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Text Chat Operator Jobs in Georgia (NOW HIRING)

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Text Chat Operator information

See Georgia salary details

$10

$17

$25

How much do text chat operator jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for text chat operator in Georgia is $17.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.28 per hour, depending on experience, location, and employer.

What are text chat operators?

Text chat operators are professionals who communicate with customers or clients via text-based chat platforms. Their main role is to provide support, answer questions, and engage in conversations, typically for businesses or entertainment services. They may handle customer inquiries, resolve issues, or simply chat to keep users engaged, depending on the employer. This job usually requires good typing skills, strong communication abilities, and the ability to multitask in a fast-paced environment.

What are some common challenges faced by text chat operators and how can they be managed effectively?

Text chat operators often face challenges such as managing multiple conversations simultaneously, maintaining a consistent tone, and handling difficult or frustrated customers. To manage these effectively, it is important to develop strong multitasking abilities, use templates or scripts when appropriate, and practice empathy in every interaction. Regular training and feedback from supervisors can also help operators improve their communication skills and efficiency, ensuring high-quality service while minimizing stress.

What are the key skills and qualifications needed to thrive as a Text Chat Operator, and why are they important?

To thrive as a Text Chat Operator, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and customer support software is often required. Strong active listening, problem-solving, and multitasking abilities help build rapport and resolve customer issues efficiently. These skills are important to deliver timely, accurate, and positive customer experiences in a high-volume digital environment.

What is the difference between Text Chat Operator vs Customer Service Representative?

AspectText Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or higher; communication skills
Work EnvironmentOnline, remote chat platformsCall centers, retail, or office settings
Industry UsageCustomer support via live chatCustomer support via phone, email, or in person
Search & Comparison IntentRoles focused on online chat supportRoles involving direct customer interaction across channels

While both roles involve assisting customers, a Text Chat Operator specializes in providing support through live online chat platforms, often remotely. In contrast, a Customer Service Representative may handle inquiries via phone, email, or in person. The roles share similar credentials and industry usage but differ mainly in communication channels and work environment.

What are the most commonly searched types of Text Chat Operator jobs in Georgia? The most popular types of Text Chat Operator jobs in Georgia are:
What are popular job titles related to Text Chat Operator jobs in Georgia? For Text Chat Operator jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Text Chat Operator jobs in Georgia look for? The top searched job categories for Text Chat Operator jobs in Georgia are:
Text Chat Operator jobs near you
Infographic showing various Text Chat Operator job openings in Georgia as of July 2026, with employment types broken down into 60% Full Time, 9% Part Time, 1% Temporary, and 30% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $35,723 per year, or $17.2 per hour.

Automotive Business Development Representative (BDC Representative)

Krause Honda South

Morrow, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Business Development Representative (BDC Representative)
Customer Service | Career Growth | High-Energy Team Environment
Krause Auto Group
Be the First Connection in a Customer's Buying Journey
Krause Auto Group is looking for energetic, customer-focused, and motivated individuals to join our growing Business Development Center (BDC) team. If you enjoy helping people, communicating with customers, and working in a fast-paced environment, this is a great opportunity to build a rewarding career in the automotive industry.
For over 30 years, Krause Auto Group has built its reputation on customer satisfaction, employee growth, and long-term stability. We believe our employees are more than just a number-we support individual development, promote from within, and celebrate success across every department.
With a portfolio of world-class automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, McLaren, and Lotus across multiple states, you'll be joining a fast-paced organization with long-term career growth opportunities.
Why You'll Love It Here
  • Fast-paced, team-oriented environment
  • Career advancement opportunities-we promote from within
  • Great opportunity to grow into sales or management roles
  • Family-owned and operated culture
  • Long-term career stability
  • Employee discounts on vehicles, parts & service
  • Paid training and ongoing support

Benefits We Offer
  • Free health insurance option available
  • 401(k) with company match
  • HSA company contributions
  • Dental & vision insurance available
  • Paid vacation, PTO, and holidays
  • Employee discounts on products and services
  • Supportive leadership and team environment

What You'll Do
As a Business Development Representative, you'll serve as the first point of contact for customers interested in our vehicles and services while helping create an outstanding dealership experience.
  • Answer inbound customer calls, internet inquiries, and live chat requests
  • Schedule and confirm sales appointments for the dealership team
  • Respond quickly and professionally using phone, email, text, and CRM communication tools
  • Provide customers with initial vehicle and dealership information
  • Assist customers with basic financing information and next steps
  • Follow up consistently with leads that are not yet ready to purchase or missed appointments
  • Maintain accurate customer records and daily activity within the CRM system
  • Work closely with sales teams and dealership leadership to improve customer experience and appointment success
  • Participate in team meetings, training, and process improvement sessions

What You Bring
  • Previous customer service, call center, retail, hospitality, or sales experience preferred
  • Strong communication and relationship-building skills
  • Positive attitude and team-oriented mindset
  • Professional, friendly, and confident demeanor
  • Comfortable working with computers, CRM systems, email, and texting platforms
  • Ability to multitask and stay organized in a fast-paced environment
  • Strong work ethic and willingness to learn and grow

Requirements:
  • Valid driver's license
  • High school diploma or equivalent preferred

Why Krause Auto Group?
  • Over 30 years of automotive success
  • Family-owned and operated organization
  • Promote-from-within culture with real career advancement opportunities
  • Leadership team committed to employee development and success
  • Opportunity to grow with some of the most recognized automotive brands in the world

Perfect For Candidates With Backgrounds In:
  • Customer service
  • Hospitality
  • Retail sales
  • Call centers
  • Appointment setting
  • Banking or phone support roles
  • Automotive sales support

Our Commitment to You
Krause Auto Group is proud to be an equal opportunity employer. We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed.

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