand Rapids, MI · On-site

$500K/yr

The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...

Trucordia

Group Benefits Producer

Grand Rapids, MI

The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...

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All JobsText Chat Operator JobsText Chat Operator Jobs in Michigan

Text Chat Operator information

See Michigan salary details

$10

$17

$25

How much do text chat operator jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for text chat operator in Michigan is $17.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.90 per hour, depending on experience, location, and employer.

What are text chat operators?

Text chat operators are professionals who communicate with customers or clients via text-based chat platforms. Their main role is to provide support, answer questions, and engage in conversations, typically for businesses or entertainment services. They may handle customer inquiries, resolve issues, or simply chat to keep users engaged, depending on the employer. This job usually requires good typing skills, strong communication abilities, and the ability to multitask in a fast-paced environment.

What are some common challenges faced by text chat operators and how can they be managed effectively?

Text chat operators often face challenges such as managing multiple conversations simultaneously, maintaining a consistent tone, and handling difficult or frustrated customers. To manage these effectively, it is important to develop strong multitasking abilities, use templates or scripts when appropriate, and practice empathy in every interaction. Regular training and feedback from supervisors can also help operators improve their communication skills and efficiency, ensuring high-quality service while minimizing stress.

What are the key skills and qualifications needed to thrive as a Text Chat Operator, and why are they important?

To thrive as a Text Chat Operator, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and customer support software is often required. Strong active listening, problem-solving, and multitasking abilities help build rapport and resolve customer issues efficiently. These skills are important to deliver timely, accurate, and positive customer experiences in a high-volume digital environment.

What is the difference between Text Chat Operator vs Customer Service Representative?

AspectText Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or higher; communication skills
Work EnvironmentOnline, remote chat platformsCall centers, retail, or office settings
Industry UsageCustomer support via live chatCustomer support via phone, email, or in person
Search & Comparison IntentRoles focused on online chat supportRoles involving direct customer interaction across channels

While both roles involve assisting customers, a Text Chat Operator specializes in providing support through live online chat platforms, often remotely. In contrast, a Customer Service Representative may handle inquiries via phone, email, or in person. The roles share similar credentials and industry usage but differ mainly in communication channels and work environment.

What are the most commonly searched types of Text Chat Operator jobs in Michigan? The most popular types of Text Chat Operator jobs in Michigan are:
What are popular job titles related to Text Chat Operator jobs in Michigan? For Text Chat Operator jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Text Chat Operator jobs in Michigan look for? The top searched job categories for Text Chat Operator jobs in Michigan are:
What cities in Michigan are hiring for Text Chat Operator jobs? Cities in Michigan with the most Text Chat Operator job openings:
Text Chat Operator jobs near you
Infographic showing various Text Chat Operator job openings in Michigan as of July 2026, with employment types broken down into 61% Full Time, 8% Part Time, 1% Temporary, and 30% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $36,874 per year, or $17.7 per hour.

Customer Service - Call Center (Onsite Only)

Miedema Asset Management

Byron Center, MI • On-site

$18 - $19/hr

Part-time

Re-posted 3 days ago

Job description

***This is an Onsite Position only***
General Information:
Miedema Companies consists of 8 individual operating entities from multiple locations specializing in asset liquidation through the auction process (live or online) or direct sales; equipment and machinery appraisals; and various other services based on client needs.
Key Aspects:
  • Representative for Miedema Companies.
  • Assist all coworkers and managers of all departments and companies as requested.
  • Contribute to our positive and organized work environment.

Skills or Abilities Required:
  • Focus on a task and complete with thoroughness and detail.
  • Manage multiple communications channels at once (chat, email, phone, text)
  • Demonstrated passion for excellence with respect to treating and caring for customers
  • Communicate clearly and professionally, both verbally and in writing
  • Field complaints and unpleasant customers with respect
  • Experience with Microsoft Office (Excel, Word, Outlook)
  • Proficient with Internet Browsers (IE, Google Chrome, Firefox, Edge) and ability to troubleshoot mobile device settings
  • Punctual, organized, dependable, high availability and proven attendance
  • Work well with co-workers and provide support as needed
  • Willingness to work a flexible schedule and occasional overtime when needed, including Saturdays as scheduled

Training will include, but not limited to:
  • Use & functionality of our auction site
  • Use & functionality of our internal software systems
  • Telephone system functionality
  • Auction site training for understanding of process of auctions
  • Daily task training as applicable

Compensation & Schedule:
  • This is a part time hourly position.
  • Thursday - Noon - 7PM
  • Friday - 830 A - 430 PM
  • Rotating Saturdays from 9AM- Noon (currently every 5th Saturday)
  • Schedule is subject to change (with notice) as needed to accommodate proper coverage

Responsibilities will include, but are not limited to:
  • Customer Service: (call center)
  • Active participation in customer service center call queues
  • Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly
  • Efficiently gather the reason customer needs assistance (listen)
  • Educate the customer when applicable to help them be self-sufficient
  • Document conversations and actions taken
  • Provide quality service and support in a variety of areas through multiple channels of communication (phone, chat, email, text) including but not limited to registering & accessing accounts, placing bids, processing payments, scheduling pickup, mobile device connections, and general information regarding our auction site & services.
  • Maintain a balance between company policy and customer benefit in decision making.
  • Connect the customer to the best source of resolution based on their needs
  • Submit support requests forms to various departments as needed to resolve situation (in place of transferring calls)
  • Place outbound calls to follow up on payment and pickup of items won on auction
  • Documentation of all actions with customers
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience
  • Assist all co-workers as requested
  • Job description is subject to change as needs arise, tasks may be added or reassigned

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