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Text Chat Operator Jobs in Indiana (NOW HIRING)

... is operating optimally. Who We Are: GEODIS specializes in unlocking business value in a complex ... and chat with our virtual recruiter, Sophie, to fast-track your way to an interview. OR * Text ...

... is operating optimally. Who We Are: GEODIS specializes in unlocking business value in a complex ... and chat with our virtual recruiter, Sophie, to fast-track your way to an interview. OR * Text ...

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Text Chat Operator information

See Indiana salary details

$11

$19

$28

How much do text chat operator jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for text chat operator in Indiana is $19.35, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.73 per hour, depending on experience, location, and employer.

What are text chat operators?

Text chat operators are professionals who communicate with customers or clients via text-based chat platforms. Their main role is to provide support, answer questions, and engage in conversations, typically for businesses or entertainment services. They may handle customer inquiries, resolve issues, or simply chat to keep users engaged, depending on the employer. This job usually requires good typing skills, strong communication abilities, and the ability to multitask in a fast-paced environment.

What are some common challenges faced by text chat operators and how can they be managed effectively?

Text chat operators often face challenges such as managing multiple conversations simultaneously, maintaining a consistent tone, and handling difficult or frustrated customers. To manage these effectively, it is important to develop strong multitasking abilities, use templates or scripts when appropriate, and practice empathy in every interaction. Regular training and feedback from supervisors can also help operators improve their communication skills and efficiency, ensuring high-quality service while minimizing stress.

What are the key skills and qualifications needed to thrive as a Text Chat Operator, and why are they important?

To thrive as a Text Chat Operator, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and customer support software is often required. Strong active listening, problem-solving, and multitasking abilities help build rapport and resolve customer issues efficiently. These skills are important to deliver timely, accurate, and positive customer experiences in a high-volume digital environment.

What is the difference between Text Chat Operator vs Customer Service Representative?

AspectText Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or higher; communication skills
Work EnvironmentOnline, remote chat platformsCall centers, retail, or office settings
Industry UsageCustomer support via live chatCustomer support via phone, email, or in person
Search & Comparison IntentRoles focused on online chat supportRoles involving direct customer interaction across channels

While both roles involve assisting customers, a Text Chat Operator specializes in providing support through live online chat platforms, often remotely. In contrast, a Customer Service Representative may handle inquiries via phone, email, or in person. The roles share similar credentials and industry usage but differ mainly in communication channels and work environment.

What are the most commonly searched types of Text Chat Operator jobs in Indiana? The most popular types of Text Chat Operator jobs in Indiana are:
What are popular job titles related to Text Chat Operator jobs in Indiana? For Text Chat Operator jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Text Chat Operator jobs in Indiana look for? The top searched job categories for Text Chat Operator jobs in Indiana are:
Infographic showing various Text Chat Operator job openings in Indiana as of June 2026, with employment types broken down into 66% Full Time, 27% Part Time, 4% Contract, and 3% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,257 per year, or $19.4 per hour.

Automotive Internet Sales

Lou Fusz Kia of Evansville

Evansville, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago


Job description

Automotive Internet Salesperson
Lou Fusz Automotive Network - Lou Fusz Kia of Evansville
Join a Winning Team Built "With Respect"
At Lou Fusz Kia of Evansville, we believe great people create great customer experiences. As part of the Lou Fusz Automotive Network, we are committed to building a workplace centered around our core values of respect, teamwork, hard work, fun, winning, and constant improvement.
We are looking for a motivated, energetic, and customer-focused Automotive Internet Salesperson to join our growing team. This position is ideal for someone who enjoys connecting with customers online and over the phone, building relationships, and helping customers find the perfect vehicle while delivering an exceptional buying experience.
Our mission is simple: provide outstanding service "With Respect" while creating career opportunities for our employees to grow and succeed.
What You'll Do
  • Respond quickly and professionally to internet leads, phone inquiries, and online chat requests
  • Build relationships with customers through email, text, phone calls, and in-person appointments
  • Schedule and confirm showroom visits and test drives
  • Assist customers throughout the vehicle purchasing process
  • Follow up consistently with customers using CRM tools and dealership systems
  • Work closely with the sales and management teams to achieve monthly goals
  • Maintain strong product knowledge of Kia vehicles, features, financing options, and dealership services
  • Deliver an exceptional customer experience from first contact to final delivery
  • Help generate positive online reviews and customer satisfaction scores
What We're Looking For
  • Positive attitude and strong communication skills
  • Self-motivated with a competitive drive to succeed
  • Excellent customer service and relationship-building abilities
  • Ability to work in a fast-paced environment
  • Basic computer and internet skills
  • Automotive sales or BDC experience is a plus, but not required
  • Professional appearance and strong work ethic
  • Valid driver's license and clean driving record
Why Join Lou Fusz Kia of Evansville?
  • Family-owned and operated organization
  • Award-winning culture focused on employee success
  • Career advancement opportunities across the Lou Fusz Automotive Network
  • Ongoing training and professional development
  • Supportive team-oriented environment
  • Competitive compensation with performance-based earning potential
  • Medical, dental, and vision insurance
  • Paid time off and paid holidays
  • 401(k) retirement plan
  • Employee vehicle purchase discounts
Our Culture
At the Lou Fusz Automotive Network, we don't just hire employees - we invest in people and careers. We have built a reputation for treating customers and team members "With Respect," creating an environment where hard work is recognized, teamwork is celebrated, and success is shared.
Don't Just Work at a Job-Work on Your Career!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.